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INFINITI of Van Nuys - Service Center

Sherman Oaks, CA

4.8
596 Reviews

596 Reviews of INFINITI of Van Nuys - Service Center

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February 24, 2025

It’s a nice dealer and the service was excellent. I will recommend it to my friends More

by ARPH11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago
February 23, 2025

Wilson worked hard to ensure I was satisfied In the End. Please ensure communication and compassion is key always More

by Ggfflloo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson
February 23, 2025

Great Service provided, Wilson delivered as promised. .. Left happy and excited!!! Smooth Ride back Home... More

by LEEMCAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson
February 22, 2025

service was very good. had some recall work done and then some general maintenance. everybody was great. More

by DEENA.WHITESMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

The staff is always very kind and they do good work. plus they wash my car which is always nice. More

by DEENA.WHITESMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
February 22, 2025

Very accommodating and courteous. Very professional. Does what needs to be done professionally. Trustworthy! Comfortable waiting area. More

by SYDAVIDF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Rodriguez
February 21, 2025

I brought my car to the dealership to replace my four tires and air filter the service department. They were very professional. And I am very satisfied with the work that has been done to my car and the More

by GUSHADDAD6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Wilson
February 16, 2025

Luis provides spectacular customer service. He always goes above and beyond to ensure that I am kept informed about my vehicle servicing. More

by JOSEPHFLOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
February 12, 2025

I have never seen a hands on Service Director like Ronald Lazo. Between Ronald and Service Manager Luis Rodriguez, my car issues were address. For the first time, had an understanding of what my vehicle need More

by MIGUELTORRES063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Wishengrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Movses Dzhansyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

Customer service is the best. Luis Rodriguez has been taking care of us for years and has always been great. More

by BOWERS77
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
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