INFINITI of Tampa
Tampa, FL
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The best vehicle purchase/lease expense in 30 years! My wife and I came into the Infiniti dealership in Tampa just 15 minutes before closing. Kevin met us at the door and stayed with us until we closed t My wife and I came into the Infiniti dealership in Tampa just 15 minutes before closing. Kevin met us at the door and stayed with us until we closed the deal. I have been purchasing/leasing car for over 30 years. The experience with Kevin was, by far, the best experience I have ever had. To put it in perspective, car purchasing is one of my very least favorite things to do. I have had absolutely horrible experiences over the years, with dishonest, lying and manipulative salesman that have zero integrity. Unfortunately car salesmen, in general, have earned their less than satisfactory reputations. Kevin is an extreme exception. He walked us to several QX80’s. We could not devide between two colors, but definitely wanted the 22” wheels. Kevin offered to find a vehicle with those wheels, in one of the colors we liked. He had 10+ vehicles in the lot, yet did not try to push us into any of them. He found for us exactly what we wanted. Kevin had a very in depth knowledge of the QX80. He has obviously spent many hours learning and understanding the details of this highly technical vehicle. I felt like I was learning from an expert trainer, not a car sales man. And we had not yet made a deal. Not once during the deal, did we feel even the slightest amount of pressure or manipulation attempts, (which is very common in my experience). Although we did not fully agree on the price of the QX80, nor the value of my trade, the negotiation was comfortable and fair. We both moved enough to make a reasonable deal. Once we made the deal, Kevin got our new vehicle ready for us while George handled the paperwork. George is a young and very knowledgeable professional. He was friendly and easy to talk too. All the paperwork was ready to sign and in order so that the process would go quickly. It took about 20 minutes. Which is exceptional. By the time we finished signing, Kevin had our car detailed and ready to go. This is at 10:30 pm. They closed at 8:00, yet still had personnel on site to prep our new car. I did not expect this at all. We saw the manager twice, just briefly. I do not remember his name, which is not a bad thing. It is because Kevin and George handled their business. so there was little need for a managers involvement with us. I will say that the manager was welcoming, genuine and made us feel comfortable. When we got in our new car, we were ready to drive off. Kevin got in the car and spent another 20+ minutes going over the details of the InTouch process. He connect both my wife’s and my phones. We now have a very good, general understanding of how to use most features in the highly technical vehicle. Kevin welcomed is to the Infiniti family. This could be a very cliche comment. However, he meant it. He offered to review anything we needed at any time. Kevin is a first class, car sales professional. He genuinely cares about his customers and wants them to be happy. Infiniti of Tampa should be very proud to employ people like Kevin and George. We will definitely come back to Tampa Infiniti and we’ll share our experience with friends and family. My hope is that Kevin and George both receive some sort of significant recognition as a result of this review. I have always been a very bitter customer when it comes to vehicle purchases, due to so many years of repeated bad expedited. So this feed back does not come easy. In this case, it was absolutely earned. Thank you Kevin and George. More
Great Car Buying Experience Anton worked very hard to get in the car that I wanted for the price I wanted. He got me great value for my trade in and kept me under my budget. Will Anton worked very hard to get in the car that I wanted for the price I wanted. He got me great value for my trade in and kept me under my budget. Will definitely be back when my lease ends to get another Infiniti. More
Great Experience Anton Boodan was a true Pro! He answered all my questions and treated me great! Easy to work with! just a great experience from start to finish! I wil Anton Boodan was a true Pro! He answered all my questions and treated me great! Easy to work with! just a great experience from start to finish! I will Refer everyone to Anton. My finance Manager George was also a pleasure to work with. Great teamwork! More
Great Experience Had to trade in my lease wasn’t sure what I wanted. Anton did a great job of helping understand my options. His sales manager John Mcvay came by and Had to trade in my lease wasn’t sure what I wanted. Anton did a great job of helping understand my options. His sales manager John Mcvay came by and helped put together a new lease! It was not that typical pushy car salesman experience people talk about. This was easy and made me feel extremely comfortable. If I was Infiniti I would consider giving both those guys a raise!!! More
Great Experience Based on our past experiences in dealing with car salesmen in other dealerships, my wife and I were very hesitant and put off buying a car for months. Based on our past experiences in dealing with car salesmen in other dealerships, my wife and I were very hesitant and put off buying a car for months. We eventually made it into Infiniti if Tampa and landed in the gentle hands of salesman, Abe Gupta. Abe was easy going and very accommodating. He didn’t push anything on us and went above and beyond in customer service. His manager, John McVay, was just as accommodating. He said he didn’t want to just sell us a car but wanted to create a lasting friendship so we would return in the future. Well, we were so impressed with the overall professionalism of both men, we bought two cars. A+++!! More
Anthony's the best! Anthony gave me an a amazing deal on my Q50, and he was a pleasure to work with! I highly recommend him and I plan on sending my family and friends as Anthony gave me an a amazing deal on my Q50, and he was a pleasure to work with! I highly recommend him and I plan on sending my family and friends as well. More
My brand new car! The staff at Infiniti of Tampa were a huge help getting me into a brand new 2018 Q50 with only 5 miles on it!!! Javier is theeee best Sales Associate The staff at Infiniti of Tampa were a huge help getting me into a brand new 2018 Q50 with only 5 miles on it!!! Javier is theeee best Sales Associate to work with. He has assisted all of my car needs with Infiniti! Ask for him to help you with your next car purchase. :) More
Awesome The team at Infiniti of Tampa is great. It is a pleasure to service there. They take care of you appointment or not. Would recommend them to anyone. The team at Infiniti of Tampa is great. It is a pleasure to service there. They take care of you appointment or not. Would recommend them to anyone. More
2 weeks to deliver 1 item Our vehicle was leased on January 27, 2018. It is equipped with the theater package but was not delivered with the headphones and remote control. E Our vehicle was leased on January 27, 2018. It is equipped with the theater package but was not delivered with the headphones and remote control. Ebony Brown, the sales person indicated that because of the time of day (we were the last customers to leave on a Saturday night) and the fact that the dealer stores these items in the parts department (closed at that time) due to theft; the headphones and remote control would be available the following week. We acknowledged, she offered to mail them on Monday (Jan. 29th) and we accepted. Normally it takes a parcel 2 days to arrive from point to point within Tampa Bay. However, when we followed up on Thursday (Feb. 1st), the sales person responded that the items had not been mailed on Monday (as she told us) but rather on Wednesday (Jan. 31st.). So, we waited. On Feb. 5th we contacted the sales person who now told us that when she (allegedly) talked to the parts department on Monday (Jan. 29th) their system was down and that the parts person failed to place the order when the system came back online, and that the order would be placed on Feb. 5th and that she'd provide a tracking number when available. Today (Feb. 5th), we got fed up with all the stories and escalated the issue to Jay Friedman, the sales manager. First thing he says is that he was surprised to hear that the car was missing these items. This in obvious contradiction to what the sales person said (theft prevention) the reason was. The sales manager offered a reasonable solution and (once again) we accepted. Why did we have to escalate the matter to the sales manager when this should have been done by the sales person, especially after the issue hadn't been solved in over a week? Today is Feb. 8th and we have not received the items yet. What's next, contacting Paul Snedic, the General Manager, to get these items delivered? This whole ridiculous almost 2 weeks account for a pair of headphones and a remote control. Is all the conflictive information and mishandling provided to us worth to Infiniti losing a customer over a pair of headphones and a remote control? To me it is. It's not the items but the lack of professionalism exhibited and an obvious misunderstanding of the word "fulfillment" that will influence our future relationship with Infiniti. More
Sebastian Manzano was a pleasure to deal with. Thanks Again! I have to say this was one of the best experiences I have had at a dealership. My wife and I felt extremely comfortable in making this purchase. Sebas I have to say this was one of the best experiences I have had at a dealership. My wife and I felt extremely comfortable in making this purchase. Sebastian, was great. He wasn't pushy and gave us time to decide if we wanted the car or not. George Carrion made purchase process quick and painless. We couldn't have asked for a better experience. If you are in the marker for a new car I highly recommend INFINITI of Tampa! More
