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INFINITI of Tampa

Tampa, FL

4.6
611 Reviews

4600 N Dale Mabry Hwy

Tampa, FL

33614

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Showing 611 reviews

July 20, 2024

Nothing but problems at this dealership. No way of contacting anyone and they don’t return calls. More

by Slwiebe2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian crespo
Jul 26, 2024 -

INFINITI of Tampa responded

Thank you for sharing your feedback with us. We sincerely apologize for the difficulties you've encountered in trying to contact us and for the lack of response to your calls. This is not the level of service we aim to provide, and we understand how frustrating it can be when you cannot reach anyone to address your concerns. We would be happy to answer any questions you may have. Please reach out to me at your convenience. Brett Starling, General Manager, 813-694-1579

June 18, 2024

Extremely nice dealership in all aspects of the operation! The facility is gorgeous and very accommodating as far as great coffee from their coffee/espresso bar and lots of other beverages to choos More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Lima
June 15, 2024

I had a great experience with the service advisor Jessie Alvarez. Courteous and kept me informed and accommodated me with a loaner as my car would be in the shop for several days. Moving forward I will serv More

by terowe2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Alvarez
June 14, 2024

Came in for oil change/check up, clean facility, good service and lots of snack 👍 More

by denisvasin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Tatum
June 12, 2024

I worked with Brent(advisor), very kind gentlemen. He stood through it all. Very informative and his communication was on point. I appreciate the work on my vehicle. The mechanic Andrew was awesome as More

by Dmendez13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
June 12, 2024

Professional, knowledgable, & customer oriented staff with a large variety of vehicles impressed me. Ultimately their willingness to negotiate a favorable deal to me sealed the relationship! More

by gmparfl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonatas Dornelles, Andres Amaya, & a Finance employee not listed
June 08, 2024

Always have a great experience with Eddie in service. He explains everything and provides options for my vehicle. More

by Punxsutawney's S80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie in Service
June 06, 2024

Eddie Diaz took care of a car that was towed in the night before and help me through the decision process over seversl contacts to get the problem fixed. More

by seyahnod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Diaz
June 06, 2024

Worst experience ever purchasing a car. They honestly should be closed down. Lied about the vehicle. More

by vickihofner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anton Boodan, Kevin Mitchell , Nicolas Parra, Diedrick Scheuermann, Chris Cooprider , George Carrion , Eric Merlano, Ricky Finnerty, Nehemias (Neemo) Macias
Jun 12, 2024 -

INFINITI of Tampa responded

Vicki, Thank you for taking the time to share your feedback. We sincerely apologize for the negative experience you had with our dealership. It is disappointing to hear that you felt the service you received was unsatisfactory. We strive to provide transparent and fair transactions, and it is clear we did not meet your expectations in this instance. We would like to speak with you. Please contact me at your convenience. Brett Starling, General Manager, 813-694-1579

Jun 13, 2024 -

INFINITI of Tampa responded

Vicki, Thank you for taking the time to share your feedback. We sincerely apologize for the negative experience you had with our dealership. It is disappointing to hear that you felt the service you received was unsatisfactory. We strive to provide transparent and fair transactions, and it is clear we did not meet your expectations in this instance. We would like to speak with you. Please contact me at your convenience. Brett Starling, General Manager, 813-694-1579

June 02, 2024

I had a very pleasant experience buying my daughter a car at Infinity of Tampa. Our sales guy Coop was professional, answered all of our questions and made the buying process as easy and hassle free as possi More

by capplus3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Coop
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