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INFINITI of South Mississippi

D'Iberville, MS

4.8
659 Reviews

11779 Bobby Eleuterius Blvd

D'Iberville, MS

39540

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Showing 659 reviews

February 03, 2021

My buying experience with the two individuals was professional and exceptional. I will definitely be back when I’m ready to make other purchases. They made my experience easy More

by Walter.turner39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Odom, Lee Baker
Feb 24, 2021 -

INFINITI of South Mississippi responded

Congratulations and thank you for choosing INFINITI of South Mississippi. We are glad to hear that Lee and Jeremy were able to make your visit with us an exceptional one. We look forward to assisting you with all your vehicle needs! #WeMakeItEasy

January 29, 2021

Today I was very satisfied with the professionalism and How quickly my issues were resolved thank you to the manager of the service department for making a very easy today at infinity infinity is a superio More

by MATTHEW88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crouse
Jan 29, 2021 -

INFINITI of South Mississippi responded

Thank you for sharing your service experience! We are glad to hear that our Team was able to take great care of you and your vehicle during your visit with us.

January 29, 2021

This is a very small dealership, that is not equipped for heavy volume. If you need something done sooner than later, I suggest going elsewhere. I can’t rate the quality of work adequately because they could More

by KIMAFRANKLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Crouse, Ben Thacker
Jan 29, 2021 -

INFINITI of South Mississippi responded

Hi Kim! We want to resolve this for you just as much as you do. In order for us to best serve you the vehicle must be malfunctioning at the time it is being tested. If your codes are cleared, our system will not be able detect the malfunction. We are always happy to help!!

Jan 30, 2021 -

KIMAFRANKLIN responded

My issue was the lack of customer service. You can’t tell me when I can have the car fixed, parts at your location are so backed up that I can’t get into a loaner vehicle until an undetermined date, there’s no resolution being set for me. I called the Mobile location and they were much more accommodating from the first initial phone call. I understand things take time but make sure your customer feels valued in the process.

January 28, 2021

The dealership is great. I come from ocean Springs ms. Going to the Infiniti dealership is always very professional and I Value that a lot! Once COVID is no longer a problem, I hope we can get a courte More

by FURCOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Thacker
Jan 28, 2021 -

INFINITI of South Mississippi responded

Thank you for sharing your service experience with us. We appreciate your kind words about our Team!

January 27, 2021

Jeremy and Lee you guys made my purchasing experience great... I will definitely refer and will be back for future purchases. The professionalism and customer service shown was awesome. More

by Walter.turner39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Odom, Lee Baker
Feb 24, 2021 -

INFINITI of South Mississippi responded

Congratulations and thank you for choosing INFINITI of South Mississippi. We are glad to hear that Lee and Jeremy were able to make your visit with us an exceptional one. We look forward to assisting you with all your vehicle needs! #WeMakeItEasy

January 22, 2021

I can’t say enough about Lee and Jeremy and the experience I had with them both with the purchase of my QX 80. Thank you both! More

by Tindleh07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Odom, Lee Baker
Jan 26, 2021 -

INFINITI of South Mississippi responded

Congratulations and Welcome to the Ray Brandt Family! We are so glad to hear that our sales team was able to take such great care of you during your visit with us. We look forward to assisting you with all your vehicle needs. Thank you for choosing INFINITI of South Mississippi!

January 22, 2021

Paul and the other team members made the car buying process easy and enjoyable! Super pleased and we will definitely be repeat customers! Great dealership and friendly staff! More

by ssmcclinton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Odom, Bryan Aust, Paul O'Bannon
Jan 26, 2021 -

INFINITI of South Mississippi responded

Congratulations and Welcome to the Ray Brandt Family! We are so glad to hear that Paul was able to take such great care of you during your visit with us. We look forward to assisting you with all your vehicle needs. Thank you for choosing INFINITI of South Mississippi!

January 19, 2021

Great experience with Paul, Brian, Damon and Lee. Quick, efficient service, no nonsense discussion that culminated in a very positive experience. Would recommend this dealership and team for any car buying More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Baker, Bryan Aust, Damon McGrew, Paul O'Bannon
Jan 20, 2021 -

INFINITI of South Mississippi responded

Thank you for sharing your experience with us. We greatly appreciate your kinds words about our Team. Thank you for choosing INFINITI of South Mississippi! Ray Brandt Auto Group #WeMakeItEasy

January 19, 2021

Excellent staff! They were very helpful in the buying process. I would definitely would recommend to others if they’re looking to purchase a car! More

by petab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Odom, Lee Baker, Bryan Aust
Jan 20, 2021 -

INFINITI of South Mississippi responded

Congratulations and welcome to the Ray Brandt Family! Thank you for sharing your experience with us. We appreciate your kind words about our Team. Thank you for choosing INFINITI of South Mississippi! Ray Brandt Auto Group #WeMakeItEasy

January 18, 2021

Mike the service writer was very friendly and helpful. He was very knowledgeable about the service. I will definitely do business there again because of Mike. More

by AGENTBERRY21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crouse
Jan 20, 2021 -

INFINITI of South Mississippi responded

Thank you for sharing your service experience with us! We are glad to hear that make was able to take great care of you and your vehicle during your visit. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

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