INFINITI of Van Nuys - Service Center

This dealership has good professionalism, all the staff is attentive and very helpful, excellent service is attentive and very helpful, excellent service More

I have been with this dealership since 2015, buying two qx60’s. I plan to purchase a hybrid from them when I’m ready for a new car. qx60’s. I plan to purchase a hybrid from them when I’m ready for a new car. More

Service took too long to return my car when it was just for a new battery! Infiniti needs to offer courtesy cars if they are goin to take that long on customers cars! for a new battery! Infiniti needs to offer courtesy cars if they are goin to take that long on customers cars! More

The service is always fantastic and I never leave this service department feel overcharged or having to question the service that I requested.. And the hot chocolate dispenser is good..my regular guy Rudy service department feel overcharged or having to question the service that I requested.. And the hot chocolate dispenser is good..my regular guy Rudy is out on leave but Santiago Baez was fantastic.. More

Very professional. Superb service Luis Rodriguez was fantastic! Won’t hesitate to return again in the future. Superb service Luis Rodriguez was fantastic! Won’t hesitate to return again in the future. More

Service was seamless. Luis did a great job coordinating my service and made a few recommendations. Once my vehicle was complete Luis coordinated a valet drop off as we w Luis did a great job coordinating my service and made a few recommendations. Once my vehicle was complete Luis coordinated a valet drop off as we were having a family emergency. 5⭐️⭐️⭐️⭐️⭐️. More

Santiago is the best service agent - Cyndi and Chris with the qx50 and qx70. Thanks the qx50 and qx70. Thanks More

Friendly staff and great service. I was well taken care of and will return when necessary I was well taken care of and will return when necessary More

Great service. Quick. Very communicative service manager. Happy with my experience. Would come back again. Quick. Very communicative service manager. Happy with my experience. Would come back again. More

Luis is the man I can always count and trust him with my vehicle always is friendly and respectful I know he can tell me what’s going on with my car and get it fixed fast and right as always will recommend vehicle always is friendly and respectful I know he can tell me what’s going on with my car and get it fixed fast and right as always will recommend to anyone that needs their car taken care of More