INFINITI of Tampa

Kevin Mitchell was outstanding in ensuring that I was completely satisfied with my purchase. He was never pushy and although I did not get the price I wanted, he made sure to take in ensuring that I was completely satisfied with my purchase. He was never pushy and although I did not get the price I wanted, he made sure to take care of all the little things needed to close the deal. More

Great customer service! I came in for headlight upgrade (to LED) and oil change. The service adviser was knowledgeable, courteous, and went over and beyond to get my car take I came in for headlight upgrade (to LED) and oil change. The service adviser was knowledgeable, courteous, and went over and beyond to get my car taken care of. I will definitely be back! More

Best Car Buying Experience I’ve Ever Had I can honestly say this was the best car buying experience that I have ever had. Everyone at the dealership made the experience stress free. I got exa I can honestly say this was the best car buying experience that I have ever had. Everyone at the dealership made the experience stress free. I got exactly what I was looking for in every aspect of my new vehicle and I couldn’t have done it without Kevin Mitchell and Pedro Arismendi. I can’t thank those guys enough for getting me into my new truck. I’m looking forward to working with Kevin in the future and recommending him to anyone I know who is in the market for a new or used vehicle. More

Used car purchase. The best car buying experience. and our sales man Nick was very professional. and he got us the price that we needed to be. I will definitely recommen The best car buying experience. and our sales man Nick was very professional. and he got us the price that we needed to be. I will definitely recommend him to all my friends and family. and I will also buy again in the future. to me it was a 5 star experience. More

Outstanding Service Yesterday, I purchased my first car from this dealership and it was overall a great experience. Kevin M was very patient and gave me all the options I Yesterday, I purchased my first car from this dealership and it was overall a great experience. Kevin M was very patient and gave me all the options I had. As a first time buyer this was very nerve wracking, but Infiniti Tampa made it a smooth, understanding process. More

Great service. Bought a 2019 Infiniti QX80 with Sebastian’s assiatcne. Had a great experience with him and was impressed with his prompt response to any Inquiries. Bought a 2019 Infiniti QX80 with Sebastian’s assiatcne. Had a great experience with him and was impressed with his prompt response to any Inquiries. Sebastian was professional and easy to work with. I highly recommend him. More

Terrible customer service from "Manager" Complete waste of time, Manager John Mcvay was rude, arrogant, nasty and condescending. Complete xxxxxx who gives "used car salesmen" the reputation t Complete waste of time, Manager John Mcvay was rude, arrogant, nasty and condescending. Complete xxxxxx who gives "used car salesmen" the reputation they have. I Would NEVER deal with this dealship again. More

Great purchase Kevin was very helpful and kind. I feel very good about my purchase and the price. I plan to return to “upgrade” in the future. Kevin was very helpful and kind. I feel very good about my purchase and the price. I plan to return to “upgrade” in the future. More

Phenomenal salesman I had a bad experience at Infiniti a couple of years ago. I had decided that I would never step in that dealership. However, i went back and met Kevi I had a bad experience at Infiniti a couple of years ago. I had decided that I would never step in that dealership. However, i went back and met Kevin his customer service is outstanding. He was very courteous and professional. Thank you Kevin for a great purchase experience. More

Stay away from used/get a second opinion on service rec I bought a “certified clean car fax “ used G37 later found it had been in accident. Carfax says they don’t report all accidents and dealership should I bought a “certified clean car fax “ used G37 later found it had been in accident. Carfax says they don’t report all accidents and dealership should have caught at inspection. Last time I was in for service another man in waiting room had same issue. Clean Carfax but had issues from accident. Car is rusting around door front and back and they won’t cover have had car 3 years. They said since I had an accident in the back it’s not covered even though their body shop did the work. Service can’t be trusted they tried to charge me 1,000.00 for leaking valve cover gasket that wasn’t leaking. Once they realized I had a warranty it wasn’t leaking anymore but might leak? Shady I also got a second opinion and it was not leaking. I complained to James the service manager and he covered it but they still charged me 50.00 deductible to cover something that wasn’t even broken yet. But not worth he argument over 50.00. I might go here for an oil change until I get rid of this car, but get a second opinion on all other repairs. Go somewhere else! I think I’m done w Infiniti although I love the QX60 May have to change to another make. More