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INFINITI of Van Nuys
Los Angeles, CA
768 Reviews
INFINITI OF VAN NUYS, one of four dealerships serving Los Angeles, Ventura and Orange Counties, of which Barry Wishengrad is one of the owners and the Managing Partner, along with his family. Known for excellent customer service and long-term relationships, INFINITI OF VAN NUYS is the number one choice in buying a new or pre-owned vehicle.
As a local business, INFINITI OF VAN NUYS is also recognized as a prominent supporter of community events, charitable organizations and public entities.
INFINITI OF VAN NUYS's mission is to create long-lasting relationships with our customers by offering a friendly, honest environment and outstanding customer experiences consistently.
For more information about INFINITI OF VAN NUYS, or for general inquiries, please call 888-524-5033. We thank you for choosing INFINITI OF VAN NUYS.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 10:00 PM
Tuesday 9:00 AM - 10:00 PM
Wednesday 9:00 AM - 10:00 PM
Thursday 9:00 AM - 10:00 PM
Friday 9:00 AM - 10:00 PM
Saturday 9:00 AM - 10:00 PM
Sunday 9:00 AM - 10:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 768 reviews
July 16, 2021
These guys are definitely better than Infiniti of Glendale. Glendale employed shady bait and switch tactics to get you in the door in my experience (sending out promotions that weren’t honored when y Glendale. Glendale employed shady bait and switch tactics to get you in the door in my experience (sending out promotions that weren’t honored when you showed up). Van Nuys doesn’t do that. They honor the promotions. However, they do tend to upsell/upcharge you for services that you may not need and/or quote prices that don’t reflect what they’re ultimately willing to charge you. They just want to see your reaction and hope you’re willing to pay their perhaps inflated cost. Because of this, it becomes a negotiation which is a hassle and doesn’t inspire confidence or necessarily make you feel good about the experience. I think pretty much every place does this however I’ve found that Van Nuys just does it less. Not exactly a ringing endorsement but… Not nothing either. They have a clean waiting room and awesome coffee. That’s not nothing either! More
by mark
Employees Worked With
June 22, 2021
My salesperson Movses is the best. I felt no pressure at all. He was great in explaining every minor thing in detail. I have recommended two people already all. He was great in explaining every minor thing in detail. I have recommended two people already More
by Michaelgeozal
Employees Worked With
May 18, 2021
Infinity of Van Nuys is a great place to purchase and maintain your vehicle. Professional, precise and courteous are the three words to describe them. maintain your vehicle. Professional, precise and courteous are the three words to describe them. More
by gneet
January 17, 2021
Outstanding customer service I will definitely tell my friends and my family about the great experience I received at Infinity Of Van Nuys thank You for your great service. friends and my family about the great experience I received at Infinity Of Van Nuys thank You for your great service. More
by Lopez1omar
Employees Worked With
Other Employees :
Matthew Hansen, Maira Reyes, Carlos Cisneros
November 04, 2020
Really bad customer service, I would not recommend this dealership to anyone.Buyer beware once you have purchased your vehicle they will not take care of anything for you. dealership to anyone.Buyer beware once you have purchased your vehicle they will not take care of anything for you. More
by gabby_kate
Employees Worked With
Miguel, Mo Attia, Juliano Attia
October 14, 2020
Well-run Service Department does great efficient work. Excellent service advisor explained the work well, and very polite. Thanks. But the Service area and customer waiting area need more Covid disci Excellent service advisor explained the work well, and very polite. Thanks. But the Service area and customer waiting area need more Covid discipline—Social distancing, correct mask wearing and outdoor patio seating. Please fix. More
by GlobalCrawler
Employees Worked With
Santiago Baez
September 13, 2020
This dealership provided the best experience I’ve ever had at a dealership. I certainly appreciated the service man that helped me. The work was done properly, the car came back clean. I was kept well-inf had at a dealership. I certainly appreciated the service man that helped me. The work was done properly, the car came back clean. I was kept well-informed of what was done to the car during the service. More
by Marc Sirkus
Employees Worked With
RUDY
September 06, 2020
Dependable and professional for years,just like you Dependable and professional for years, just like you would hope. Makes me want to buy another Infiniti when this one wears out, but they tend not Dependable and professional for years, just like you would hope. Makes me want to buy another Infiniti when this one wears out, but they tend not to. More
by soundville
August 25, 2020
Great customer service from Samuel Sandoval. Very honest and fair employee, thank you for taking care of my g37 I will definitely be returning as a loyal customer. and fair employee, thank you for taking care of my g37 I will definitely be returning as a loyal customer. More
by epecitus
Employees Worked With
Samuel Sandoval
