Back

INFINITI of Van Nuys - Service Center

Sherman Oaks, CA

4.8
686 Reviews

686 Reviews of INFINITI of Van Nuys - Service Center

Sort by
June 19, 2025

Luis understood the issue and worked quickly to determine a fix. Now my car is driving perfectly. More

by JUDY1107
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
June 19, 2025

Not sure why Nissan decided to provide transportation to/ from dealership only one way. It gives very negative impression about Nissan/ Infiniti dealership. Infiniti is a luxury brand and should provide luxu More

by OLERNER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
June 19, 2025

Everything went smoothly by the time I checked in and out. It would nice to offer free car wash for any service like other dealerships do.. More

by RMACLANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago Baez. 5 stars
June 19, 2025

very quick and easy to work with Santiago. Very clean and quiet areas. Very good coffee. More

by DEBOARDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
santiago
June 18, 2025

Awesome good job can’t complain. Very happy!!!! Santiago is good with customer! Prompt, courteous, and polite. Return call promptly and attentive !!! More

by KEEN6128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago
June 16, 2025

Santiago was very professional and helpful. He took good care of my needs. I appreciate his kindness and his help.I recommend him very highly. More

by oelhamarneh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2025

Me gusta porque me dicen lo que el carro necesita y así poder trabajar con con ellos para que me lo arreglen. Me gusta tener mi carro en condiciones óptimas porque me siento segura cuando lo manejo More

by VELOCIDAD.LUZ2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

Great, professional, and fast service every time my care is serviced. I highly recommend Infinity Van Nuys. More

by drea.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

I am very satisfied with the services I have received. I will recommend infinity service department. More

by HUFF_JEFF
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

Very good explanation of repairs and maintenance. Very good and detailed explanation regarding my upcoming wear of my tires and provided various options for tires: More

by Bella
Recommend Dealer
Yes
Employees Worked With
Luis
2
...