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INFINITI of Van Nuys
Los Angeles, CA
767 Reviews
INFINITI OF VAN NUYS, one of four dealerships serving Los Angeles, Ventura and Orange Counties, of which Barry Wishengrad is one of the owners and the Managing Partner, along with his family. Known for excellent customer service and long-term relationships, INFINITI OF VAN NUYS is the number one choice in buying a new or pre-owned vehicle.
As a local business, INFINITI OF VAN NUYS is also recognized as a prominent supporter of community events, charitable organizations and public entities.
INFINITI OF VAN NUYS's mission is to create long-lasting relationships with our customers by offering a friendly, honest environment and outstanding customer experiences consistently.
For more information about INFINITI OF VAN NUYS, or for general inquiries, please call 888-524-5033. We thank you for choosing INFINITI OF VAN NUYS.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 10:00 PM
Tuesday 9:00 AM - 10:00 PM
Wednesday 9:00 AM - 10:00 PM
Thursday 9:00 AM - 10:00 PM
Friday 9:00 AM - 10:00 PM
Saturday 9:00 AM - 10:00 PM
Sunday 9:00 AM - 10:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 767 reviews
August 03, 2024
Wow, clean and inviting waiting room. All members said hello to me and asked if I wanted coffee or water. My oil change was quick and easy. Love love this place. I was able to use thei All members said hello to me and asked if I wanted coffee or water. My oil change was quick and easy. Love love this place. I was able to use their internet for work. More
by Laura vargas
Verified CustomerEmployees Worked With
RUDY
August 02, 2024
The service manager and the service crew were very professional. They did what they promised they will do. I Harley, recommend the service department. I will recommend my friends to use Van Nuys infin professional. They did what they promised they will do. I Harley, recommend the service department. I will recommend my friends to use Van Nuys infinity Service. II was about to buy a car(QX 80 from Van Nuys dealership, yeah, the sales manager Eddie was very professional unfortunately we couldn’t make a deal. Hopefully, next time we will. More
by GUSHADDAD6
August 02, 2024
Had transmission replaced. Car came back with broken motor cover clips and horrible sounds. Had to bring back again. Both times no loaner and had to find and cover costs of Car came back with broken motor cover clips and horrible sounds. Had to bring back again. Both times no loaner and had to find and cover costs of another vehicle. More
by Infiniti
Employees Worked With
Wilson
August 02, 2024
My man Rudy I would trust with my children. Blessed me every time I need something. Thanks Infiniti! Blessed me every time I need something. Thanks Infiniti! More
by ALEXANDERKORSIN
Employees Worked With
August 01, 2024
Very friendly and efficient customer service. Price matched any other dealer offer. Vehicle was ready at the specified time. Will definitely come back for my next service. Price matched any other dealer offer. Vehicle was ready at the specified time. Will definitely come back for my next service. More
by edward25
Employees Worked With
July 31, 2024
Excellent service happy overall Would recommend for sure To family and friends Thank you For your service To family and friends Thank you For your service More
by Armandomelgoza07
July 31, 2024
I did a walk in for my car service and they took in right away and offered ne refreshments while I wait. Told me it would be an hour to an hour and a half. They were done within their time frame and even gav away and offered ne refreshments while I wait. Told me it would be an hour to an hour and a half. They were done within their time frame and even gave me a complimentary car wash! Outstanding service! More
by TIFFANYJONESLYLES
Employees Worked With
July 25, 2024
Santiago is great. However, quality control in the service dept has to be questioned. After purchasing 4 new tires. 2 were underfilled with 18 and 20 pounds of pressu However, quality control in the service dept has to be questioned. After purchasing 4 new tires. 2 were underfilled with 18 and 20 pounds of pressure vs what should have been 35 lbs. More
by Alex
Employees Worked With
Santiago
July 19, 2024
Infiniti has excellent customer service and really value customers. I never have any issues or concerns customers. I never have any issues or concerns More
by MPALOMERA88
Employees Worked With
Other Employees :
Luis, Tomas
