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INFINITI of Van Nuys - Service Center

Sherman Oaks, CA

4.8
535 Reviews

535 Reviews of INFINITI of Van Nuys - Service Center

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November 26, 2024

Luis is the man I can always count and trust him with my vehicle always is friendly and respectful I know he can tell me what’s going on with my car and get it fixed fast and right as always will recommend More

by CYNTHIA4368
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
November 25, 2024

Good service and friendly staff that are really helpful and knowledgeable with the product they offer More

by ADRIANSORIANOJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Wishengrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Movses Dzhansyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Sepanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

It was A1 service! They have been taking car of my Infiniti vehicle for years!!!! More

by JWALLACE0924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
November 22, 2024

Easy process, Wilson takes all the time to make sure everything is smooth and he is great at customer service and clear, loved the fact that I had a car while mine was being serviced for few days! The More

by JOY-V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson
November 20, 2024

Friendly service from all involved, replaced all needed parts under warranty at no charge and provided free liner car. More

by MADSTEVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Santiaga provided excellent service and was sble to get my car in for service immediatel. More

by MUSTANGMAREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago
November 13, 2024

Great service here at Van Nuys. All service staff is very friendly and professional. Luis was my service advisor. Great with follow up. More

by REEFUR86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
November 13, 2024

Not only does the Van Nuys Infiniti dealership provide great service, everyone there is honest and kind. More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago
November 10, 2024

Dealership provided excellent service great communication will definitely return and recommend this dealership to friends and family More

by YVONNEGZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
November 09, 2024

Santiago was excellent at helping us out and coordinating our services. He listened to what we needed and kept the lines of communication open, until the job was done. More

by Hilma and Marko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago
2
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