INFINITI of Tampa

Great Customer Services by Brian Ellis I will like to express my satisfaction when I took my car in for regular maintenance yesterday. I had the pleasure to work with Brian Ellis the servic I will like to express my satisfaction when I took my car in for regular maintenance yesterday. I had the pleasure to work with Brian Ellis the service advisor at Infiniti of Tampa. Brian was always cordial and willing to help me. Brian is an adept communicator and is one of the best advisors I have had the pleasure of working with. Brian understands how to listen to customers and extract those details which make a big difference. The overall atmosphere at the dealership was very professional, clean, very enthusiastic, energetic and displays positive behavior. I was extremely pleased with the overall service I received and I highly recommend Infiniti of Tampa to anyone looking for a pleasant experience when servicing your vehicle. Thanks, Jose T. More

FADI in the service departement is "The TRUTH" Most dealships have a disgusting reputation and the industry as a whole has a bad name. It is people like Fadi that can actually revive the industry a Most dealships have a disgusting reputation and the industry as a whole has a bad name. It is people like Fadi that can actually revive the industry and hopefully regain its level of respect that it deserves. I have never been dealt with the utmost sincerity and integrity that Fadi has offered me. He truly is one of a kind. Many dealerships could learn a thing or two from lower level management in order to increase revenue, sales, retention ratios etc.... by simply trying to understand what truly ticks customers and how to have them engaged fully. I thank Infiniti of Tampa for allowing me the experience of a lifetime of actually feeling appreciated as a customer and catered to. Whatever you guys have trained Fadi you have done a magnificent job and he has pleased me and many many others. Thank you Infiniti of Tampa. More

Eddie Diaz is the best service advisor that I have ever had. I took my 2014 Q50 Sport Hybrid in for its first service. Eddie Diaz has been my service advisor for my last three vehicles. I can call Eddie and ask I took my 2014 Q50 Sport Hybrid in for its first service. Eddie Diaz has been my service advisor for my last three vehicles. I can call Eddie and ask for help getting my car in for service or repair and I have NEVER had an issue. All repairs and service that I have had were all done right the first time. Eddie is the BEST service advisor that I have ever had! I recommend Eddie Diaz to anyone who wants great service for their vehicle. Donnie McGovern More

Recommend Ask for Paul in the service department. He will always go the extra mile to make sure you are fully satisfied. He remembers his clients by name, alway Ask for Paul in the service department. He will always go the extra mile to make sure you are fully satisfied. He remembers his clients by name, always makes sure to give me new windshield wipers, and is super friendly. I didn't not purchase my Infiniti here, but I'll always come for service. More

Very satisfied with the Service Department I called the service department at 9:30 on a Monday morning and was able to get an appointment for my FX37 for 2:00 that afternoon for regular schedu I called the service department at 9:30 on a Monday morning and was able to get an appointment for my FX37 for 2:00 that afternoon for regular scheduled maintenance. I arrived at 1:45 and was greeted by Kevin, who got my car into service immediately. Infiniti of Tampa has an extremely nice and clean waiting area for service customers. I took advantage of their free snack bar. The young man running the snack bar was extremely polite and very helpful. He also indicated that he was part of program for helping Autistic adults. I am glad to see that this dealership is sincere about giving back to the community. Kevin came in twice to give me updates on the car and to see if I needed anything while I waited. When it came time to checkout, he had all of the paperwork completed and explained what they had done. He made a couple of recommendations for future repairs, but did not pressure me to get them done immediately. I signed the paperwork, paid and was out the door ver quickly. I would recommend Infiniti of Tampa to anyone who owns and Infiniti. i More

Buying a Q70 remotely from Infinity of Tampa I worked remotely with Rich Dubin who was recommended to me by a business associate. Rich was responsive, very thorough and accommodating in working w I worked remotely with Rich Dubin who was recommended to me by a business associate. Rich was responsive, very thorough and accommodating in working with me to make sure that I selected the car that I was looking for and obtaining for me the best deal available without numerous back and forth time consuming communications. Once we agreed on terms for a new Q70, Rich met me at the airport, drove me to Infinity of Tampa and I was driving away in my new car within 90 minutes. This buying experience was the most professional and efficient that I have participated in and I would not hesitate to do the same again in purchasing my next Infinity. Thanks Rich! More

So far so good I worked with Anton and Jeremie to locate a late model FX or QX70 with very specific options and color. Perhaps I got lucky but within a day they loca I worked with Anton and Jeremie to locate a late model FX or QX70 with very specific options and color. Perhaps I got lucky but within a day they located a vehicle began the certification process. My wife and I were treated in a highly professional manor by what I concider to be a truly knowledgable team. I haven't taken possession yet as they are adding a few dealer options and detailing. If my experience moving forward with this dealership continues at this level of professionalism I will be very pleased. More

Great experience! I had a great experience with Courtesy Infiniti & with Rich Dubin. I left with a new car that I wasn't planning on purchasing that day, but the deal t I had a great experience with Courtesy Infiniti & with Rich Dubin. I left with a new car that I wasn't planning on purchasing that day, but the deal that Rich helped me with was just too good to pass up! I love my new Infiniti & the whole purchasing experience was so less stressful & satisfying than any other car purchase I have made (& I have made several). I didn't feel haggled with or tricked into anything I didn't want. I left feeling that I paid a fair price & got a great deal on a great car. Thank you Rich! More