INFINITI of Tampa

Disappointed When your dealing with customers you should smile, be polite, and do your best to accommodate your customers. If you can’t do these things, then you When your dealing with customers you should smile, be polite, and do your best to accommodate your customers. If you can’t do these things, then you shouldn’t be dealing with customers. Very disappointed the way I was treated and I will never go back to this dealership. My service representative should look for a new profession. More

Used infiniti qx50 Excellent service provided by Diedrick & Coop. Will refer them to others. Diedrick is great in explaining the details of the car. Coop worked delig Excellent service provided by Diedrick & Coop. Will refer them to others. Diedrick is great in explaining the details of the car. Coop worked deligently in securing the best loan. More

Best car buying experience ever. Love my salesman! Love love my Q50 sport. Will be back again. I have been to this dealership there time for other cars but this was the best Love my salesman! Love love my Q50 sport. Will be back again. I have been to this dealership there time for other cars but this was the best More

The best vehicle purchase/lease expense in 30 years! My wife and I came into the Infiniti dealership in Tampa just 15 minutes before closing. Kevin met us at the door and stayed with us until we closed t My wife and I came into the Infiniti dealership in Tampa just 15 minutes before closing. Kevin met us at the door and stayed with us until we closed the deal. I have been purchasing/leasing car for over 30 years. The experience with Kevin was, by far, the best experience I have ever had. To put it in perspective, car purchasing is one of my very least favorite things to do. I have had absolutely horrible experiences over the years, with dishonest, lying and manipulative salesman that have zero integrity. Unfortunately car salesmen, in general, have earned their less than satisfactory reputations. Kevin is an extreme exception. He walked us to several QX80’s. We could not devide between two colors, but definitely wanted the 22” wheels. Kevin offered to find a vehicle with those wheels, in one of the colors we liked. He had 10+ vehicles in the lot, yet did not try to push us into any of them. He found for us exactly what we wanted. Kevin had a very in depth knowledge of the QX80. He has obviously spent many hours learning and understanding the details of this highly technical vehicle. I felt like I was learning from an expert trainer, not a car sales man. And we had not yet made a deal. Not once during the deal, did we feel even the slightest amount of pressure or manipulation attempts, (which is very common in my experience). Although we did not fully agree on the price of the QX80, nor the value of my trade, the negotiation was comfortable and fair. We both moved enough to make a reasonable deal. Once we made the deal, Kevin got our new vehicle ready for us while George handled the paperwork. George is a young and very knowledgeable professional. He was friendly and easy to talk too. All the paperwork was ready to sign and in order so that the process would go quickly. It took about 20 minutes. Which is exceptional. By the time we finished signing, Kevin had our car detailed and ready to go. This is at 10:30 pm. They closed at 8:00, yet still had personnel on site to prep our new car. I did not expect this at all. We saw the manager twice, just briefly. I do not remember his name, which is not a bad thing. It is because Kevin and George handled their business. so there was little need for a managers involvement with us. I will say that the manager was welcoming, genuine and made us feel comfortable. When we got in our new car, we were ready to drive off. Kevin got in the car and spent another 20+ minutes going over the details of the InTouch process. He connect both my wife’s and my phones. We now have a very good, general understanding of how to use most features in the highly technical vehicle. Kevin welcomed is to the Infiniti family. This could be a very cliche comment. However, he meant it. He offered to review anything we needed at any time. Kevin is a first class, car sales professional. He genuinely cares about his customers and wants them to be happy. Infiniti of Tampa should be very proud to employ people like Kevin and George. We will definitely come back to Tampa Infiniti and we’ll share our experience with friends and family. My hope is that Kevin and George both receive some sort of significant recognition as a result of this review. I have always been a very bitter customer when it comes to vehicle purchases, due to so many years of repeated bad expedited. So this feed back does not come easy. In this case, it was absolutely earned. Thank you Kevin and George. More

Great Car Buying Experience Anton worked very hard to get in the car that I wanted for the price I wanted. He got me great value for my trade in and kept me under my budget. Will Anton worked very hard to get in the car that I wanted for the price I wanted. He got me great value for my trade in and kept me under my budget. Will definitely be back when my lease ends to get another Infiniti. More

Great Experience Anton Boodan was a true Pro! He answered all my questions and treated me great! Easy to work with! just a great experience from start to finish! I wil Anton Boodan was a true Pro! He answered all my questions and treated me great! Easy to work with! just a great experience from start to finish! I will Refer everyone to Anton. My finance Manager George was also a pleasure to work with. Great teamwork! More

Great Experience Had to trade in my lease wasn’t sure what I wanted. Anton did a great job of helping understand my options. His sales manager John Mcvay came by and Had to trade in my lease wasn’t sure what I wanted. Anton did a great job of helping understand my options. His sales manager John Mcvay came by and helped put together a new lease! It was not that typical pushy car salesman experience people talk about. This was easy and made me feel extremely comfortable. If I was Infiniti I would consider giving both those guys a raise!!! More