INFINITI of Van Nuys

Fair, Honest and Easy to deal with The personnel at this dealership will make you feel welcome. They are easy to deal with and you will walk away knowing that you have made a great deal The personnel at this dealership will make you feel welcome. They are easy to deal with and you will walk away knowing that you have made a great deal and have taken well care of. I had a problem with my used car and Anthony and Tarik provided me with a loaner vehicle, made sure that the problem was taken care of and everyone was happy....especially me! I would highly recommend this dealership. Even employees that were not involved in my deal were very helpful. I understand why Infinity of Van Nuys has been named the number one dealership in the area. They really deserve it. More

Beyond Expectations I went to the Van Nuys Infiniti after speaking over the phone with Sean Safian. He was very kind and pleasant to speak with. I met with Sean and his I went to the Van Nuys Infiniti after speaking over the phone with Sean Safian. He was very kind and pleasant to speak with. I met with Sean and his colleagues (all professionals) and viewed the model that I was interested. Even though the monthly payments did not meet my budget, Safian did not pressure me. Instead, he looked at other models that would give me the same choice I was looking for. In the end, I ended up leasing a better model with all the amenities I was looking for. Great team work and excellent customer service made this lease deal happen. More

My Experience Mitch and Tyrik and the young man in Financing were 5 Star, The Whole team was Excellent ! I will refer my friends to the Dealership for the same Exce Mitch and Tyrik and the young man in Financing were 5 Star, The Whole team was Excellent ! I will refer my friends to the Dealership for the same Excellent Service.. More

Enjoyable, professional, knowledgeable, courteous From start to finish the experience was outstanding. Customer service and professionalism was and is impeccable. Team is well managed and can tell th From start to finish the experience was outstanding. Customer service and professionalism was and is impeccable. Team is well managed and can tell that they all take pride in what they do. So important when buying going through the process of buying a car that you feel like your best interest is at heart and that you are being listened to. Even team members I wasn't working directly with were always smiling and acting professional. Even if you have a dealership closer to you it is 100% worth the few extra miles to come work with this team. More

Great salesman I took my Infiniti G35 in for repair, but it turned out it was just a dimmer switch that was off. I was looking at cars for future reference, and a t I took my Infiniti G35 in for repair, but it turned out it was just a dimmer switch that was off. I was looking at cars for future reference, and a totally non-intimidating, very youthful and personable salesman, Mitchell Carter, offered his knowledgeable assistance. I wound up leaving with a Q60 and was so glad!!!! More

Fantastic and easy experience Super easy and fantastic dealership, Anthony showed me around and was very knowledgeable he answered all my questions and extremely helpful. Weston al Super easy and fantastic dealership, Anthony showed me around and was very knowledgeable he answered all my questions and extremely helpful. Weston also helped during the process and was amazing as well and made everything really easy. I finished up in fiance with Norman, did a great job of explaining everything making things simple while being quick and prompt. Would highly recommend getting your next car here. More

Easy, quick, honest Great group of people specifically my salesman Justine Dixon and Eric , I was dredging to go in as usual all car salesmen and dealership are the sam Great group of people specifically my salesman Justine Dixon and Eric , I was dredging to go in as usual all car salesmen and dealership are the same they take there time , but not in this dealership, it was fast NO waisting time straight to business haggled for 10 minutes till we came into fair deal and that was it no need to go around the bushes or playing physiological games with you , total one hour between choosing the car the haggling paperwork and it was done . That’s how buying a car should be , not by waisting 4 hours waisting your valuable time , great place I will recommend it to all my friends. Thank you Justine Dixon and infinity Van Nuys . More

Fantastic Experience! Miguel and Erick are rock stars! We came in with a slightly complicated trade-in situation, but they were quick, prompt, and creative in putting toget Miguel and Erick are rock stars! We came in with a slightly complicated trade-in situation, but they were quick, prompt, and creative in putting together several options for us. They truly worked to make our experience comfortable and welcoming, and we left in a beautiful Infiniti Q50! Extremely satisfied with this experience! More

Not reliable They have got my information as a usual at dealership, then He sent my personal information to another person without any authorization after I left They have got my information as a usual at dealership, then He sent my personal information to another person without any authorization after I left the infiniti dealership. More

Very Friendly atmosphere From the minute I stepped on the lot I had a very positive experience. Lee Cheifer, my salesman, was warm, knowledgeable, and helped to guide me From the minute I stepped on the lot I had a very positive experience. Lee Cheifer, my salesman, was warm, knowledgeable, and helped to guide me toward the car I was most interested in. He allowed me time to explore all the options available and displayed a great deal of patience. The finance staff did a great job explaining to me the two options I had to choose from. As a senior citizen I must admit this is my first experience buying a car alone. Thank you all for getting me into this perfect car. More