INFINITI of Tampa
Tampa, FL
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It was a good experience without pressure It was an excellent experience and the salesman Nick was just wonderful I would definitely recommend this dealership to all my friends and family the It was an excellent experience and the salesman Nick was just wonderful I would definitely recommend this dealership to all my friends and family the beauty part about it there was no pressure More
Overall pleasant buying experience. Good customer service. Clean dealership with a nice cafe. Salesman are friendly and informative. Management handled our trades fairly. Good product Finance manag Clean dealership with a nice cafe. Salesman are friendly and informative. Management handled our trades fairly. Good product Finance manager is fantastic. We will return. More
Very professional, great service Nick was great, he went above and beyond to earn my business. Really good to see a team that works well together for a great customer service experien Nick was great, he went above and beyond to earn my business. Really good to see a team that works well together for a great customer service experience. If you go to this dealership definitely ask for Nick! More
Review para Nicolas Mi experiencia en el dealer infiniti fue muy especial gracias a sales consultant Nicolas ya que realizó un trabajo magnífico para lograr cumplir mis e Mi experiencia en el dealer infiniti fue muy especial gracias a sales consultant Nicolas ya que realizó un trabajo magnífico para lograr cumplir mis expectativa y realizó un trabajo 5 stars. "SI QUIERAS COMPRAR UN BUEN CARRO EN ESPAÑOL BUSCAR A NICOLÁS" More
Simply excellence Nick Parra assisted me in finding the perfect car that I didn’t even know existed. I could not be more satisfied. Hes a godsend. Nick Parra assisted me in finding the perfect car that I didn’t even know existed. I could not be more satisfied. Hes a godsend. More
Quick and easy Buying a car can be a nerve wracking experience. I was nervous going in because I don’t have great credit but Nick did a great job of educating me on Buying a car can be a nerve wracking experience. I was nervous going in because I don’t have great credit but Nick did a great job of educating me on my options and helping me find what made sense for me. It was a fast and easy low pressure experience. The exact opposite of what I was expecting when I went in. I’m very happy with my car and the service I received!! More
Wouldn't fix anything! We took our Infiniti in for service. The vehicle had 3 issues and none of the problems were corrected (can't be fixed or claimed could find nothing wr We took our Infiniti in for service. The vehicle had 3 issues and none of the problems were corrected (can't be fixed or claimed could find nothing wrong). We have an extended warranty and it appears that this dealer doesn't wish to work with the warranty company, Very sad...will be forced to take this vehicle to Nissan for repair. The only positive was the tire work which was done properly but was very expensive. More
Clean, professional and deliver what you need I went to the dealership with a specific car in mind. I was listened to and they followed up with me as soon as the car I was looking for arrived at t I went to the dealership with a specific car in mind. I was listened to and they followed up with me as soon as the car I was looking for arrived at the dealership. I was able to purchase that car the same day it arrived. Everyone was professional and made the transaction fast and smooth. More
Liars and cheats!! Lawsuit?!?!? Me and my grandfather bought my PRE-CERTIFIED PRE-OWNED Q50 in December. My Grandfather asked George if it had a recall on it. He said "No Way, we wou Me and my grandfather bought my PRE-CERTIFIED PRE-OWNED Q50 in December. My Grandfather asked George if it had a recall on it. He said "No Way, we wouldn't shake a car with a recall!!" We leave the dealership at 9:30 PM and I get 3 miles down the road and the oil maintenance light comes on.(#1 in PCI check list that didnt get done.) #2 Get home and THERE I see a RECALL!!!! THAT MY CAR NEEDED. LIE!! #3 the next day my AC sounds horrible!!! #4 I was told by service guy that my NAV was updated to the new one. I couldn't connect to INTOUCH on Sunday. So Monday I take it in. Service guy is in shock, looks embarrassed tells me that they changed the oil and did recall. Well get home and look at ticket. No they just reset the light. #5 on Tuesday go to visit My Mom in Bama and on the way home it rained. Couldn't see had to buy wipers!! Of course this was on the list. I was so upset I called Infiniti SE Reginal Manager Gill, he talked to Tampa GM and told me well he said the 167 point inspection was done. Um ok Rocket Scientist, Did they just pick which ones the want to do? RECALLS, WHIPERS, OIL CHANGE, AC is all on the list.(which is online) so Gill says "Well I can give you a year free maintenance." Ummmm that comes with the PRECERTIFIED PRE OWNED!!! So my car #6 has been to Another infinity dealership 5 times the longest for 7 days for NAV of course that's another lie!! GET THIS YOU READY? THIS WEEK THE CAR HAS BEEN ACTING LIKE ITS FALLING ON ITS FACE!!! LIKE YOU TAKE YOUR FOOT OFF THE GAS!!!!!! THIS IS #7 & #8. READY FOR TGE BIG ONE?!?! I SMELL SMOKE TODAY!!! ITS COMING FROM CONSOLE AND SMOKE IS COMING OUT OF USB PORT HOLES!!!! NOW THEY HAVE WHITE MARKS ALL OVER IT AND MY CAR SMELLS!!! THE STATE TOLD ME TO LET THEM KNOW IF I HAD ONE MORE PROBLEM OUT OF MY CAR. SO THEY WILL GET A CALL AND GILL, HIS BOSS AND WHOEVER ELSE NEEDS ONE WILL GET A CHANCE TO MAKE THIS RIGHT BUT IF TAMPA AND INFINITI WONT MY LAWYER IS WAITING ON STANDBY!!!! I WANT ANOTHER CAR IM DONE!!! IF YOU MAKE A MISTAKE, FIX IT! IF YOU DON'T YOU ARE JUST A COWARD!!! THIS DEALERSHIP WILL NOT STAND BY THEIR WORD OR WARRANTY. TELL YOU ANYTHING TO MAKE A SALE!!! IF YOU WANT AN INFINITI THERE ARE OTHER DEALERS!!! I WILL UPDATE THIS POST AS SOON AS I HAVE MORE ANSWERS!!!! More
Anton is the Best Great experience! This was by far best experience Ive ever had with purchasing a vehicle! Anton is highly recommended! I love my new car, Thank you! Great experience! This was by far best experience Ive ever had with purchasing a vehicle! Anton is highly recommended! I love my new car, Thank you! More