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INFINITI of Van Nuys - Service Center

Sherman Oaks, CA

4.8
686 Reviews

686 Reviews of INFINITI of Van Nuys - Service Center

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June 02, 2025

Infinity has been beyond helpful in anything that we need, they are very attentive and make sure to always communicate More

by NO.EMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy ruiz
June 01, 2025

It was a terrific experience. The work was done as Luis promised. I'm very appreciative and pleased. Thank you. More

by Christian Stoianovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franco
May 31, 2025

Always take care of my car when I have issues. Pricing is reasonable and they will take care of you, especially if you are a regular More

by HAROUT.V.DERASSOYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
May 30, 2025

Long wait 4 hrs for oil change and front brake pads too much you lost me More

by uzikraus
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronald Lazo
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Service was done well and relatively quick. Will come back when service is required and due More

by aptor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

I have been with infiniti of Van Nuys about 10 years. I haven't wanted to go anywhere else. I love the people and their reception room. More

by LAURAVS1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudy
May 26, 2025

Good service Helpful people Good cars Fast service Very clean and neat Great community Nice More

by CCAMARO.81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

I am always able to get an appointment that work with my work schedule. I have also been able to schedule appointments just by driving to the service center. More

by STEPHENCSUGGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago
May 25, 2025

RUDY my advisor is always very helpful, provides great recommendations. Great guy to deal with More

by LSF49ERS89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ruiz
May 25, 2025

Santiago and the team at Infiniti of Van Nuys made my appointment seamless and straightforward. They delivered verything I've come to expect from Infiniti even after moving across the country. Thank you! More

by ZAENA.D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : José, the courtesy driver 5 STARS!!!!
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