Back

INFINITI of South Mississippi

D'Iberville, MS

4.8
659 Reviews

11779 Bobby Eleuterius Blvd

D'Iberville, MS

39540

Directions

By Type

Showing 659 reviews

December 03, 2020

Took longer than anticipated to complete the paperwork. Waited around a lot for the paperwork. Why does this force you to have 25 words. Ridiculous More

by BITOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Odom, Shawna Love
Dec 16, 2020 -

INFINITI of South Mississippi responded

Thank you for taking the time to leave this feedback. Please accept our sincere apologies for the time it took to get your paperwork completed. We understand the value of your time, and always work to create the best deal in the shortest amount of time. Thank you for choosing us, and we hope to see you again.

December 02, 2020

Very pleased with recall repair experience. Ben Thacker, Service Manager, was very helpful in our visit. Would recommend this dealership to anyone. Made a nice day for my wife and me. Thanks! More

by BENCRIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Thacker
Dec 02, 2020 -

INFINITI of South Mississippi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing INFINITI of South Mississippi! We make it work #RayBrandt

December 02, 2020

AC not working properly. Intermittent problem. Did not act up during visit. Finishing 25 words so I can go back to work to pay for the car More

by JENNIFER72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crouse, Ben Thacker
Dec 16, 2020 -

INFINITI of South Mississippi responded

Thank you for the review, Jennifer! I apologize that your air conditioner issue couldn't be diagnosed. Hopefully, we will be able to resolve the issue in the future. Thank you for choosing us for your vehicle needs! #wemakeiteasy

November 30, 2020

Great service, but repairs are expensive. However, that's expected at a luxury dealership. Ben was was friendly and professional. I'm happy with the service at INFINITI. More

by TXAZN8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Thacker
Dec 01, 2020 -

INFINITI of South Mississippi responded

We appreciate your business and our team looks forward to serving you again soon! We make it work #RayBrandt

November 26, 2020

Very helpful, courteous and knowledgeable! Close to my home....glad they are washing cars again! Only problem is there are no loaners available which makes it difficult to drop off for service. More

by LUNDREW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crouse, Ben Thacker
Nov 29, 2020 -

INFINITI of South Mississippi responded

Thank you for choosing INFINITI of South Mississippi, your feedback and rating mean a lot to us. We're glad we were able to help and provide you with a clean car at pick up. We hope to see you again! We make it work #RayBrandt

November 24, 2020

Very difficult situation that was handled without much hassle. Straight forward salesman which is what I like. Make sure to ask for Lee Baker if you want expert service. More

by spbroom5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Baker
Nov 24, 2020 -

INFINITI of South Mississippi responded

Thanks for your feedback on your recent visit to INFINITI of South Mississippi. I'm glad to hear that Lee was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! We make it work #RayBrandt

November 24, 2020

Really didn’t have much contact with the staff, only the service department but I can say everyone was extremely courteous, professional and most of friendly. More

by FITZG39563
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Thacker
Nov 24, 2020 -

INFINITI of South Mississippi responded

Thanks for sharing your thoughts about your experience with INFINITI of South Mississippi. We appreciate your business and hope to see you again soon! We make it work #RayBrandt

November 15, 2020

I had decided on the Cadillac ATS and found a beautiful I had decided on the Cadillac ATS and found a beautiful 2018 at Infinity of South Mississippi! Shawna was amazing and the car is the best! Thank you More

by Shellieb129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawna Love
Nov 16, 2020 -

INFINITI of South Mississippi responded

Thank you so much, Shellie, for your excellent review! We are so glad that Shawna had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Cadillac ATS, and don't hesitate to reach out if you need anything else. We make it work #RayBrandt

November 14, 2020

Could not have been treated any nicer!! The staff was tremendous in working with me to get my car! Thank you guys so much for everything. More

by Lindseyjm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Odom, Ben Thacker, Bryan Aust, Damon McGrew
Nov 16, 2020 -

INFINITI of South Mississippi responded

Thank you so much, Lindsey, for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing INFINITI of South Mississippi! We make it work #RayBrandt

November 11, 2020

The service was absolutely amazing. Mike went out of his way to help me. My dat was totaled and he handled everything. Even retrieved my stuff. More

by CHIP17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crouse
Nov 12, 2020 -

INFINITI of South Mississippi responded

Thank you, Chip, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mike here at INFINITI of South Mississippi. We make it work #RayBrandt

...
49
...