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INFINITI of Van Nuys
Los Angeles, CA
769 Reviews
INFINITI OF VAN NUYS, one of four dealerships serving Los Angeles, Ventura and Orange Counties, of which Barry Wishengrad is one of the owners and the Managing Partner, along with his family. Known for excellent customer service and long-term relationships, INFINITI OF VAN NUYS is the number one choice in buying a new or pre-owned vehicle.
As a local business, INFINITI OF VAN NUYS is also recognized as a prominent supporter of community events, charitable organizations and public entities.
INFINITI OF VAN NUYS's mission is to create long-lasting relationships with our customers by offering a friendly, honest environment and outstanding customer experiences consistently.
For more information about INFINITI OF VAN NUYS, or for general inquiries, please call 888-524-5033. We thank you for choosing INFINITI OF VAN NUYS.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 10:00 PM
Tuesday 9:00 AM - 10:00 PM
Wednesday 9:00 AM - 10:00 PM
Thursday 9:00 AM - 10:00 PM
Friday 9:00 AM - 10:00 PM
Saturday 9:00 AM - 10:00 PM
Sunday 9:00 AM - 10:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 769 reviews
April 14, 2019
Customer service My service rep, Bria was amazing! She gave a Very clear explanation of what my car needed and then scheduled me for Express service. Very apprec My service rep, Bria was amazing! She gave a Very clear explanation of what my car needed and then scheduled me for Express service. Very appreciated, especially on a Saturday. Thabk you More
by LAKEI.HERMAN
Verified CustomerEmployees Worked With
Bria?
April 14, 2019
NOT BAD They delivered on time for my regular maintenance service but I did not hear about the other thing I complained which is the excess leather coming out They delivered on time for my regular maintenance service but I did not hear about the other thing I complained which is the excess leather coming out on top of mu dashboard (glove compartment side). More
by AON
Employees Worked With
Cara
April 13, 2019
Patty was awesome Since I did arrive the first time, Patty was very profesional, friendly and very knowledgeable about my situation, I will definitely will come back ag Since I did arrive the first time, Patty was very profesional, friendly and very knowledgeable about my situation, I will definitely will come back again. More
by MEDONEEXAMS
Employees Worked With
Patty
April 13, 2019
Getting the Job Done It was an oil change and a noise issue. On a test drive the mechanic found the noise and my car stayed for a week, The dealer provided a loner and rep It was an oil change and a noise issue. On a test drive the mechanic found the noise and my car stayed for a week, The dealer provided a loner and repairs were completed. Raski (service rep) kept me informed and so far so good. I am happy with the outcome. I have been coming to this dealer since day for all our services. The decor is nice and i was able to get some work done while waiting. More
by marco543
Employees Worked With
Raski
April 13, 2019
No follow ups I took my car for a simple oil change and my car was damaged front drivers side. I had to take two days off work because of this it took 10 days for I took my car for a simple oil change and my car was damaged front drivers side. I had to take two days off work because of this it took 10 days for me to get it back I had to to keep on calling to get information of the car repair in order to get updates. The repair was done right but lack of communication. More
by EDGARJAVIERFUENTES
Employees Worked With
April 13, 2019
Amazing🤙🏼 Never bought a car before, but my first expirience was amazing thanks to Moses!!My man!! Thank you Again. Everyone was fast and friendly...10/10 Never bought a car before, but my first expirience was amazing thanks to Moses!!My man!! Thank you Again. Everyone was fast and friendly...10/10 More
by REBOLLAR269013
Employees Worked With
Moses
April 12, 2019
Saved transmission from the dead I have a 2011 Infiniti whose transmission fluid was contaminated. The first mechanic told me the transmission had to be replaced, but Ronald and his t I have a 2011 Infiniti whose transmission fluid was contaminated. The first mechanic told me the transmission had to be replaced, but Ronald and his team were able to save it. Which is why I had it towed from WLA to Van Nuys..no joke. Ronald was responsive, patient and thorough in helping me through this near-death car crisis. In general, I'm not a fan of taking cars to the dealer, but in this case it was the best choice I could have made. More
by MIRIAMHSHARMAN
Employees Worked With
April 12, 2019
Friendly service Everyone at the dealership were extremely friendly and accommodating. I felt well taken care and would go back to this dealership. I was very pleased Everyone at the dealership were extremely friendly and accommodating. I felt well taken care and would go back to this dealership. I was very pleased with my experience. More
by Carolyn M
Employees Worked With
Nick Melikian, Noman Azhar
April 11, 2019
Great! Did regular oil change. Took hour and a half for service, which is a little bit longer than I expected but it’s all good! Did regular oil change. Took hour and a half for service, which is a little bit longer than I expected but it’s all good! More
by EUROPOPAS
Employees Worked With
Patricia
April 11, 2019
New owner, same good service department. Very expensive insurance claim repair. Diagnosed, advised, liased with the insurance company. Took time to get the part, after that all went smoothly. Very expensive insurance claim repair. Diagnosed, advised, liased with the insurance company. Took time to get the part, after that all went smoothly. Appreciate the help of former service advisor Adam Tran, and final supervision of the job by Resty Tiango. More
by Skyline
Employees Worked With
Adam Tran, Resty Tiango.
