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INFINITI of Tampa

Tampa, FL

Overview
Reviews
Vehicles
4.6
611 Reviews
Call Dealership (813) 235-0317
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4600 N Dale Mabry Hwy

Tampa, FL

33614

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Showing 611 reviews

November 29, 2023

I have found some down to earth and approachable staff at this location over the last couple years. More

by Bue1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike English
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November 24, 2023

Terrible service in the “Service” department. These people care not for your time and will do anything possible to find a way to make you come out-of-pocket even if you’re insured and covered. More

by Olmstead.kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike English
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Nov 30, 2023 -

INFINITI of Tampa responded

Kevin, We appreciate you taking the time to share your concerns about your recent experience with our service department, and we sincerely apologize for any frustration and inconvenience you've encountered. Your feedback is essential, and we take it seriously as we strive to provide a positive customer experience. We would like to learn more about your situation and will be contacting you, but if you haven’t heard from us yet, please contact me at your convenience. Brett Starling, General Manager, 813-694-1579

November 19, 2023

Fantastic customer service. Friendly staff. Brent was very helpful and knowledgeable. Service was thorough and completed quickly. More

by Bogranclaudia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Tatum
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November 18, 2023

Dealer would not honor warranty . Vehicle was purchased with a certified Pre owned “ select “ warranty.. the vehicle needed work done and the dealership would not honor the warranty . More

by Tiara30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike English
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Nov 21, 2023 -

INFINITI of Tampa responded

Thank you for your review. We sincerely apologize for the inconvenience and frustration you've experienced regarding the warranty coverage at our dealership. It's disheartening to hear that there was a discrepancy in honoring the certified pre-owned "select" warranty. We would be happy to answer your questions about what is covered, and will be reaching out, but you can also contact me at your convenience. Brett Starling, General Manager, 813-694-1579

November 15, 2023

Great friendly fast service! The coffee is amazing and you have a nice clean guest room with TVs to enjoy. More

by ericwalls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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November 14, 2023

Dealership experience- excellent. Great People Great Service. Great communication - Great team work. Extremely knowledgeable. Overall GREAT Experience! More

by aking
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett, Chris Cooprider
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Nov 14, 2023 -

aking responded

This was my 3rd QX60 Infinity from Infiniti Of Tampa. I keep coming back because the whole buying experience is Professional and Classy. When everything is said and done I feel like a winner.

November 13, 2023

Great service. Good customer support low rates. Clean facilities. Nice virtual of my car and condition More

by Rdenis72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
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November 12, 2023

When I call to come in you can get an appointment right away or you can make it when you like and you choose your time and if not available they let you know right away More

by joycenatalie13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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November 12, 2023

All around great service and a pleasant experience. I would purchase another vehicle from them in the future. More

by Donato_joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez
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November 12, 2023

Service was outstanding for my parents when they brought their car in for an oil change! More

by katitram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bradley, Fadi Alzeideh, Mike English, Michael Bittner , Jess Rimas, Matt Chin, Misael (Mickey) Torres, Steven Riley
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