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INFINITI of Van Nuys - Service Center

Sherman Oaks, CA

4.8
601 Reviews

601 Reviews of INFINITI of Van Nuys - Service Center

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April 25, 2025

Great customer service and clean environment. Went in for an oil change and my service was completed quickly. Thank you!! More

by R1CHANAYA25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Muy buen servicio con amabilidad y prontitud muy buena atención y con una información sobre el servicio More

by RAMONMOYA503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Always Excellent; going above and beyond expectations! Ronald and Luis are always excellent and go above and beyond expect Jon’s to assist with repairs to my Nissan Hybrid. Thank you! More

by nissanhybrid
Recommend Dealer
Yes
Employees Worked With
Luis and Ronald
April 24, 2025

Excellent service,I will recommend to anyone. Very satisfied thank you so much for all your good work. Best regards. Gloria Greenberg . More

by GLORIA Greenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Santiago and Luis .
April 21, 2025

Luis Rodriguez service advisor took great care of car and me. Beyond expectations. Trust him completely More

by SKIMMEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
April 18, 2025

The customer service advisor Luis is the main reason we go to the dealership Luis is knowledgeable, courteous, professional More

by BMW12
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez. He is the main reason that we come back time and time again. He is fantastic.
April 14, 2025

Good service good service thanks you thank you. Free Uber ride from my house. Cleaned my truck More

by TONYCARDENAS73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Movses Dzhansyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

Work was done expeditiously. Luis was very helpful. No contact with Ronald Lazo Waiting area was comfortable. Overalll satisfactory experience More

by KENNETH.G.BARRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

Was very helpful and fully explained all the work that needed to be done. Providing a loaner vehicle was the best! More

by tammygamblin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
April 13, 2025

The service was what I requested and met expectations. The service rep was friendly and the price was reasonable. More

by MCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago
1
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