INFINITI of Tallahassee

Exceptional The people at Infinity of Tallahassee are the reason to purchase here. The ownership is.engaged and first class. The people make you comfortable and The people at Infinity of Tallahassee are the reason to purchase here. The ownership is.engaged and first class. The people make you comfortable and are extremely professional. More

Where shopping is pleasure Marcus did a great job of showing us the vehicles we were interested in and explaining the various options. He helped us select a vehicle that was pe Marcus did a great job of showing us the vehicles we were interested in and explaining the various options. He helped us select a vehicle that was perfect for us. David thoroughly explained the vehicle price and approved a fair price for our trade in. Doug got us smoothly and pleasantly through the paperwork, Janice provided great coordination for the whole process. More

10/10 The gentlemen down at the service department of Kraft Infiniti are A1. Scott & Dylan are ALWAYS prompt & professional with any inquiry that I have for The gentlemen down at the service department of Kraft Infiniti are A1. Scott & Dylan are ALWAYS prompt & professional with any inquiry that I have for them. Highly recommend you guys! More

Extremely disappointed with the service's received The calibre of tech is not the same as use to be .very Dissatisfied the way the handel my car & services i recieved....The result was unsettling with The calibre of tech is not the same as use to be .very Dissatisfied the way the handel my car & services i recieved....The result was unsettling with a option to trade my car in!!!! More

Service Everyone is very friendly and they are helpful as much as they can be. Since the switch I have been in the service department three times for the same Everyone is very friendly and they are helpful as much as they can be. Since the switch I have been in the service department three times for the same issue. I feel like the service adviser has no time to really understand what problems I am having with my car. After my last visit I was able to confirm this by speaking with the mechanic because some of things I complained about he was unaware of. Before the switch everything ran smoothly during my appointments however these last times I just feel like I am being shuffled around and charged money. More

Car not ready when promised Came in for oil, multi-point inspection and car wash. Was told car would be ready one hour to one hour fifteen minutes. Two and a half hours later, ca Came in for oil, multi-point inspection and car wash. Was told car would be ready one hour to one hour fifteen minutes. Two and a half hours later, car still on lift. When I asked, I was told the car was finished, heading in for car wash. Half an hour later, the car was still on the lift. Was then told the oil cap couldn't be found. When the car was ready, I had no time to wait for the car wash. Bad experience, wasted half a day. Also, I was told that the car need rear differential service due to mileage. When I pointed out this had been done at the dealer a year and a half ago, and that the car had less than 5000 additional miles put on, the service rep said the records hadn't been reviewed properly. Sad to say, the dealer report states that I declined this service. More

Service Bisit Made appointment to re-apply protective edging on doors. The protective edging was out of stock and it is being reordered. I will schedule this visit Made appointment to re-apply protective edging on doors. The protective edging was out of stock and it is being reordered. I will schedule this visit when the item is available. More

Great service on my car. Took care of scheduled services and diagnosed problems I was having. Received parts and made repairs in a timely manner while keeping me in on my car. Took care of scheduled services and diagnosed problems I was having. Received parts and made repairs in a timely manner while keeping me informed of progress. More