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INFINITI of Van Nuys
Los Angeles, CA
768 Reviews
INFINITI OF VAN NUYS, one of four dealerships serving Los Angeles, Ventura and Orange Counties, of which Barry Wishengrad is one of the owners and the Managing Partner, along with his family. Known for excellent customer service and long-term relationships, INFINITI OF VAN NUYS is the number one choice in buying a new or pre-owned vehicle.
As a local business, INFINITI OF VAN NUYS is also recognized as a prominent supporter of community events, charitable organizations and public entities.
INFINITI OF VAN NUYS's mission is to create long-lasting relationships with our customers by offering a friendly, honest environment and outstanding customer experiences consistently.
For more information about INFINITI OF VAN NUYS, or for general inquiries, please call 888-524-5033. We thank you for choosing INFINITI OF VAN NUYS.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 10:00 PM
Tuesday 9:00 AM - 10:00 PM
Wednesday 9:00 AM - 10:00 PM
Thursday 9:00 AM - 10:00 PM
Friday 9:00 AM - 10:00 PM
Saturday 9:00 AM - 10:00 PM
Sunday 9:00 AM - 10:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 768 reviews
December 03, 2022
Think twice. ....Nice people but don't expect much when you buy a so called certified vehicle. Interior had sticky soda and food on the console and between seats, ....Nice people but don't expect much when you buy a so called certified vehicle. Interior had sticky soda and food on the console and between seats, seats had signs of previous liquid spills, scratched up door panel, worn out heavily used floor and cargo mat. Very dirty not detailed just a simple car wash. I spent over 34k and they could not provide a shuttle to pick me up a few miles away. First time I ever bought a car and they did not fill up the tank, only 1/2. They provided no documentation regarding my certified vehicle warranty. Like I said nice people but I will not return or recommend. More
by cast3788
Employees Worked With
Bryan
November 25, 2022
I like the dealership. The staff is good , they communicate with their clients have deals on sales and service. The staff is good , they communicate with their clients have deals on sales and service. More
by Edferrante
Employees Worked With
October 10, 2022
Staff were friendly but I was not pleased with the haggling of prices during the transaction. I guess this is a necessary procedure for dealers. I would like to have a no haggle experience when purcha haggling of prices during the transaction. I guess this is a necessary procedure for dealers. I would like to have a no haggle experience when purchasing a car. More
by martinezmelvin55
Employees Worked With
October 08, 2022
Great service. Always the best. Service manager Rudy is terrific and helpful. Keeps me informed every step of the way. Always the best. Service manager Rudy is terrific and helpful. Keeps me informed every step of the way. More
by pkellard
Employees Worked With
October 06, 2022
Miguel is an amazing consultant at this branch. He is personable and inspires trust! Thank you for empowering him to create happy customers!😃 He is personable and inspires trust! Thank you for empowering him to create happy customers!😃 More
by A Weir
Employees Worked With
Miguel Torres
September 30, 2022
Good customer service, staff is very friendly, and helpful. Waiting area it’s always cleaned.. helpful. Waiting area it’s always cleaned.. More
by kurtk
Employees Worked With
September 01, 2022
Fernando was so nice, communicative, efficient, and responsible. It was a great experience getting service. responsible. It was a great experience getting service. More
by Amanda.calof
Employees Worked With
August 15, 2022
Never have I given a 5 star review of an auto dealership. From service, sales and the parts department everyone was very helpful and knowledgeable. Know it isn't much in the whole scheme of things, but From service, sales and the parts department everyone was very helpful and knowledgeable. Know it isn't much in the whole scheme of things, but this was the first dealership to give me a free fob battery. Not to mention, place was spotless. Great coffee, Expresso machine. More
by sushidog
Employees Worked With
Santiago Baez
August 12, 2022
I've been coming here for many, many, years and bought my first new Infiniti and then this second new Infiniti -- why is it underlined in red? -- here and have always had them serviced here. I have driven first new Infiniti and then this second new Infiniti -- why is it underlined in red? -- here and have always had them serviced here. I have driven very little mileage for the almost three years of Covid, so have low mileage. More
by rozhen
Employees Worked With
