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INFINITI of Tucson

Tucson, AZ

4.7
38 Reviews

625 W Auto Mall Dr

Tucson, AZ

85705

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Showing 38 reviews

February 02, 2023

Consistently great customer service, technician performance, and reasonable prices. I continue to bring my 11 year old car to the original dealer. More

by BG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Barnes
Feb 08, 2023 -

INFINITI of Tucson responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

December 18, 2022

Excellent experience from scheduling, loaner car, service provided. Infiniti warranty program is excellent. Car was beautifully cleaned when finished. More

by Q50S17&Q5014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon
Dec 22, 2022 -

INFINITI of Tucson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you so much again for your feedback! We hope you have a great day!

November 05, 2022

Not happy overall, I'm wondering if my car indeed got touched, my battery is dead just as it died while being transported to the dealership, but I get the car back with the battery being dead but I got c More

by danyroach03
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I was not present while the car "was being worked", Brad Baker
Nov 11, 2022 -

INFINITI of Tucson responded

Danyroach03, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (520) 690-1500. We look forward to hearing from you.

Nov 11, 2022 -

danyroach03 responded

I believe it should be all the way around for your manager to call me, being that he is aware of the issue instead of me having to call and be passed around and having to re-explain myself to whom ever I have to talk to along the way.

October 18, 2022

Love the great service got her car fixed Chris great customer service Will definitely come back again More

by art
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Barnes
Nov 04, 2022 -

INFINITI of Tucson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 23, 2022

I have had excellent service with Infiniti of Tucson. The front office has vastly iimproved. In recent years. Everyone is very helpful and keeps you informed about the progress of your vehicle Coffee More

by Virg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon
Oct 07, 2022 -

INFINITI of Tucson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 20, 2022

Great people to work with from sales to service. Friendly, customer oriented people who go out of their way to Make things right. More

by Pmpell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad, Cato, Chris
Oct 07, 2022 -

INFINITI of Tucson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 20, 2022

Third car we have purchased from this dealership. Excellent sales staff and service. Highly recommended. Great product and great dealership. More

by tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Baker
Jul 25, 2022 -

INFINITI of Tucson responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

June 13, 2022

This was an excellent visit for me. Staff was on point the work was done in a family manner More

by Ljw9632
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caya
Jun 19, 2022 -

INFINITI of Tucson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Jun 19, 2022 -

Ljw9632 responded

Keep up the good work!!!

April 10, 2022

Best dealership I have ever worked with. Consistently deliver exceptional service with convenience and speed. Results uniformly excellent. More

by drklugheit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cayo Pico, Chris Barnes
Apr 13, 2022 -

INFINITI of Tucson responded

Drklugheit, we are so happy to read such a great review about Infiniti Of Tucson! We look forward to your next visit! Take care!

February 19, 2022

The service was very efficient and professional. The service was done in a timely manner without any unneeded additions. More

by Weschreiber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Baker
Feb 26, 2022 -

INFINITI of Tucson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!