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INFINITI of Van Nuys - Service Center

Sherman Oaks, CA

4.8
601 Reviews

601 Reviews of INFINITI of Van Nuys - Service Center

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April 08, 2025

the advisor, santiago, was very helpful. explained what was being done for my car very well and why it was needed More

by dvdeisenbaum617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
santiago
April 07, 2025

Friendly staff and willing to hear out customer concerns, and give a fair price for labor and parts More

by CDRWPLEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2025

Clean waiting area,good coffee, Rudy was great, but WiFi signal was poor, and my car left dirty inside and out. More

by LROWE
Recommend Dealer
Yes
Employees Worked With
Rudy
April 07, 2025

Clean waiting area,good coffee, Rudy was great, but WiFi signal was poor, and my car left dirty inside and out. More

by LROWE
Recommend Dealer
Yes
Employees Worked With
Rudy
April 07, 2025

They fixed up my 2003 Infiniti G 35 real good. The only problem is the parts are too expensive but the car is running great. I have to give them credit for doing a good job mechanically. It runs l More

by IRACHESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

I did not get a physical report of the damages after I came to pick up my car. I called in order to receive it, I keep getting transferred, one person got my email to send it and never did. Call Infiniti More

by dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronald Lazo
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Rudy worked hard to get my car fixed Rudy worked tirelessly and put a lot of time and effort to Get my car fixed More

by vicente.aguas
Recommend Dealer
Yes
Employees Worked With
Rudy
March 31, 2025

Rudy worked hard to get my car fixed Rudy worked tirelessly and put a lot of time and effort to Get my car fixed More

by vicente.aguas
Recommend Dealer
Yes
Employees Worked With
Rudy
March 31, 2025

Rudy worked hard to get my car fixed Rudy worked tirelessly and put a lot of time and effort to Get my car fixed More

by vicente.aguas
Recommend Dealer
Yes
Employees Worked With
Rudy
March 31, 2025

I had an easy, professional experience! This is my dealer of choice for services on my vehicle. More

by PAIGER.NICOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudolfo (Rudy)
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