INFINITI of Van Nuys - Service Center

Eric was great Took my car in for an oil change, but it ended up to be much more. When I purchased the car I asked for the longest warranty I could get, and thank go Took my car in for an oil change, but it ended up to be much more. When I purchased the car I asked for the longest warranty I could get, and thank god I did. May things were in need of repair but no problem. Eric paid attention to the warranty and my car was fixed. More

Great customer service As soon as I pulled up at the service building Zachary quickly came up to me greeted me and helped me with servicing of my vehicle, great customer ser As soon as I pulled up at the service building Zachary quickly came up to me greeted me and helped me with servicing of my vehicle, great customer service. More

Adam really helped me out Adam helped me out both times I have been here to get work done on my car . Very helpful and gave me great advice regarding my car. Will be coming bac Adam helped me out both times I have been here to get work done on my car . Very helpful and gave me great advice regarding my car. Will be coming back here for every service . More

Great Resty is awesome!!!! Always great service, accommodating. Hassle free appointment, fast and efficient. He promised me 2 hrs but i was done in an hour. Resty is awesome!!!! Always great service, accommodating. Hassle free appointment, fast and efficient. He promised me 2 hrs but i was done in an hour... Cool😊 More

Service and recall Zach Wilson was wonderful took care of all my questions and was friendly. He even checked my tires and had my car washed for me Thank you Zach Wilson was wonderful took care of all my questions and was friendly. He even checked my tires and had my car washed for me Thank you More

Best in town From the minute I drove in for service Was such a good vibe And there is t enough words to describe the professionalism I got from Eric Diaz It w From the minute I drove in for service Was such a good vibe And there is t enough words to describe the professionalism I got from Eric Diaz It was like I knew him all my life A number 1 Period More

Service My vehicle was due for a regularly scheduled maintenance. Zachary noticed that a few service features were already performed during my last visit. He My vehicle was due for a regularly scheduled maintenance. Zachary noticed that a few service features were already performed during my last visit. He helped modify the service to save time and money. He arranged for a loaner vehicle. Although I wasn't able to pick up my vehicle before the service department closed, Zachary was the following morning and had my vehicle ready in a few minutes. This visit was a good experience as always. Thanks! More

Excellent customer service have leased several new cars, and I must say this had to be the smoothest process I have had thus far. Thank you Lianna and Beno from Infiniti of Va have leased several new cars, and I must say this had to be the smoothest process I have had thus far. Thank you Lianna and Beno from Infiniti of Van Nuys for great customer service . More

over the top service Brought my car in for an oil change and inspection.Was astonished by the service provided by your service advisor Zack Wilson...Was informed of a reca Brought my car in for an oil change and inspection.Was astonished by the service provided by your service advisor Zack Wilson...Was informed of a recall on my car I never knew existed!! I was on a waiter basis and assumed it would take a few hours.was provided with all the conviences of home..Parts were ordered for my recall and was informed periodically on process of work being performed.to my astonishment my car was washed and vacumed before being delivered,your dealership has captured my business from now on!!!!!! MR. Wilson was as professional and polite , and knowledgeable as any employee I have ever had the pleasure to deal with-GREAR SERVICE , and will definitely be back!! More

These guys are the BEST! Their waiting room is super comfortable, spacious and has all the amenities (and then some!). But more importantly, I have always experienced the bes Their waiting room is super comfortable, spacious and has all the amenities (and then some!). But more importantly, I have always experienced the best customer service over there - especially with Rick Robinson. More