INFINITI of Van Nuys - Service Center

Incredibly helpful and saved me money! Jose the parts manager went out of his way to help me find a tire i could afford that would still be covered when I returned my lease. He didn't have Jose the parts manager went out of his way to help me find a tire i could afford that would still be covered when I returned my lease. He didn't have to as he made the offer and it was very kind and appreciated. Then when I dropped the car off Rick took care of me and was incredibly helpful. He was nice, professional and efficient and even arranged a ride home for me. He took excellent car of me and our car and overall I was very satisfied with our experience! More

Very professional experience Came to the Service Dept. expecting to be taken care of by Resty Tengo. Resty was not available and so Rick Robinson took care of me. Explained every Came to the Service Dept. expecting to be taken care of by Resty Tengo. Resty was not available and so Rick Robinson took care of me. Explained everything in deatail and took very good care of me and my car. Rick gets a 10 rating from me. More

as long as either david gonzales or rick robinson take care of me, is will always be great - 11 years, since purchase of 2006 G-35 of me, is will always be great - 11 years, since purchase of 2006 G-35 More

Excellence I couldn't be happier with my experience. Adam Tran was my service advisor and he even remembered my name. He made my trip to Infinite of Van Nuys the I couldn't be happier with my experience. Adam Tran was my service advisor and he even remembered my name. He made my trip to Infinite of Van Nuys the best. More

Great service They called me to tell me about the repair and when my car would be ready. I received a loaner car and I had all of my needs satisfied. They called me to tell me about the repair and when my car would be ready. I received a loaner car and I had all of my needs satisfied. More

Great service! Ronald Lazo greeted me personally and helped me get a great deal on my tires. Rich squeezed me in last minute on a Saturday to get my tires installed Ronald Lazo greeted me personally and helped me get a great deal on my tires. Rich squeezed me in last minute on a Saturday to get my tires installed. More

Great service Came in for an oil change and also Adam went above and beyond by pointing out my screen needed to be replaced which I hadn't even noticed. Put in an o Came in for an oil change and also Adam went above and beyond by pointing out my screen needed to be replaced which I hadn't even noticed. Put in an order because they were out of the parts and I had a new screen within 2 business days. Oil change wait time was not bad and Adam kept me updated on the status of my car. Coming in for my car service here is definitely hassle free and all the staff is very polite. More

Adam tran As always Adam tran was excellent in his service with me very welcoming with a smile and fast service. I give him 5 stars he is the reason I go to va As always Adam tran was excellent in his service with me very welcoming with a smile and fast service. I give him 5 stars he is the reason I go to van nuys Infiniti More

Steering wheel vibration Very friendly crew. They checked me in the first minute even though I had not make an appointment. They checked my tires and balanced them for free to Very friendly crew. They checked me in the first minute even though I had not make an appointment. They checked my tires and balanced them for free to fix the minor vibration I had over speed of 70 mph. I love this dealership and will be recommending it all my friends and family. More

Amazing experience !!! Brought my 2017 Infiniti Q50 RS400 in for service and Angie took care of everything!!!!! Thank you so much Angie. Great place, great service, GREAT ST Brought my 2017 Infiniti Q50 RS400 in for service and Angie took care of everything!!!!! Thank you so much Angie. Great place, great service, GREAT STAFF! More