INFINITI of Van Nuys - Service Center

The advisor Luis I was dealing with the whole time was on top of everything! I just bought my used Infiniti and it needs some love but, Luis made sure not to press me for too much. But also made sure I under top of everything! I just bought my used Infiniti and it needs some love but, Luis made sure not to press me for too much. But also made sure I understood the severity of everything! Nothing bad lol, but communication was on point! I’ve never wanted to work with a dealership this much since I got my Infiniti lol More

It was all very good. It really t was all very good. Nothing more to add. Thank you. It really t was all very good. Nothing more to add. Thank you. More

Good location, easy to create service appointment, and then to sign in for service, when you arrive. Very respectful staff. then to sign in for service, when you arrive. Very respectful staff. More

My Rep Miguel was fantastic, he’ll keep you update of your car status.. last visit I had was great came in early and got my car done with car wash and vaccum.. thank you Infiniti member , you are all gre your car status.. last visit I had was great came in early and got my car done with car wash and vaccum.. thank you Infiniti member , you are all great More

The service was great as always. I so appreciate Rudy and all the service department. I so appreciate Rudy and all the service department. More

Santiago is the best! While the dealership has gone through changes, Santiago has kept it real in the service department. Offers great advice and communication when the ve While the dealership has gone through changes, Santiago has kept it real in the service department. Offers great advice and communication when the vehicle is in service. More

Miguel your service advisor is wonderful. Great to work with. He is thorough and helpful and knowledgeable about your systems Great to work with. He is thorough and helpful and knowledgeable about your systems More

All the service advisors are great! The wait room is the best! Everything is clean! The service is quick & the wait is enjoyable with delicious coffee available. The wait room is the best! Everything is clean! The service is quick & the wait is enjoyable with delicious coffee available. More

Rudy was amazing. He was very easy to get ahold and and kept me updated the entire time. Great experience! He was very easy to get ahold and and kept me updated the entire time. Great experience! More

It is a great dealership ,we are coming to you since 1999 ! if my memory helping . First car I purchase was Q45 T ? I had about 98ooo Miles on it was a great car . Thank for service ! if my memory helping . First car I purchase was Q45 T ? I had about 98ooo Miles on it was a great car . Thank for service More