INFINITI of Van Nuys - Service Center

Top notch Service from Rick Robinson, again. Rick again helped take care of all my needs on my most recent visit. He is really great, and always makes sure the customer is kept up-to-date as to Rick again helped take care of all my needs on my most recent visit. He is really great, and always makes sure the customer is kept up-to-date as to the status of the repair. Will be back again, and again. More

Sales and service, both terrific. Very professional, honest, and caring staff all around. Wilson in service took great care of me. I prepaid for 3 years of service, so outside shops mi Very professional, honest, and caring staff all around. Wilson in service took great care of me. I prepaid for 3 years of service, so outside shops might be cheaper, but I'm happy to have piece of mind and just drop my car off when needed. More

Great service. David Gonzalez over at Infiniti of Van Nuys is fantastic. He is friendly and always willing to help solve my car issues, all the while with a smile o David Gonzalez over at Infiniti of Van Nuys is fantastic. He is friendly and always willing to help solve my car issues, all the while with a smile on his face. I can never be left without a car since I have 3 kids, and he always makes sure that there is one available when I bring my QX56 in. Excellent service! More

great experience Many thanks to Stephen Chen and other staff in fixing the underbody of my car after hitting something on the freeway. Many thanks for the loaner car a Many thanks to Stephen Chen and other staff in fixing the underbody of my car after hitting something on the freeway. Many thanks for the loaner car and getting my car up and running in a short amount of time. Highly recommend the service dept. Good work::: Thanks, Robert M More

Stephen Chen is great! Stephen Chen was so helpful with my loaner car while my car was being serviced! It helped me so much to have him there at Infiniti of Van Nuys! And F Stephen Chen was so helpful with my loaner car while my car was being serviced! It helped me so much to have him there at Infiniti of Van Nuys! And Felix as well! More

Excellent This is the last time I am writing this review. I've tried three times to send this in. Rick Robinson is one of the reasons that I bought my M37. H This is the last time I am writing this review. I've tried three times to send this in. Rick Robinson is one of the reasons that I bought my M37. He has been my service writer since I bought my I 35 new in 2002. More

Another great experience Rick was very helpful and gave me some good insight into what my car needed for service. I didn't have an appointment, but he came out as soon as I h Rick was very helpful and gave me some good insight into what my car needed for service. I didn't have an appointment, but he came out as soon as I had arrived and got me all set up. Overall, a very good experience. More

Efficient and Pleasant Service Department! Devin handled the servicing of my car with great efficiency and was a pleasure to deal with regarding the service needed and possible repairs. He dese Devin handled the servicing of my car with great efficiency and was a pleasure to deal with regarding the service needed and possible repairs. He deserves a raise!! More

Service experience Great experience, Rick Robinson was my service rep. Always helpful, even calls to let me know that the car is ready. Never had any problems, and would Great experience, Rick Robinson was my service rep. Always helpful, even calls to let me know that the car is ready. Never had any problems, and would recommend him to anyone! More

Great service I took my car for a Oil/Filter change and was helped by Devin de Graca. Wow, what a pleasant, helpful, young professional he is !!!! I Have been go I took my car for a Oil/Filter change and was helped by Devin de Graca. Wow, what a pleasant, helpful, young professional he is !!!! I Have been going to this dealership for the past 7 years? and all service people have been very nice, but Mr. de Graca won! 10 form him. More