INFINITI of Van Nuys

Excellent customer service have leased several new cars, and I must say this had to be the smoothest process I have had thus far. Thank you Lianna and Beno from Infiniti of Va have leased several new cars, and I must say this had to be the smoothest process I have had thus far. Thank you Lianna and Beno from Infiniti of Van Nuys for great customer service . More

New Q50 Great service. Leased a new Q50 and got a reasonable deal Jim Nolan was an outstanding salesman and did not pressure a sale. Thank you. Great service. Leased a new Q50 and got a reasonable deal Jim Nolan was an outstanding salesman and did not pressure a sale. Thank you. More

Great Car Purchasing Experience!! I have purchased several new cars, and I must say this had to be the smoothest process I have had thus far. Thank you Infiniti of Van Nuys, and partic I have purchased several new cars, and I must say this had to be the smoothest process I have had thus far. Thank you Infiniti of Van Nuys, and particularly Moses, our sales guy, who made the process super simple without the usual endless hours of haggling. They gave me a great deal, and because I live so far away from the dealer and have 2 young children, Moses delivered the car to me and took my lease return back to the dealership for me. The whole process only took about 2 hours! Overall exceptional service, and I will be recommending this dealership and Moses to anyone I know that is interested in getting an Infiniti!! More

over the top service Brought my car in for an oil change and inspection.Was astonished by the service provided by your service advisor Zack Wilson...Was informed of a reca Brought my car in for an oil change and inspection.Was astonished by the service provided by your service advisor Zack Wilson...Was informed of a recall on my car I never knew existed!! I was on a waiter basis and assumed it would take a few hours.was provided with all the conviences of home..Parts were ordered for my recall and was informed periodically on process of work being performed.to my astonishment my car was washed and vacumed before being delivered,your dealership has captured my business from now on!!!!!! MR. Wilson was as professional and polite , and knowledgeable as any employee I have ever had the pleasure to deal with-GREAR SERVICE , and will definitely be back!! More

These guys are the BEST! Their waiting room is super comfortable, spacious and has all the amenities (and then some!). But more importantly, I have always experienced the bes Their waiting room is super comfortable, spacious and has all the amenities (and then some!). But more importantly, I have always experienced the best customer service over there - especially with Rick Robinson. More

Fantastic service! I have been bringing my car to this service center ever since I bought it from this dealership over two years ago, and I have always had a great exper I have been bringing my car to this service center ever since I bought it from this dealership over two years ago, and I have always had a great experience. This is especially due to my service advisor, Rick Robinson, who is very knowledgeable, so helpful, and all about providing fantastic service to his clients. More

good service I am satisfied with the service. Service consultant name is Resty. He completed his work very professionally. I really recommend him to future custo I am satisfied with the service. Service consultant name is Resty. He completed his work very professionally. I really recommend him to future customers. He explained everyhing in detail. So I could know what is current probelm and what is future concern.. I like the service More

Very professional Brandi was very helpful and friendly in handling my service. They provided a rental car which was very helpful. Kept me informed of the status of the Brandi was very helpful and friendly in handling my service. They provided a rental car which was very helpful. Kept me informed of the status of the work. More

Eric is the best!!! Came in to get a new exhaust on my car and there was a little confusion about who was supposed to be helping me. I was in a hurry and Eric stepped up Came in to get a new exhaust on my car and there was a little confusion about who was supposed to be helping me. I was in a hurry and Eric stepped up and handled the situation. He made it so easy and pleasurable to deal with. I typically hate bringing my car into a dealership for service because of how unenjoyable my past experiences have been but Eric changed my thoughts on that. He made sure everything went well and even reached out after the fact to make sure I was happy. More

Rick is the Best! Rick is the only service advisor I will go to. His attention to detail and the knowledge he has about my 11yo G35 are invaluable when it comes to serv Rick is the only service advisor I will go to. His attention to detail and the knowledge he has about my 11yo G35 are invaluable when it comes to servicing my car. He has been my go to guy since 2008! More