INFINITI of Van Nuys - Service Center

Routine Visit Although this trip to Infiniti of Van Nuys was a routine visit I was giving the appointment time I requested enabling me to make full use of my time i Although this trip to Infiniti of Van Nuys was a routine visit I was giving the appointment time I requested enabling me to make full use of my time in the San Fernando Valley. My service expert, Rick Robinson, checked out my questions concerning my car and had the mechanics service my vehicle. All questions were answered in a complete, clear, unhurried way. Couldn't be better. My car was ready in the allotted time washed and vacuumed! More

routine service visit - 64,000 miles. other need determined as always, over these many years (g-20 previously), rick robinson (interrupted by david gonzales) ,have taken care of us. rick was away for awhile as always, over these many years (g-20 previously), rick robinson (interrupted by david gonzales) ,have taken care of us. rick was away for awhile More

Service The service was excellent. My car needed the rear brakes replaced and an oil change. David took me right away and had my car done quickly and profes The service was excellent. My car needed the rear brakes replaced and an oil change. David took me right away and had my car done quickly and professionally. More

5,000 mile check As usual, the service and care at Infiniti of Van Nuys is great. Rick Robinson cares and he shows it. I have been a customer for over 15 years, and w As usual, the service and care at Infiniti of Van Nuys is great. Rick Robinson cares and he shows it. I have been a customer for over 15 years, and will be for the next 15 or so. The service is beyond compare. Albert Kram More

Fantastic service No one enjoys car trouble, but when our check engine light went on on our Infiniti we headed over to the dealership in Van Nuys which is near our new No one enjoys car trouble, but when our check engine light went on on our Infiniti we headed over to the dealership in Van Nuys which is near our new house. Wilson was a pro and took great care of us. And they have Starbucks hot Cocoa! A flawless experience from start to finish. More

Great Experince David Gonzalez is the man. He took care of me from beginning to end. I had a couple of problems with my car and they were taken care of my the service David Gonzalez is the man. He took care of me from beginning to end. I had a couple of problems with my car and they were taken care of my the service department right away. David Gonzalez is very professional and attentive. When I need service on my car again, he is the man I will go to. More

Always Wonderful Another great experience at Infiniti of Van Nuys with Steven Chen. Steven never fails to impress with his customer care skills, industry knowledge and Another great experience at Infiniti of Van Nuys with Steven Chen. Steven never fails to impress with his customer care skills, industry knowledge and is just an all around great guy to deal with. Ask for him by name when making your service appointment, you won't be disappointed! More

Very Professional I recently took my car in for an oil change. I dealt with Wilson Chihuahau, Wilson is very attentive and professional. I will definitely be taking my I recently took my car in for an oil change. I dealt with Wilson Chihuahau, Wilson is very attentive and professional. I will definitely be taking my vehicle to Wilson Chihuahau from now on. More

Car Service Experience Wilson Chihuahau helped me out with my recent car service appointment. I would really recommend him to anyone wanting to do service at this service ce Wilson Chihuahau helped me out with my recent car service appointment. I would really recommend him to anyone wanting to do service at this service center. He throughly explained what services needed to be performed on my car. When I left, I felt at ease, and also glad that he helped me get the service that my car needed. More

Highly recommend this dealership This was my first time visiting the dealership and by some luck I got a Jerry Chinchilla as my service Advisor. Very professional and friendly servic This was my first time visiting the dealership and by some luck I got a Jerry Chinchilla as my service Advisor. Very professional and friendly service. I have visited many dealerships and service departments I have to say that Jerry has to be the best at what he does. Thank you very much for everything brother. More