INFINITI of Van Nuys - Service Center

Luis was very attentive and provuded excellent service. I had another appointment afterwards and he got me in and out quickly, which is important to me. I had another appointment afterwards and he got me in and out quickly, which is important to me. More

I was very satisfied with the service. Miguel Torres as been my go to person whenever I have a problem . Miguel Torres as been my go to person whenever I have a problem . More

Santiago Baez is EXCELLENT. He has become the Main Reason I am a return customer at your service center. He has become the Main Reason I am a return customer at your service center. More

Luis is very communicative and well informed. I appreciate his attention to detail and feedback I appreciate his attention to detail and feedback More

Outstanding Performance very friendly and very helpful he knows what my needs he’s is very knowledgeable knows what my needs he’s is very knowledgeable More

Wilson was great to work with. He explained the process step by step with my the service of my vehicle. He explained the process step by step with my the service of my vehicle. More

The morning of June 4th I was told to leave the keys in the vehicle and that my Infiniti QX80 would be safe and secure in the lot going forward. The next day I was told they couldn't find the keys. When I the vehicle and that my Infiniti QX80 would be safe and secure in the lot going forward. The next day I was told they couldn't find the keys. When I arrived to pick up my vehicle it was given back to me vandalized.by the homeless and lived in with trash and items stolen. Infiniti even admitted they are aware of the problem and still refused to care for my vehicle. I have been a customer of Infiniti for years and have always had a positive experience until now. Ronald Lazo said he would handle the situation and contact me but I have never heard back demonstrating the lack of professionalism and care for customers.. More

I have had many positive experiences with this dealership over the years! I am very pleased with the services I have received. over the years! I am very pleased with the services I have received. More

everything was on time Great job from Mr. Wilson Abrego.Waiting room can be remodel too old Wilson Abrego.Waiting room can be remodel too old More

It was all very good. Very good, I repeat. Okay, again it was all very good. Very good, I repeat. Okay, again it was all very good. More