INFINITI of Van Nuys - Service Center

Fast and easy process thought I had a problem with the car but they explained to me why it did that and it made perfect scense! car but they explained to me why it did that and it made perfect scense! More

Reliable all the time I need service and service representative listen to customer any time representative listen to customer any time More

Service team is great! They are always able to fix the issue and are friendly and thorough. They are always able to fix the issue and are friendly and thorough. More

Rudy is always great and is one of the main reasons I keep coming back with my two cars. keep coming back with my two cars. More

The dealership gives good value at a reasonable price. The loaner car was delivered as promised, and the vehicle maintenance and repairs were completed on time. When I had an issue about returning the l The loaner car was delivered as promised, and the vehicle maintenance and repairs were completed on time. When I had an issue about returning the loaner on the day when I was called to pick up my Q-70, I was told not to worry and that picking up my Infiniti and returning the loaner the following day was no problem. They do a good job, and my serviceman gave me an accurate estimate when I brought in my car as to what was needed, the cost, and when I could pick up my car. More

For many years Luis Rodriguez my service manager took excellent care of my cars thank you very much excellent care of my cars thank you very much More

Wilson was absolutely the best! !! I value customer service and he did not disappoint. He kept me up to date every step of the way, made sure I had a courtesy vehicle and guaranteed !! I value customer service and he did not disappoint. He kept me up to date every step of the way, made sure I had a courtesy vehicle and guaranteed my out of pocket expenses were at an absolute low. Thank you, Infinity of Van Nuys! More

They don't help to costumers when We have problems easy to resolve with battery guarantee they ask for millage,the batteries problems guarantee is with years not with millage how they ask to me. Is por cu to resolve with battery guarantee they ask for millage,the batteries problems guarantee is with years not with millage how they ask to me. Is por customer service with employees all the time I have problems with this dealer.they make hard time to replace my battery when I use only one year. They told car has to be here,how the want to be there may car if doesn't have battery,in my battery it was all warranty information also I showed my car registration. More

Everything was beyond my expectations. I do not have any other comments. Thank you. Very much I do not have any other comments. Thank you. Very much More

My experience at this dealership went above and beyond my expectations. They were able to service my car in a timely manner and provided the best customer service. expectations. They were able to service my car in a timely manner and provided the best customer service. More