INFINITI of Tampa

I started my search online and received a quick response from Anton. I loved that once I arrived they got the exact car that I inquired about and didn't try to sell me a car with anymore or any less options from Anton. I loved that once I arrived they got the exact car that I inquired about and didn't try to sell me a car with anymore or any less options than I requested. I did NOT find the same service at other dealerships. As soon as we arrived two other dealerships only had decked out $20,000+ more expensive models than the info I received online. Of course I want the top of the line if you show it to me however it doesn't mean I can afford the car. Anton / Ted listened to what our needs were and put us in the perfect car which I appreciated more than anything. We were also given a complete tour of service and where to enter for what type of service we needed. We received a tour of all the gadgets, and buttons in the car after our brand new car was completely detailed and hand waxed. I left feeling good about the purchase. I had a question after the sale in which I received the same prompt service even though the sale was complete. The lady at the front desk was always checking on us and offering us drinks. Custom service is clearly a priority at this dealership and it shows. The sales manager was easy to work with as well as finance. We didn't run into any problems or personality conflicts along the way and I would do biz with any of them again. A+ from this lady! Thank you Infiniti!!! More

Very nice and helpful! I will be recommending friends and family to go there. Everyone there was nice and smiling and asking us if we needed anything to drink. family to go there. Everyone there was nice and smiling and asking us if we needed anything to drink. More

I inquired on line about the G37 convertible. Angelo Panico reached out to me with lightening speed. I described what I wanted and he promptly quoted a reasonable price for the car. I was incredibly bus Panico reached out to me with lightening speed. I described what I wanted and he promptly quoted a reasonable price for the car. I was incredibly busy at work and was hang trouble slating time to come in. He gently reached out to me a couple of times without becoming intrusive or obnoxious , which is a very challenging process to manage. When I was able to schedule a time, he was incredibly accommodating and was ready and waiting when I got there. He was courteous, as was the entire staff. They all wanted to make sure I was comfortable and taken care of. Angelo was very thorough walking me through the car's features. I had a trade and he arranged for a prompt and fair appraisal for my trade and did not attempt to play with the numbers and move the value of the trade somewhere else. He was patient and thorough. The finance representative was also extremely courteous, honest and thorough. I am 51 years old and have purchased a lot of cars, including one from this dealership. With courtesy, patience and integrity, they made a process that most people dread a pleasant experience. Angelo followed up with me within one business day to schedule my tinting. I purchased the maintenance package and Angelo made sure I scheduled my first oil change before I left. I experienced excellent service with my first car purchase here. Fortunately, my experience was limited to routine maintenance as Infiniti makes an excellent car. I highly recommend this brand and this dealership with no reservations. More

Purchased a JX35 on Saturday from Rich and had a great experience. We want to thank Robert and Rich for all their help. I know I am going to love my new car! Thanks again! experience. We want to thank Robert and Rich for all their help. I know I am going to love my new car! Thanks again! More

John and his team took very good care of me. They also did a great job after the sale of familiarizing me with car and all that Infinit can do to support me. did a great job after the sale of familiarizing me with car and all that Infinit can do to support me. More

Everyone was terrific, friendly and SMART! This wasn't your typical car dealer experience and we have had many cars. There wasn't one bad thing to say about the experience. wasn't your typical car dealer experience and we have had many cars. There wasn't one bad thing to say about the experience. More

Awesome experience! Great to work with. This is our first Infinity purchase and didn't know what to expect. Customer Service was nothing but top notch. Infinity purchase and didn't know what to expect. Customer Service was nothing but top notch. More

From the time we stepped on the lot until we drove away with our new car the next day, my wife and I were treated as if we were the only folks in the showroom. Rich was a real pleasure to work with--no pr with our new car the next day, my wife and I were treated as if we were the only folks in the showroom. Rich was a real pleasure to work with--no pressure--just informative and a great sense of humor. Zack, a true professional. And the finance gent was meticulous. At the age of 62, I have purchased many vehicles over the years--this was, by far, the most pleasant and "fun" experience I have ever had. Consider us part of this dealership's family. More

Our experience w/Infiniti was surprisingly easy & pleasant....unlike most of our past experiences w/new car purchases. Everyone was so pleasant & helpful from both salesmen Abe & Ken, to the sales pleasant....unlike most of our past experiences w/new car purchases. Everyone was so pleasant & helpful from both salesmen Abe & Ken, to the sales manager, Zack Powell.....they helped make my 'dream car' come true! It's too bad other dealerships can't learn Infiniti of Tampa's secret, instead of making the customer feel like they've been beaten up & dragged around! We highly recommend this dealership - especially Abe, Ken & Zack...thanks alot guys!! More

I have been coming to Infiniti of Tampa service department for the last four years and have had three very bad experiences with their front desk costumer service. Over a period of the last 5 months department for the last four years and have had three very bad experiences with their front desk costumer service. Over a period of the last 5 months I have called to either make appointments or ask questions about the services that I have had done. Brandon who answers the phone at the front desk of the service department has REPEATEDLY hung up on me and not done anything to help make an appointment rather than say, "we're over booked" and "were full". I know that Infiniti prides themselves on their outstanding customer service but this is unacceptable. Being hung up on several times over the last couple months when I've tried to make appointments has really gotten old. The other women who works at the front desk is incredibly friendly but when I call shes rarely there. I'm sorry to rant but the rudeness that Brandon has absolutely amazes me because it hasn't been only one time but on several occasions. More