Back

INFINITI of Van Nuys - Service Center

Sherman Oaks, CA

4.8
589 Reviews

589 Reviews of INFINITI of Van Nuys - Service Center

Sort by
March 15, 2025

I love this dealership. Everyone there are professional, helpful, and experienced. Especially Santiago. He is always incredibly helpful. Never had a bad service there. More

by ROBSNYDER75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago
March 13, 2025

This dealership is friendly, clean and well organized. Luis is the best to work with and always is true to his recommendations and timing of repairs. Car is always clean when they are finished with the se More

by kimberlybarber1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
March 10, 2025

Rudy and his team are top of the line! I always take my car to get serviced at Van Nuys infiniti bc I know they will do it the right way every time! More

by VEDA.SWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RUDY RUIZ
March 10, 2025

The 2 representatives I worked with were Ronald and Santiago, they were GREAT! Both responsive to my questions as well as very professional. More

by Sam Aronow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago
March 02, 2025

No wait, great service. knowledgeable advisors. They work with all extended warranties. Highly recommended for all mechanical and services to your vehicle. More

by FNOGUERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Wishengrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Safian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Movses Dzhansyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Sepanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Arreola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Rodas
February 28, 2025

Luis was very helpful in ensuring my car was ready for a road trip. He knowledge about Infiniti brand vehicles is amazing. More

by DEBBI7
Recommend Dealer
Yes
Employees Worked With
Movses Dzhansyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Excelente Costumer Service Great Mechanich Always On Point Jim Kathy de Berio Fran And Don’t Give You The Runner Around More

by MPALOMERA88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Wishengrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Safian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Sepanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Arreola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Rodas
February 26, 2025

I received wonderful service. The service was professional. The service provided was quick. The waiting lounge had excellent coffee. More

by mxcanarose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson
February 26, 2025

Wilson its nice ,helpful,cafee fresh and ablan español y lo mejor me lo lavan! More

by MICROBLENDING818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson Abrego
February 25, 2025

Wilson is such a great asset to INFINITI OF VAN NUYS. He provides great customer service More

by VERIFIED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilson