INFINITI of Van Nuys

Luis is very communicative and well informed. I appreciate his attention to detail and feedback I appreciate his attention to detail and feedback More

Outstanding Performance very friendly and very helpful he knows what my needs he’s is very knowledgeable knows what my needs he’s is very knowledgeable More

Santiago Baez is EXCELLENT. He has become the Main Reason I am a return customer at your service center. He has become the Main Reason I am a return customer at your service center. More

I was very satisfied with the service. Miguel Torres as been my go to person whenever I have a problem . Miguel Torres as been my go to person whenever I have a problem . More

I have had many positive experiences with this dealership over the years! I am very pleased with the services I have received. over the years! I am very pleased with the services I have received. More

The morning of June 4th I was told to leave the keys in the vehicle and that my Infiniti QX80 would be safe and secure in the lot going forward. The next day I was told they couldn't find the keys. When I the vehicle and that my Infiniti QX80 would be safe and secure in the lot going forward. The next day I was told they couldn't find the keys. When I arrived to pick up my vehicle it was given back to me vandalized.by the homeless and lived in with trash and items stolen. Infiniti even admitted they are aware of the problem and still refused to care for my vehicle. I have been a customer of Infiniti for years and have always had a positive experience until now. Ronald Lazo said he would handle the situation and contact me but I have never heard back demonstrating the lack of professionalism and care for customers.. More

Very clean calm ambiance the manager and Agustin know how to get you right definitely recommend this dealership to get you right definitely recommend this dealership More

everything was on time Great job from Mr. Wilson Abrego.Waiting room can be remodel too old Wilson Abrego.Waiting room can be remodel too old More

Always there when I need service . Very courteous and helpful! Give star rating can’t say enough how happy I am for great service! Very courteous and helpful! Give star rating can’t say enough how happy I am for great service! More

Even though car repair work is a hassle, it is become an enjoyable experience at Infiniti of Van Nuys. I am always greeted with a smile, a cup of coffee, and willingness to get things taken care of as fast enjoyable experience at Infiniti of Van Nuys. I am always greeted with a smile, a cup of coffee, and willingness to get things taken care of as fast and as economical as possible. More