INFINITI of Tampa

Customer Service is HORRIBLE! Infiniti of Tampa has been unable to accomplish repairs on my car; they have had the car in their possession for upwards of 60 days. The consumer affairs department for Infinit unable to accomplish repairs on my car; they have had the car in their possession for upwards of 60 days. The consumer affairs department for Infiniti told me to leave the car at Infiniti of Tampa for their engineer to inspect, to this date that has been unfulfilled. The dealership demanded that we return a loaner car leaving me without transportation; thus causing greater hardship for my family and I. The car has been towed twice to them and has been brought in 3 times for computer issues e-vap map, battery, head lights and key not working. I have also been charged for a basic warrantee service that was not repaired. Upon bringing the vehicle back, to have inspected, the service I was charged for was discovered by Infiniti to be a non-issue. No money to this date has been refunded for their mistake. Motor Vehicle Defect Notification has been sent. More

Hi my name is Gene Re,my wife and i just recantly purchased a 2010 G37 convertable from Infinity of Tampa.I have to say bar none the best car buying experiance we ever had.From the first day i spoke purchased a 2010 G37 convertable from Infinity of Tampa.I have to say bar none the best car buying experiance we ever had.From the first day i spoke to Ron silver to the day we signed the papers everyone at the dealership made sure we were comfortable with our purchase.they made us feel like we had been long term customers when it was our first time dealing with them.thats somthing u don't get everyday in the automtive industry,i know iwas in the industry for 30 years.Again thank you and i will recommend Infinity of Tampa to anyone that asks. Sincerly Gene&Jeanne Re More

Aaron Scheible initially helped me in my search for the right G37 Sedan and then Jason Andrzejewski helped us get the deal done. They were both knowledgeable, helpful, and very friendly. Never aggressive a right G37 Sedan and then Jason Andrzejewski helped us get the deal done. They were both knowledgeable, helpful, and very friendly. Never aggressive at any moment. We also had a great experience with the finance manager Jay Friedman who could easily pass for Peyton Manning's clone. "Cut That Meat" Jay! All in all, we had a great experience. The staff was wonderful and so is our new G37. I will recommend friends and family interested in the Infiniti brand to go see the guys at Infiniti of Tampa Bay, any day of the week. Nice Job Guys! More

I had a great experience with Jason at Infiniti of Tampa. He helped answer all my questions about the G37 and even went as far as showing me all the features after purchasing the vehicle! Very friendly sta He helped answer all my questions about the G37 and even went as far as showing me all the features after purchasing the vehicle! Very friendly staff, that went above and beyond my normal expectations of any car dealership. I would defintaely encourage and recommend anyone looking to buy a car, go to Infiniti of Tampa! More

Found car I was interested on internet and contacted Aaron. After a few phone calls, the deal was set. I am very happy with the Infiniti of Tampa Team and Aaron's follow through. It was worth the trip Aaron. After a few phone calls, the deal was set. I am very happy with the Infiniti of Tampa Team and Aaron's follow through. It was worth the trip from upstate NY to Tampa. John Walters More

Great customer service didn"t play the car salesman game with me. They are definitely a no hassle and no pressure car delership. very friendly staff. Aaron Scheible was very knowedgeable and went out of his with me. They are definitely a no hassle and no pressure car delership. very friendly staff. Aaron Scheible was very knowedgeable and went out of his way to get me a fair price on my trade-in. I would highly recommend doing business with this dealership. More

My experience working with Jason Andrzejewski was the best car buying adventure in all of my years when buying a new car. He was polite, he was responsive, follow-up was excellent, he new his product, hi best car buying adventure in all of my years when buying a new car. He was polite, he was responsive, follow-up was excellent, he new his product, his customer care was above excellent. His finance department was very helpful and also his sales manager was very informative and it was a no hassle deal. When receiving the new car Jason over experience of the product was exceptional. He explained in full all of the options and how they operate. He set up all Navigation options including Bluetooth options. The car was delivered without a Flaw. I will definitely in the future recommed Infiniti of Tampa to anyone who might be interested in buying a Infiniti. Thank you, Bill Dianni More

Everyone at the Infinity of Tampa dealership made us feel very welcome. From the very prompt replies to our initial inquiry, both via e-mail and telephone, to the final handshake just before we drove off wi very welcome. From the very prompt replies to our initial inquiry, both via e-mail and telephone, to the final handshake just before we drove off with our new vehicle, Ron and all the other staff made us feel that we had come to the right place to buy a car. Thank you for a very pleasant experience. I will recommend your dealership to others. More

I thoroughly researched the vehicle I was interested in, knew exactly what I wanted and what price I wanted to pay. I used the internet option at Infiniti of Tampa, found the vehicle I wanted at about the p knew exactly what I wanted and what price I wanted to pay. I used the internet option at Infiniti of Tampa, found the vehicle I wanted at about the price I wanted made my inquiry. Almost immediately I received a response from the dealer and subsequently, a call from Aaron Scheible and arranged to test drive the car. I had a preprocessed loan from my bank so it was simply a matter of negotiating my price and driving off. When my wife and I got there, Aaron was prompt, very customer oriented and created a very friendly, low pressure environment. We test drove the car, loved it and decided to buy. Aaron asked me about the interest rate on my loan and when I told him, said he could do better than that. We decided to use the dealer financing and drove off that day. I was very pleased with the purchase and was able to negotiate a lower price. A few days later I got a call from the business manager, Jay Friedman. He had come across another loan package and was able to retroactively apply it to my purchase, dropping my interest rate a full point. They could have said nothing and I would have been none the wiser, but they went out of their way to create a customer for life. I was planning on trading in my old Infiniti in a few months, but the folks at Infiniti of Tampa created such a great environment I am headed down to day to pick up my next Infiniti. I personally enjoy negotiating a price, but if you prefer the no haggle option, the prices seemed very reasonable. I cannot recommend Aaron Scheible and Jay Friedman enough. They did indeed create a customer for life. More

Jim Krout’s professional and enthusiasm were phenomenal! He has a passion for what he does and it shows. He knows his Infiniti products and for my car of interest, he was not afraid to demonstrate the car’s He has a passion for what he does and it shows. He knows his Infiniti products and for my car of interest, he was not afraid to demonstrate the car’s capabilities. He made this car buying experience pleasant. Jim and Jason Andrzejewski worked together and now I have an incredible car. The store manager, Brett Tatum, was very professional and listened to the concerns that I addressed to him. More