Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

INFINITI of Van Nuys - Service Center

Sherman Oaks, CA

4.8
525 Reviews

525 Reviews of INFINITI of Van Nuys - Service Center

Sort by
May 28, 2022

It was easy and everyone were so nice. Santiago service representative was helpful and professional. More

by alla65virgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago service department
Report | Print
Jun 15, 2022 -

INFINITI of Van Nuys responded

Alla65virgo, we are so happy to read such a great review about Infiniti Of Van Nuys! Thank you, and have a fantastic day!

March 10, 2022

I have been a Infiniti owner since 1998 and the Staff are always willing to go the extra mile to assist in your needs. Kudos to Fernando! More

by vicente.aguas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Noguerra
Report | Print
January 25, 2022

Very friendly and clean environment,excellent service in a timely manner. Made aware of service needed.Great car wash! More

by Kate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Torres 5 stars
Report | Print
January 20, 2022

Great service. Excellent customer service. Pleasant overall experice. Very knowledgeable service agent. Extremely satisfied with overall experiece. More

by Manny2250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy
Report | Print
November 08, 2021

FRIENDLY,CLEAN, EFFIECIENT COMFORTABLE, THEY MAKE YOU FEEL AT HOME WHILE YOU WAIT, GREAT COFFEE More

by LROWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RUDY
Report | Print
September 19, 2021

Wonderful customer service my vehicle was done just in time as I was told Fernando kept me updated until with my service thank you Fernando More

by Leslie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando
Report | Print
Sep 24, 2021 -

INFINITI of Van Nuys responded

Good morning Leslie, thank you for taking the time to leave a review for us at Infiniti Of Van Nuys. We're happy we could meet your expectations! We hope to see you soon!

July 20, 2021

Prompt servics and everyone was a pleasure to work with. My car was clean when I got it back. I will be going back for sure More

by jchalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2021 -

INFINITI of Van Nuys responded

Hello, we appreciate your positive review about your recent experience with us! Thank you for taking the time. We look forward to your next visit! Take care!

July 19, 2021

The service department was very prompt, professional and friendly. I have had great experience with this dealership and highly recommend them to friends and families. More

by Hooshang2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Jul 23, 2021 -

INFINITI of Van Nuys responded

Hello, thank you for taking the time! We hope to be of service to you again in the future.

May 18, 2021

Infinity of Van Nuys is a great place to purchase and maintain your vehicle. Professional, precise and courteous are the three words to describe them. More

by gneet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Movses Dzhansyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch Carter
Report | Print
May 26, 2021 -

INFINITI of Van Nuys responded

Good morning Gneet, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

October 14, 2020

Well-run Service Department does great efficient work. Excellent service advisor explained the work well, and very polite. Thanks. But the Service area and customer waiting area need more Covid disci More

by GlobalCrawler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Baez
Report | Print
1
...
20
21
22
...
53