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INFINITI of Van Nuys - Service Center
Sherman Oaks, CA
525 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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525 Reviews of INFINITI of Van Nuys - Service Center
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October 08, 2022
Great service. Always the best. Service manager Rudy is terrific and helpful. Keeps me informed every step of the way. Always the best. Service manager Rudy is terrific and helpful. Keeps me informed every step of the way. More
by pkellard
Employees Worked With
October 06, 2022
Miguel is an amazing consultant at this branch. He is personable and inspires trust! Thank you for empowering him to create happy customers!😃 He is personable and inspires trust! Thank you for empowering him to create happy customers!😃 More
by A Weir
Employees Worked With
Miguel Torres
September 30, 2022
Good customer service, staff is very friendly, and helpful. Waiting area it’s always cleaned.. helpful. Waiting area it’s always cleaned.. More
by kurtk
Employees Worked With
September 01, 2022
Fernando was so nice, communicative, efficient, and responsible. It was a great experience getting service. responsible. It was a great experience getting service. More
by Amanda.calof
Employees Worked With
August 15, 2022
Never have I given a 5 star review of an auto dealership. From service, sales and the parts department everyone was very helpful and knowledgeable. Know it isn't much in the whole scheme of things, but From service, sales and the parts department everyone was very helpful and knowledgeable. Know it isn't much in the whole scheme of things, but this was the first dealership to give me a free fob battery. Not to mention, place was spotless. Great coffee, Expresso machine. More
by sushidog
Employees Worked With
Santiago Baez
August 12, 2022
I've been coming here for many, many, years and bought my first new Infiniti and then this second new Infiniti -- why is it underlined in red? -- here and have always had them serviced here. I have driven first new Infiniti and then this second new Infiniti -- why is it underlined in red? -- here and have always had them serviced here. I have driven very little mileage for the almost three years of Covid, so have low mileage. More
by rozhen
Employees Worked With
August 01, 2022
Mr. Rudy Ruiz has always been an outstanding person. We always enjoy our visits at Infiniti Van Nuys because of his unparalleled pleasantness, knowledgeability of the task at hand, superb professionalism a always enjoy our visits at Infiniti Van Nuys because of his unparalleled pleasantness, knowledgeability of the task at hand, superb professionalism and uber kindness. Thank you. Edgar (mechanic) did an outstanding job with our car. Thank you. Kevin was the young man who greeted us and took our car. He was very kind and helpful. Thank you. Mr. Ronald Lazo – it’s always been a delight to see Mr. Lazo and talk to him. He’s a great boss to his employees. Thank you. Grigor – we miss him!!! We saw him when we took our car and even if he doesn’t work there anymore—he’s still very helpful. Thank you. Mr. Jose was very helpful and did a wonderful job cleaning our car. Thank you. Sabrina (operator) has always been very friendly and helpful over the phone. Thank you. Joanna (cashier) was very kind and helpful. Thank you. More
by babooku
Employees Worked With
Other Employees :
Mr. Rudy Ruiz, Edgar (mechanic), Kevin, Mr. Ronald Lazo, Grigor, Mr. Jose, Sabrina (operator), Joanna (cashier).
June 25, 2022
The best ever, I would recomend to anyone. Car was clean when I got it back Miguel is the best. Car was clean when I got it back Miguel is the best. More
by jchalker
