INFINITI of Van Nuys

Helpful and easy Weston helped me tremendously. All employees were super helpful with the process and the trade in. Had plenty of time to ask questions and discuss any Weston helped me tremendously. All employees were super helpful with the process and the trade in. Had plenty of time to ask questions and discuss any confusion. More

10 out of 10 Chris was great he helped me figure out what car i really wanted by explaing all the differences between the cars, he also helped get me the lowest ra Chris was great he helped me figure out what car i really wanted by explaing all the differences between the cars, he also helped get me the lowest rate possible! More

Excellent communication and Service. Chris and Misal were wonderful to work with. Both very knowledgeable with great communication skills. We came from over three hours away for a spec Chris and Misal were wonderful to work with. Both very knowledgeable with great communication skills. We came from over three hours away for a specific vehicle and Cheryl made sure to have it ready for a test drive. She even called me after hours to let me know it would be ready. Great car buying experience. More

Great attentive, respectful and professional encounter Being our third purchase, this was indeed our most pleasing. Mo, Carlos and Noah were great and by extension the team, very thoughtful and professiona Being our third purchase, this was indeed our most pleasing. Mo, Carlos and Noah were great and by extension the team, very thoughtful and professional. More

Amazing Service!! Their staff was amazing and so kind. They worked with us patiently and helped find us the perfect car that also fit into our budget. Their staff was amazing and so kind. They worked with us patiently and helped find us the perfect car that also fit into our budget. More

The customer service was beyond amazing Jose was amazing and very helpful. Not only did he talk and walk me thru each vehicle he was very patient as I made my decision. I would highly recomm Jose was amazing and very helpful. Not only did he talk and walk me thru each vehicle he was very patient as I made my decision. I would highly recommend Jose and this dealership again!! More

Fantastic service all around! Everyone at Infiniti of Van Nuys makes you feel like you are the most important customer both in the service department and on the sales floor. I hav Everyone at Infiniti of Van Nuys makes you feel like you are the most important customer both in the service department and on the sales floor. I have been a customer for 14 years and just bought my 2nd Infiniti from them this weekend. I have gotten over 234,000 miles out of my first Infiniti and still counting and I only trust Infiniti of Van Nuys with my cars. They have taken very good car of me and my car and I hope they will for many years to come. More

Waiting too long I waited for 6 hours to buy my car and then it broke down within 2 days and I had to drive back from 3 hours away to get it looked at and I’ve been wa I waited for 6 hours to buy my car and then it broke down within 2 days and I had to drive back from 3 hours away to get it looked at and I’ve been waiting 3 hours and they haven’t even looked at my car yet and no one has listened to me or been very helpful. They also charged me $2000 more than the online listed price which I didn’t know until after I signed the contract. More

Professional handling I want to praise Mo for being very professional in altering my sales contract to delete two items that I never wanted in the first place. After meetin I want to praise Mo for being very professional in altering my sales contract to delete two items that I never wanted in the first place. After meeting with him I feel I would want to return to do business in the future. Peter Dalby More

Best sales and delivery experience I’ve ever had Sean was the most amazing sales person to work with. He made everything amazingly easy and straightforward. Best best best! Sean provides everything Sean was the most amazing sales person to work with. He made everything amazingly easy and straightforward. Best best best! Sean provides everything I was looking for and really cared about my well being. Sean was caring, genuine, honest and an overall amazing person to deal with. I will recommend all my friends and family to Sean and Infiniti of Van Nuys. This is my 3rd Infiniti from Van nuys, but of all the deals and processes I’ve done with the dealership, dealing with sean was the best. I can’t say enough about how amazing he was. My family loves the car he found for us and we are excited to return our other Infiniti next year and work with Sean again for another new vehicle. More