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INFINITI of Van Nuys - Service Center

Sherman Oaks, CA

4.8
525 Reviews

525 Reviews of INFINITI of Van Nuys - Service Center

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June 24, 2024

Once again, I was blown away by the service I received from Wilson. He is such an amazing asset to the service department at Infiniti of Van Nuys. He is so helpful, caring and genuine and I'm so fortunate More

by KIM_CONROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilson Abrego
June 23, 2024

Excellent service and my service advisor Rudy Ruiz is always making sure I have the best experience with the return of my car. I trust my car I know it’s in the best of hands taking it there More

by CATEYES0263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy ruiz
June 21, 2024

Excellent, timely service. Exceeds all expectations. I would highly recommend this dealership for service anytime. More

by MAXINEOSTRIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2024

My advisor assisted me promptly and was very helpful. I went for a tire replacement and fortunately, the warranty provided by Infiniti covered for 50%. More

by vjusto83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2024

Fast service Fast service Professional. .knowledgeable Professional knowledgeable Friendly. Fast service Professional..knowledgeable Fast service More

by REFUSE22LOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2024

Excellent service and the service representative was very kind and respectful . The wait time was also reasonable More

by TOVMAS2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Movses Dzhansyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Excellent service. Luis M.Rodriguez very professional and helpful. They always hear any concern that the customer has. More

by JWORG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis M. Rodriguez
June 14, 2024

My service was great! Everyone was very friendly and professional! I will recommend your services to others. More

by SHARON.SMITH_52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Good service and knowledgeable technicians I can come again for service greate experience I will tell my friends too More

by Vijay hits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Wishengrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Safian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Sepanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Arreola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Rodas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

I have a lemon 2023 q50t electrical problems dealer did what they can but no use. It’s a manufacturer problem the dealer cant make miracles happen I understand but the service was ok because they never hav More

by ARMEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Torres & Raul I believe
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