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INFINITI of Suitland

Suitland, MD

2.5
67 Reviews
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4731 Auth Place

Suitland, MD

20746

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Showing 67 reviews

September 29, 2022

Kenny Philistine and Ed Biagas were exceptional. The epitome of customer service. They consistently and constantly stayed in touch with updates and most importantly they weren’t pushy. No vulture li More

by Tracey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Philistine and Ed Biagas
Oct 31, 2022 -

INFINITI of Suitland responded

Thank you so much for the feedback. Customers like you are why we love doing what we do! We are glad to have you apart of our INFINITI of Suitland family!

September 27, 2022

Exceptional customer service overall. Mimi Banson is knowledgeable and very professional. I wholeheartedly recommend her. I certainly found a home in Passport Infiniti to service my ve More

by L.A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mimi Banson
Sep 27, 2022 -

INFINITI of Suitland responded

We are so glad Mimi could assist you. We hope to see you again at INFINITI of Suitland!

September 22, 2022

With this letter I would hereby like to your employees, Kevin Seawright, Brian Seager and Anthony Boo for the excellent service they provided me last week. I have always been pleased with the service I More

by maxout187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Seawright, Brian Seager, Anthony Boo, Isa Williams
Dec 31, 2022 -

INFINITI of Suitland responded

Terrence, thank you for sharing your valuable feedback. We are glad to have you apart of our INFINITI family!

July 28, 2022

The dealership is always clean, staff is always professional, and the service is always efficient. More

by AY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mimi Banson
Dec 31, 2022 -

INFINITI of Suitland responded

Thank you for sharing your valuable feedback!

July 13, 2022

I was unscheduled and Bryan squeezed me in. Quite professional, per usual, but love they take the extra step to accommodating me and providing additional follow up services as recommended maint More

by APatrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan
Dec 31, 2022 -

INFINITI of Suitland responded

We are so glad our service team could assist you. We appreciate your business!

June 27, 2022

Very friendly staff and clean environment. Display of cars in showroom is very enticing. Welcoming for customers. More

by tfpetty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Isa Williams
Dec 31, 2022 -

INFINITI of Suitland responded

Thank you for the feedback. We love the cars in the showroom as well! :D

June 24, 2022

The staff is friendly and very helpful. Speedy service. I highly recommend this Infiniti location. More

by ceroth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Seivwright
Dec 31, 2022 -

INFINITI of Suitland responded

Thank you for the five-star rating! Your satisfaction is important to us!

May 19, 2022

The professionalism and courtesy of each team member are exceptional. The facility is clean and bright. My service tech, Mimi, was very professional and helpful to explain the needs of my vehicle. It is con More

by vcjkiroma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mimi
Dec 31, 2022 -

INFINITI of Suitland responded

We are happy to hear our service team could assist you. Thank you for visiting!

May 19, 2022

They actually listened to what I had to say and done what you just don’t see anymore. They took ownership of a mistake that was made. They have earned my business hands down. Thanks for all you do. More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Dec 31, 2022 -

INFINITI of Suitland responded

Thank you for sharing your valuable feedback! We appreciate your business.

April 24, 2022

This Infiniti dealership provides excellent customer service the best in my 40 years of purchasing automobiles. More

by Rhumph3143
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service technician Kevin.
Dec 31, 2022 -

INFINITI of Suitland responded

We are glad to have you apart of our INFINITI family!

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