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INFINITI of Van Nuys - Service Center

Sherman Oaks, CA

4.8
536 Reviews

536 Reviews of INFINITI of Van Nuys - Service Center

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January 03, 2025

Very professional and courteous sraff. My car was finished as promised. I would highly recommend them. More

by ALSLIEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Happy new year! !! Best experience about the dealership is the The fact that I fully trust Wilson and now that he’s taking good care of my car and gives me playing in More

by MGALSOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson
December 26, 2024

This dealership has good professionalism, all the staff is attentive and very helpful, excellent service More

by HUGOVILLA1867
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson
December 18, 2024

I have been with this dealership since 2015, buying two qx60’s. I plan to purchase a hybrid from them when I’m ready for a new car. More

by TAMARADILLON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Service took too long to return my car when it was just for a new battery! Infiniti needs to offer courtesy cars if they are goin to take that long on customers cars! More

by ORTIZLENIN843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Santiago
December 11, 2024

The service is always fantastic and I never leave this service department feel overcharged or having to question the service that I requested.. And the hot chocolate dispenser is good..my regular guy Rudy More

by lylmykee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago Baez
December 11, 2024

Very professional. Superb service Luis Rodriguez was fantastic! Won’t hesitate to return again in the future. More

by DANFORER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
December 07, 2024

Service was seamless. Luis did a great job coordinating my service and made a few recommendations. Once my vehicle was complete Luis coordinated a valet drop off as we w More

by LJOHN930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
December 04, 2024

Santiago is the best service agent - Cyndi and Chris with the qx50 and qx70. Thanks More

by CYNDIYU8306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SANTIAGO
December 03, 2024

Friendly staff and great service. I was well taken care of and will return when necessary More

by JODYLITES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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