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INFINITI of Tampa

Tampa, FL

4.5
607 Reviews

4600 N Dale Mabry Hwy

Tampa, FL

33614

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Showing 607 reviews

January 09, 2013

Great experience! Worked with Ken Emund who was friendly, knowledgeable and fair. We were undecided on model when we arrived, drove several and finally settled on our Q. Ken never pressured or rushed us, a More

by NewQ2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Emond
January 08, 2013

Very responsive to our Internet sales inquiry and very clear, competitive pricing on a new JX35. When we went to pick up the vehicle, the Infiniti of Tampa team was very friendly and thorough in helping u More

by Mcclish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 31, 2012

The fact that the second time I drove my brand new JX35 the drivers side windshield wiper did not work and we had to drive on a dark night in heavy rain w/o a wiper greatly impaired vision. Believe qualit More

by Grtgrk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anton Boodan
Dec 31, 2012 -

INFINITI of Tampa responded

We understand your issue has been taken care of and would like to apologize again for the faulty equipment. Unfortunately, when the vehicle was inspected the wipers worked and it seemed to be a manufacture issue that came to surface early on with your JX. From time to time there are things that arise that are not perfect with a vehicle and we will continue to look for these issues during our pre-delivery inspection and correct any issues that may be present. Here at Infiniti of Tampa we strive to give every customer the exceptional experience with every aspect of their purchase and we deeply regret not catching that particular issue with the wipers before you took delivery! We look forward to your future visits and if any other issues arise please do not hesitate to contact the General Manager, Robert Johnson.

December 21, 2012

I had a fantastic experience at Infiniti of Tampa from Jessica getting me to the price that I wanted to having a great experience with the service department in preparation for delivery. I have purchased More

by Clint Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess in service is incredible....Jamaal is also very professional and a great guy.
December 09, 2012

My husband and I appreciated the feeling of professionalism and attention given to us during the visit. The sales person who attended us was compliant and well prepared in answering questions. More

by anna sandoval
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Gupta, Abe Gupta
December 07, 2012

John Mc Vay was a man of his word. You can't find that at any car dealership. He took his time with my husband, my daughter(7) and with me. I have never had a more professional yet warm hearted experience at More

by Lmnmma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mc Vay
December 04, 2012

My ratings are based on the very satisfactory attention that I received from the moment I walked in the showroom until I left with the purchase of a vehicle. Jessica, the saleswoman that catered for me, wa More

by volise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 03, 2012

Bought a used Mercedes there... car wasn't even detailed when we got there... it was in the late afternoon.... The transaction itself took forever, even though everything was settled before we even got th More

by andalusian
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Robert Ahrens
December 02, 2012

Warren Sterling was friendly, patient and thorough. We felt that we were given a fair deal by the dealership with no run-around. We were very happy with the post-decision support, too, by the Business Ma More

by kelhawkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Sterling, Danny Rivera
November 27, 2012

We enjoyed working with sales person Aaron and finance We enjoyed working with sales person Aaron and finance manager sanders. They both were very friendly, professional, and answered all of our questio More

by Jimjohn6770
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Scheible
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