INFINITI of Suitland

This is the BEST car dealership in the whole ENTIRE world!!!! The courtesy and experience displayed by the crew in Infiniti of Suitland is top tier. I will definitely be using this dealership for my 2 world!!!! The courtesy and experience displayed by the crew in Infiniti of Suitland is top tier. I will definitely be using this dealership for my 2021 upgrade! More

Although I didn't purchase a vechicle the night I arrived Jessica was very pleasant to work with,very responsive in communication,the gentleman that gave me my test drive and staff all stand up gentleman,I w Jessica was very pleasant to work with,very responsive in communication,the gentleman that gave me my test drive and staff all stand up gentleman,I would highly recommend this dealership. More

I did not purchase my vehicle from the Suitland dealership but I do go there for services on my vehicle. I am more than please with the service I receive. The staff are very professional, as well a dealership but I do go there for services on my vehicle. I am more than please with the service I receive. The staff are very professional, as well as, the young men who take your vehicle to be serviced. I primarily deal with Sabrina Tolley and am constantly informed on the status of my vehicle. More

If I could give zero stars I would. This dealership is a joke. From Remi, the sales guy MAKING the appt and then not being available when I get there, to Kim Y seeming like she was brand new to Alan in fina joke. From Remi, the sales guy MAKING the appt and then not being available when I get there, to Kim Y seeming like she was brand new to Alan in finance going to lunch while we were supposed to be going in - it was beyond ridiculous!! First of all they had the WRONG car outside waiting, then tried to give me the keys to that same wrong car when we're all thought the sale was final. And on top of that, they lost the second set of keys and wanted to charge me $600 for a new key!! After waiting almost FOUR hours and Remi telling my husband "if you want to buy a car from me this is how it's going to be" and the GM telling us to go ahead and leave and waving his hands at us; we bounced and would NEVER recommend buying from this dealership!!! I've purchased 10+ cars in my life and have NEVER been so disrespected!! VERY unprofessional team at Suitland Infiniti. BEEE-WARE!!! More

Ms.Kelly Cromwell was very professional at my last visit to the dealership. she answered all my questions and did an excellent job. I would recommend her to any of my friends who want to get an Infinity. to the dealership. she answered all my questions and did an excellent job. I would recommend her to any of my friends who want to get an Infinity. More

1st time lease My first lease experience was okay. The process was pretty easy, it's the additional things that are not leaving a good impression on me. Such as, it My first lease experience was okay. The process was pretty easy, it's the additional things that are not leaving a good impression on me. Such as, it is two weeks and counting and I haven't rec'd my check for my trade in. It's been two weeks and I don't have a soft copy of all my documents. Seems that I should have killed all the trees, instead of going green. More

This is my 3rd visit to the Infiniti Suitland, MD facility. I have consistently experienced excellent customer service and quality workmanship. The shop is clean facility. I have consistently experienced excellent customer service and quality workmanship. The shop is clean More

I was very satisfied with the customer service and service that I received on my vehicle. I will and would recommend the dealership for future services. service that I received on my vehicle. I will and would recommend the dealership for future services. More

Second service visit since my purchase As indicated in the first survey; I hope the service remains 5 stars. Please utilize these surveys to show recognition and applaud your staff! Thank As indicated in the first survey; I hope the service remains 5 stars. Please utilize these surveys to show recognition and applaud your staff! Thank you More

Dealership was very clean. My service advisor Mr. Sean Wood was very pleseant and professional explained everything about the service that was being conducted on my vehicle. Wood was very pleseant and professional explained everything about the service that was being conducted on my vehicle. More