INFINITI of Tampa

Very nice and helpful! I will be recommending friends and family to go there. Everyone there was nice and smiling and asking us if we needed anything to drink. family to go there. Everyone there was nice and smiling and asking us if we needed anything to drink. More

Purchased a JX35 on Saturday from Rich and had a great experience. We want to thank Robert and Rich for all their help. I know I am going to love my new car! Thanks again! experience. We want to thank Robert and Rich for all their help. I know I am going to love my new car! Thanks again! More

John and his team took very good care of me. They also did a great job after the sale of familiarizing me with car and all that Infinit can do to support me. did a great job after the sale of familiarizing me with car and all that Infinit can do to support me. More

Everyone was terrific, friendly and SMART! This wasn't your typical car dealer experience and we have had many cars. There wasn't one bad thing to say about the experience. wasn't your typical car dealer experience and we have had many cars. There wasn't one bad thing to say about the experience. More

Awesome experience! Great to work with. This is our first Infinity purchase and didn't know what to expect. Customer Service was nothing but top notch. Infinity purchase and didn't know what to expect. Customer Service was nothing but top notch. More

From the time we stepped on the lot until we drove away with our new car the next day, my wife and I were treated as if we were the only folks in the showroom. Rich was a real pleasure to work with--no pr with our new car the next day, my wife and I were treated as if we were the only folks in the showroom. Rich was a real pleasure to work with--no pressure--just informative and a great sense of humor. Zack, a true professional. And the finance gent was meticulous. At the age of 62, I have purchased many vehicles over the years--this was, by far, the most pleasant and "fun" experience I have ever had. Consider us part of this dealership's family. More

Our experience w/Infiniti was surprisingly easy & pleasant....unlike most of our past experiences w/new car purchases. Everyone was so pleasant & helpful from both salesmen Abe & Ken, to the sales pleasant....unlike most of our past experiences w/new car purchases. Everyone was so pleasant & helpful from both salesmen Abe & Ken, to the sales manager, Zack Powell.....they helped make my 'dream car' come true! It's too bad other dealerships can't learn Infiniti of Tampa's secret, instead of making the customer feel like they've been beaten up & dragged around! We highly recommend this dealership - especially Abe, Ken & Zack...thanks alot guys!! More

I have been coming to Infiniti of Tampa service department for the last four years and have had three very bad experiences with their front desk costumer service. Over a period of the last 5 months department for the last four years and have had three very bad experiences with their front desk costumer service. Over a period of the last 5 months I have called to either make appointments or ask questions about the services that I have had done. Brandon who answers the phone at the front desk of the service department has REPEATEDLY hung up on me and not done anything to help make an appointment rather than say, "we're over booked" and "were full". I know that Infiniti prides themselves on their outstanding customer service but this is unacceptable. Being hung up on several times over the last couple months when I've tried to make appointments has really gotten old. The other women who works at the front desk is incredibly friendly but when I call shes rarely there. I'm sorry to rant but the rudeness that Brandon has absolutely amazes me because it hasn't been only one time but on several occasions. More

Jessica was very helpful and found us the JX we were looking for. She and Pam were very responsive and treated us great through the entire process. looking for. She and Pam were very responsive and treated us great through the entire process. More

STAY FAR FAR AWAY FROM THIS DEALERSHIP I had the STAY FAR FAR AWAY FROM THIS DEALERSHIP I had the unpleasant experience of working with this dealership 5 months ago and being viotim of a bait and STAY FAR FAR AWAY FROM THIS DEALERSHIP I had the unpleasant experience of working with this dealership 5 months ago and being viotim of a bait and switch, the sales staff are very unprofessional and do not have it in them to tell the truth. If you want to be lied to and deceived this is your place. To further prolong my punishment I tried them again today ato find that all of the issues 5 months ago are still there and even worse now. The internet sales people are rude and have very little knowledge on how to treat customers. TRAINING IS A MUST. If you want a better deal and a smoother transaction use the Infiniti in Clearwater, STAY AWAY FROM INFINITI OF TAMPA, PLAIN AND SIMPLE CROOKS...... Eric Schnairsohn eschnairsohn@yahoo.com Please email me with any questions or specific events. More