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INFINITI of Tampa

Tampa, FL

Overview
Reviews
Vehicles
4.5
607 Reviews
Call Dealership (813) 235-0317
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4600 N Dale Mabry Hwy

Tampa, FL

33614

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Showing 607 reviews

December 11, 2024

Every time I need service on my QX 30, I make an appt. With Brent Tatum and he takes care of everything for me. He is so thorough and very professional- it is a pleasure and I really appreciate it More

by Wmekol44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Tatum
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December 10, 2024

Brent is a great service manager. He communicates throughout the process and is a pleasure to work with on our QX80. More

by lee.breard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
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December 08, 2024

All staff very nice, helpful, and accommodating especially my sales rep. Good inventory. I would recommend this dealership. More

by jstout2507
Recommend Dealer
Yes
Employees Worked With
Fernando Hackenhaar (sales 5 star)
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December 07, 2024

Excellent customer service! !! I will definitely go back and get additional work done on my car. More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent in service dept
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December 07, 2024

Chris Cooprider and Andres in finance were a pleasure to work with. Both were Professional courteous and straightforward. Great continued follow up from Chris after my purchase to assure we’re happy. High More

by SJTeam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres, Chris Cooprider
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December 06, 2024

called the service department to get a quote on a repair for my 13 g37 ( TCM). 1- I was told it will be $3500, after towing my car there, they told me it will be $3900 plus tax. I did not appreciate that t More

by samtad221
Recommend Dealer
No
Employees Worked With
Eddie
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Dec 12, 2024 -

INFINITI of Tampa responded

Thank you for leaving your review with us. We apologize for your negative experience. We strive to be transparent with our quotes and provide quality service. We understand your frustration by any miscommunication. We would like to answer any questions you have about pricing. Please contact me at your convenience. Alex Glickman, General Manager, 813-694-1579

December 04, 2024

Their service department was honest. My service advisor, Jess, was honest and professional. They could have ripped me off big time. More

by mrt1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess Rimas
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December 04, 2024

Great service with rockstar staff. Diego and Jose were the best team I have ever dealt with at a dealer. Their commitment to excellent service and providing value to their customers is More

by enperez262
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego, José Perez
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December 03, 2024

Excellent customer service! They always communicate on the progress of the service going on, and never try to push unnecessary upgrades. More

by Allie213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Suarez
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December 03, 2024

Austin was a great help during service. Thank you team for your care of my car More

by sexysilverbullet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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