INFINITI of Suitland

Kenny Philistine and Ed Biagas were exceptional. The epitome of customer service. They consistently and constantly stayed in touch with updates and most importantly they weren’t pushy. No vulture li The epitome of customer service. They consistently and constantly stayed in touch with updates and most importantly they weren’t pushy. No vulture like behavior. I’ve been to a few dealerships and it annoys me at the thought of going bc of past experiences. They allowed my husband and I to talk over and over and over about our purchase. I would recommend them a million times over. They are now considered family - my first cousins! More

Exceptional customer service overall. Mimi Banson is knowledgeable and very professional. I wholeheartedly recommend her. I certainly found a home in Passport Infiniti to service my ve Mimi Banson is knowledgeable and very professional. I wholeheartedly recommend her. I certainly found a home in Passport Infiniti to service my vehicle. More

With this letter I would hereby like to your employees, Kevin Seawright, Brian Seager and Anthony Boo for the excellent service they provided me last week. I have always been pleased with the service I Kevin Seawright, Brian Seager and Anthony Boo for the excellent service they provided me last week. I have always been pleased with the service I receive at Infiniti of Suitland. This type of professionalism and commitment to the highest level of customer’s satisfaction has to be acknowledged. Having in mind such a pleasant experience with your colleague it would be my pleasure to continue doing business with Infiniti. Sincerely, Terrence Ruffin More

The dealership is always clean, staff is always professional, and the service is always efficient. professional, and the service is always efficient. More

I was unscheduled and Bryan squeezed me in. Quite professional, per usual, but love they take the extra step to accommodating me and providing additional follow up services as recommended maint Quite professional, per usual, but love they take the extra step to accommodating me and providing additional follow up services as recommended maintenance and performance efficiency. Bryan has been so helpful when it comes to maximizing my budget by offering ways to save and critical needs versus future considerations. I’m very pleased with this location, the amenities, and the customer service (comforting treatment) received with each visit. More

Very friendly staff and clean environment. Display of cars in showroom is very enticing. Welcoming for customers. Display of cars in showroom is very enticing. Welcoming for customers. More

The staff is friendly and very helpful. Speedy service. I highly recommend this Infiniti location. Speedy service. I highly recommend this Infiniti location. More

The professionalism and courtesy of each team member are exceptional. The facility is clean and bright. My service tech, Mimi, was very professional and helpful to explain the needs of my vehicle. It is con exceptional. The facility is clean and bright. My service tech, Mimi, was very professional and helpful to explain the needs of my vehicle. It is consistently an pleasurable experience. More

They actually listened to what I had to say and done what you just don’t see anymore. They took ownership of a mistake that was made. They have earned my business hands down. Thanks for all you do. you just don’t see anymore. They took ownership of a mistake that was made. They have earned my business hands down. Thanks for all you do. More

This Infiniti dealership provides excellent customer service the best in my 40 years of purchasing automobiles. service the best in my 40 years of purchasing automobiles. More