INFINITI of Van Nuys - Service Center

service was very good. had some recall work done and then some general maintenance. everybody was great. had some recall work done and then some general maintenance. everybody was great. More

The staff is always very kind and they do good work. plus they wash my car which is always nice. plus they wash my car which is always nice. More

Very accommodating and courteous. Very professional. Does what needs to be done professionally. Trustworthy! Comfortable waiting area. Very professional. Does what needs to be done professionally. Trustworthy! Comfortable waiting area. More

I brought my car to the dealership to replace my four tires and air filter the service department. They were very professional. And I am very satisfied with the work that has been done to my car and the tires and air filter the service department. They were very professional. And I am very satisfied with the work that has been done to my car and the knowledge of the service department More

Luis provides spectacular customer service. He always goes above and beyond to ensure that I am kept informed about my vehicle servicing. He always goes above and beyond to ensure that I am kept informed about my vehicle servicing. More

I have never seen a hands on Service Director like Ronald Lazo. Between Ronald and Service Manager Luis Rodriguez, my car issues were address. For the first time, had an understanding of what my vehicle need Lazo. Between Ronald and Service Manager Luis Rodriguez, my car issues were address. For the first time, had an understanding of what my vehicle needed to get it back on the road and ready for smog test. Thank you. More

Customer service is the best. Luis Rodriguez has been taking care of us for years and has always been great. Luis Rodriguez has been taking care of us for years and has always been great. More

Great follow up. ..good communication and rapid response to inquiries. Louis the service manager was outstanding! ..good communication and rapid response to inquiries. Louis the service manager was outstanding! More

Wilson was the best! !! He kept me updated on the progress of my vehicle and made sure all of my questions were answered. It was the best customer service that I have eve !! He kept me updated on the progress of my vehicle and made sure all of my questions were answered. It was the best customer service that I have ever experienced at a dealership. Thank you Wilson, for being so kind and informative! More

Fast and easy process thought I had a problem with the car but they explained to me why it did that and it made perfect scense! car but they explained to me why it did that and it made perfect scense! More