INFINITI of Tampa

DON'T PAY ANY ATTENTION TO THE HIGH RATING ON HERE, IT'S BOGUS. THEY ARE RATED AS AN "F" BY THE BETTER BUSINESS BUREAU. THIS IS MY STORY, I WAS LUCKY ENOUGH NOT TO BUY. What makes a Certified PreOwned BOGUS. THEY ARE RATED AS AN "F" BY THE BETTER BUSINESS BUREAU. THIS IS MY STORY, I WAS LUCKY ENOUGH NOT TO BUY. What makes a Certified PreOwned Infiniti? Not much according to Infiniti of Tampa. After looking online at the 2006 FX35, Stock Number P203772, I decided to take it for a test drive. After seeing other CPO vehicles I expected to find a crisp, clean, well cared for vehicle. I had no clue that what I was about to see was a piece of junk. This was noticeable the second I saw the car. The plastic ‘chrome’ grill was peeling like a scratch off lottery ticket. The bumpers looked like they had been spray painted or replaced. The car had multiple scratches and nicks some of which had been poorly touched up by an amateur with globs of paint. The rear door handle areas were scratched all over the place. Obviously this car was owned by someone with kids. This was confirmed as the warning tag on the child seat restraint was worn and tattered. Oh, but that’s not the best part. The undercarriage and exhaust components were rusted. From previously living up north I determined it was most likely driven in winter snow, ice and road salt. There’s a good chance it went off road. The sales person confirmed my hunch and said the Auto Check indicated it was from New York. Obviously the owner before did not take care of it, so you have to wonder about oil changes and other required maintenance. The engine compartment was messy and also showed signs of corrosion and some other odd things with the electrical system that didn’t quite seem right. At electrical ground connections, the paint had been excessively sanded off. I’m no mechanic, but my car and others don’t have sanding at the electrical grounds. It makes me wonder if there was a previous electrical problem with the car. All that was just on the outside. On the inside? Well, the headliner had water stains all over. Who knows if the previous owner had left it open or if that means the sunroof leaks. One of the buttons on the radio was gouged. The steering wheel controls were worn. There were multiple scuff marks on the dash and glove box. I don’t think they even looked at it before putting it on the lot. I’m no mechanic, but if I can find these things in 5 minutes, how did it pass a supposed 145-point CPO inspection. The CPO inspection is to include Interior Condition, Exterior Panel and Paint Condition. Whoops, must have missed a few checkmarks on the list. After I brought the car back from a test drive where the steering was rough, the brakes were soft and the car pulled to the right, I handed them the keys and told them the car should not be a CPO and the car was a joke. They assured me that if I would look at the others I would find them to be in immaculate condition. Yeah right. My response? If you let that type of car on your lot, I don’t want to buy from you period. For all I know, their CPO certification could have easily been written on a cocktail napkin from one of the local gentlemen’s clubs right down the street. Using this as a gauge for how they inspect vehicles and certify them as CPO, I will not do business, nor recommend anyone do business with them. It was a waste of my time. Just a side note, the ‘showroom’ was junk too. Pictures weren’t hanging on the wall, just laying on the floor, the hall to the bathroom had junk in it and the bathroom was a mess. Not at all what you would expect from a ‘luxury’ car dealer. Oh wait, it’s just a Nissan, I forgot. I’m left asking where can you find a good car at a reasonable price in a recession? More

After I had decided to purchase a new G37 coupe, I contacted dealerships around my area by internet. There were 2 dealerships closer then Tampa to me, but Aaron went above and beyond the normal. Aaron contacted dealerships around my area by internet. There were 2 dealerships closer then Tampa to me, but Aaron went above and beyond the normal. Aaron earned the sale and he is the reason I bought from Tampa. Thanks again, Janet Cunningham More

The employees at the entire dealership are very courteous and focus on customer service, they perform their tasks quickly and timely and with proper follow-up. Price of vehicles are too high based on others and focus on customer service, they perform their tasks quickly and timely and with proper follow-up. Price of vehicles are too high based on others in the marketplace. I would not recommend this dealership's used sales department as I found out that I was sold a vehicle that had been in an accident and it was not disclosed to me at the time of purchase, thus lowering the trade in value of my vehicle tremendously. More

Through all my visits to the dealership, Eddie has been great about following up with me on my vehicle's repairs and maintenance. Eddie shows great customer service on each contact I have had, the dealer h great about following up with me on my vehicle's repairs and maintenance. Eddie shows great customer service on each contact I have had, the dealer has provided me with loaner vehicles each time I have had a repair, which helps to keep me going to work and other places I need to go, without me having to get a rental car to inconvenience me to purchase that separately. One suggestion I have would be to waive the fuel charge if you bring the vehicle back with enough fuel, as sometimes you have to refill the vehicle on your own. More

Ron Silver was extremely easy to work with, calm, polite and a good follow through in all areas that were needed without being pushy. The finance manager, Marc is knowledgeable and the customer benefits by and a good follow through in all areas that were needed without being pushy. The finance manager, Marc is knowledgeable and the customer benefits by this. The overall experience was very good and if the service end matches, I will continue to do business with them. Infiniti is an excellent auto for value and driving. More

I contacted the internet sales dept. and they were VERY efficient. A few days later, I visited the dealership and met with Aaron, thinking I was in the market for a used car. Aaron ended up getting me in efficient. A few days later, I visited the dealership and met with Aaron, thinking I was in the market for a used car. Aaron ended up getting me into a brand new G37 at a GREAT price - no hassles! I loved the experience. More

Ron Silver was very professional, understanding and patient. I used a buying service and felt everything was disclosed up front. I am very satisfied with the dealer and the staff. I would reccommend patient. I used a buying service and felt everything was disclosed up front. I am very satisfied with the dealer and the staff. I would reccommend both the dealership and Ron to anyone and am looking forward to working with them in the future. I feel they really took a personal interest in my happiness. More

I was in the market for a second car, and the EX tweaked my interest. After submitting an inquiry over the internet, I was contacted by Jason. He was very personable, professional, and helpful. We went f my interest. After submitting an inquiry over the internet, I was contacted by Jason. He was very personable, professional, and helpful. We went for a test drive, and he was very knowledgeable about the car. I really liked the car, and decided to lease it. Looking back on the experience, I have to say that it was the most stress-free car purchase that I've had. Jason, the sales manager and the finance manager were all exceptionally friendly, up front, and willing to negotiate. I initially contacted Infinity of Tampa because they were the closest to me. I feel very lucky that I ended up there. I am very pleased with the whole experience, and would highly recommend them. Julio J. Cubenas, D.D.S. More

Working with Aaron Scheible & Bret Tatum was the best car buying experience my wife and I have experienced. They were professional and above the board during every aspect of our deal. They were looking for buying experience my wife and I have experienced. They were professional and above the board during every aspect of our deal. They were looking for a partnership and not just trying to move a car. I would highly recommend this dealer especially Aaron and Brett to family and friends. More

This was a great car buying experience. Jason and Pam were very helpful and went the extra mile to get a car with the options I wanted. The car was ready as promised and looked great. I would definitel were very helpful and went the extra mile to get a car with the options I wanted. The car was ready as promised and looked great. I would definitely recommend Infiniti of Tampa (and specifally Jason and Pam) to family and friends. More