INFINITI of South Mississippi

My wife brought her QX56 there because it had a P0420 code. Your computer couldn’t talk to her ECU, yet my scan tool and other shops are able to talk to it just fine. When my wife came to pick up her car code. Your computer couldn’t talk to her ECU, yet my scan tool and other shops are able to talk to it just fine. When my wife came to pick up her car, the service guy tried to scare her with the price of a new ECU and Cat and suggested that she trade in her vehicle. It worked, she was scared and I had to talk her down and get a second opinion from another shop to calm her down. You’ve lost future business from us. The only positive from the visit is that they took care of an airbag recall while it was there. However, I had also mentioned an issue from when the body shop did the repaint on the vehicle previously and it seems as that was ignored too. I spoke with Mike Crouse on the phone, but my wife spoke to someone else when she picked up her vehicle. More

I received friendly, fast and courtesy service. Scheduling was easy and the wait time was great. I was very excited to receive my vehicle back washed. Scheduling was easy and the wait time was great. I was very excited to receive my vehicle back washed. More

I was pleased with my service overall. Work that was performed was done right and in a timely manner. Only issue I had was clear communication with the service advisors on the completion time and price performed was done right and in a timely manner. Only issue I had was clear communication with the service advisors on the completion time and price of work. More

Was greeted as I arrived Loved that everyone wore mask, very friendly and kept me informed about my car. Thanks for all you do. Great job! very friendly and kept me informed about my car. Thanks for all you do. Great job! More

They give excellent service. Are available when I have a problem to repair on the day I need it worked on. Mike and Ben are great! problem to repair on the day I need it worked on. Mike and Ben are great! More

My wife an I are frequent visitors to the area and we have always been very Pleased with how Mike in the service department has treated us with our old QX30. The day we bought the new QX50, he was actual have always been very Pleased with how Mike in the service department has treated us with our old QX30. The day we bought the new QX50, he was actually the one who first showed it to us. He made sure the whole process went smoothly and required the least amount of time necessary. On our last visit he made sure the additional options were ordered and installed on our vehicle in a timely manner so we could go on our East Coast Trip. Thank You so much! More

Battery check was great. However the car wash was crap. No vacuum, didn’t open doors to clean inside doors. Back was still dirty. They could have put a little more effort in to cleaning an Infiniti. Like No vacuum, didn’t open doors to clean inside doors. Back was still dirty. They could have put a little more effort in to cleaning an Infiniti. Like they do at Mercedes. More

Had an appointment for early morning so I notified service dept that I would drop my vehicle off the night prior. I go up there a little past noon and they never even started on servicing my vehicle y service dept that I would drop my vehicle off the night prior. I go up there a little past noon and they never even started on servicing my vehicle yet. More

Fast, friendly service. Every one was polite and wore a mask. The loaner car was clean and still had the new smell. Overall a great experience. mask. The loaner car was clean and still had the new smell. Overall a great experience. More

The service department, as always, was fabulous. Fast, friendly, efficient, courteous, communicated well all the way from the time of making appointment through checkout and all points in between. friendly, efficient, courteous, communicated well all the way from the time of making appointment through checkout and all points in between. More