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INFINITI of Tampa

Tampa, FL

4.6
611 Reviews

4600 N Dale Mabry Hwy

Tampa, FL

33614

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Showing 611 reviews

September 24, 2021

Owned a lot of cars. This is my second Infiniti. Love the service experience. Can't wait to get the 2022 QX 60. More

by pandjcapitano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie in service is the best. , Anton Boodan, Pedro Arismendi, George Carrion
September 19, 2021

Erika took care of my case and was very courteous and professional. She kept me updated on the work needed and ensured a smooth process. More

by pablo.miranda21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika Denison
September 12, 2021

Eddie D. in service is always professional, courteous advice about scheduled services my QX50 needs. He gets my car in for service and out in a timely fashion. More

by Phil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Diaz, service dept.
August 25, 2021

Erika in service was the best super nice and professional ! More

by Ss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika, Fadi Alzeideh
July 20, 2021

I had the worst experience with this dealership. I had a great experience with the service department for the past 3 years. I can’t say the same for the sales department. My sales advisor was Max. He did a More

by wgarcia1982
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jake ( finance depart)
Jul 22, 2021 -

INFINITI of Tampa responded

William, Thank you for sharing your review with our team. I regret to hear that you had a negative experience with our sales team and I apologize for the inconvenience and frustration that you felt on our behalf. We actually do have a 100% completely online buying option with Clicklane. Clicklane make the car buying experience easy and convenient. I would like to speak with you further about this particular instance, however and will be contacting you. You can also contact me at your convenience. Alex Glickman, General Manager, 813-324-2866

July 04, 2021

Nice amenities. Clean and comfortable. Customer service lacking this time. More

by M B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Diaz
Jul 07, 2021 -

INFINITI of Tampa responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

May 14, 2021

Professional operation. Brought in my QX80 for service. Got in quickly and service was completed quickly and I was on my way. Would recommend this dealer. More

by robu03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Riley
May 15, 2021 -

INFINITI of Tampa responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

April 25, 2021

Salesperson was very friendly and knowledgeable. I would recommend him to family and friends. He answered all of my questions and explained everything related to my sale. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anton Boodan
Apr 26, 2021 -

INFINITI of Tampa responded

Thank you! We hope to be of service to you again!

March 28, 2021

Beware if you have warantee don’t allow them to charge you for work that is free beware scammers I don’t recommend steven is not nice More

by Mastrototaro6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven Riley
Mar 29, 2021 -

INFINITI of Tampa responded

Thank you for sharing your review with us. I apologize for the miscommunication that occurred with your warranty. I would be happy to answer any questions you may have, if you would please contact me at your convenience. Alex Glickman, General Manager, 813-324-2866

March 11, 2021

Excellent professional behavior very knowledgeable answered every question I had made us feel very comfortable. Even on follow up calls never hesitated to take time to answer questions or to show us w More

by Randy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cooprider
Mar 12, 2021 -

INFINITI of Tampa responded

Thanks for the great rating! We are always happy to help!

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