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INFINITI of Tampa
Tampa, FL
653 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 653 reviews
November 26, 2025
Outstanding Experience – Best Infiniti Dealership in Tampa! We had a scheduled appointment to test-drive the QX80, and from the moment we arrived, we were impressed. We immediately fell in love with th Tampa! We had a scheduled appointment to test-drive the QX80, and from the moment we arrived, we were impressed. We immediately fell in love with the vehicle, and the entire team made the experience exceptional. Nelson Howard and Jonatas Dornelles were incredibly helpful in coordinating our appointment and making sure everything ran smoothly. Anthony went above and beyond to get us the best value for our trade-in and the most competitive price on the QX80. The pricing was completely transparent, and we felt zero stress signing the paperwork, knowing we were getting the best deal around. We had compared offers from other Infiniti dealerships in the area, and Tampa Infiniti had the strongest pricing by far. When it came to financing, Byran was extremely knowledgeable and walked us through the best options for purchasing our new vehicle. He made the process simple and straightforward. This is a very professional and customer-focused team. We strongly recommend them to anyone in the market for a new Infiniti! More
by terrancebrownjr
Employees Worked With
Nelson, Jonatas, Anthony, and Bryan
October 20, 2025
Infiniti of Tampa has been taken of my vehicle for four years, I always feel satisfied that my car is well taken care of. Ed, service representative is my go to. He takes good care of me. Excellent service years, I always feel satisfied that my car is well taken care of. Ed, service representative is my go to. He takes good care of me. Excellent service overall. More
by Cmm813
Employees Worked With
Eddie Diaz
October 09, 2025
A pleasant experience without the hard sell. Everyone was courteous and professional. They worked with us to put together a great deal. We definitely recommend them and would buy from them again Everyone was courteous and professional. They worked with us to put together a great deal. We definitely recommend them and would buy from them again. More
by Del Ritchie
Employees Worked With
Learsid Ubarri Crespi, Melissa Rodriguez
October 08, 2025
It felt like I was talking to an AI because I was being asked the same exact question in different ways when I couldn’t make it more clear what I was trying to do. When I sent them a quote of exactly what asked the same exact question in different ways when I couldn’t make it more clear what I was trying to do. When I sent them a quote of exactly what I was trying they still tried to lie and make a fool of me. Trying to convince me to downgrade my car and tack on fees. They don’t offer loyalty discounts or even try to help. I reached out a few months ago too and they gave these “discounts” but tacked a ton of fees on. It just seems like this little cat and mouse game is all they want to play. I even went in person to get my car serviced here and spent over $500 and I don’t even think they completed what I paid for because what was reported to carfax was a lot less than what I paid which I reached out to ask about it and they ignored me. Just run these good reviews are asked for More
by Fafafurr
Employees Worked With
Learsid
October 06, 2025
I held and held and held writing this negative review assuming at some point they would handle. As of this post, nada! I bought a 2025 QX80 site unseen. They delivered this beautiful car to me, the tra assuming at some point they would handle. As of this post, nada! I bought a 2025 QX80 site unseen. They delivered this beautiful car to me, the transaction was smooth and easy, until... I didn't get my second key. "We will ship it to you tomorrow". I have called, emailed multiple times, "Oh the parts department is closed, we will send it tomorrow". I have literally had the car for a month. I paid for a brand new car, including the 2nd key. What frustrates me is why they would take such a great experience and turn it into such a negative one. No key, no email, no return phone call, now I am just mad! Send me my second key or the $750 to buy and program one. Seriously, how stupid to do this to a customer who was so happy with this transaction, until now. As they say, treat somebody right they will tell a friend or two. Treat them wrong, they will tell ten (or the world as the case may be). Everything is my opinion, but if customer service is important to you, maybe go elsewhere! More
by john
Employees Worked With
Anthony Peyinghaus, Alexander Glickman
September 12, 2025
This is the worst dealership because you don’t get enough information, and from my experience the seller/ financials are not prepared enough, if you do not pay attention they can screw your credit up. information, and from my experience the seller/ financials are not prepared enough, if you do not pay attention they can screw your credit up. More
by Michel
Employees Worked With
Bryan Crespo
August 28, 2025
Very patient sales staff and finance personal. No uncomfortable pressure selling. Vehicle was in pristine condition when I picked it up. No uncomfortable pressure selling. Vehicle was in pristine condition when I picked it up. More
by haynes
Employees Worked With
these names do not look familar
