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INFINITI of Van Nuys - Service Center

Sherman Oaks, CA

4.8
521 Reviews

521 Reviews of INFINITI of Van Nuys - Service Center

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November 20, 2024

Friendly service from all involved, replaced all needed parts under warranty at no charge and provided free liner car. More

by MADSTEVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Santiaga provided excellent service and was sble to get my car in for service immediatel. More

by MUSTANGMAREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago
November 13, 2024

Great service here at Van Nuys. All service staff is very friendly and professional. Luis was my service advisor. Great with follow up. More

by REEFUR86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
November 13, 2024

Not only does the Van Nuys Infiniti dealership provide great service, everyone there is honest and kind. More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago
November 10, 2024

Dealership provided excellent service great communication will definitely return and recommend this dealership to friends and family More

by YVONNEGZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
November 09, 2024

Santiago was excellent at helping us out and coordinating our services. He listened to what we needed and kept the lines of communication open, until the job was done. More

by Hilma and Marko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago
November 09, 2024

Santiago has been great very responsive and helpful. The shuttle service was great very easy More

by JJMNRMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago Baez
November 07, 2024

Great Service from Movses ! ! Very professional individual and helped us with all questions and concerns. We are very happy with the new car and service we received. Thank you More

by zbarsegyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Movses Dzhansyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

great service. convenient. have used them for over 10 years. I love the concierge service. Carlos picked up my car. He's always professional. rudy is my usual go to More

by MARY ICHIUJI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : carlos
November 07, 2024

The service consultant was very knowledgeable and arranged for the work to get done very quickly. More

by FSAMADI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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