INFINITI of South Mississippi

Happy with everything however, when I went to pick up my car on Friday it was extremely busy the rear wheel sensor hadn’t been delivered so my car wouldn’t be ready till late Monday. I was understanding of car on Friday it was extremely busy the rear wheel sensor hadn’t been delivered so my car wouldn’t be ready till late Monday. I was understanding of the situation, these things happen. I did think I would get some type of slight discount on this service but did not receive any. In addition when I picked up my car after paying $4K in repairs the car hadn’t been washed or vacuumed which I thought was a complimentary service. More

Very friendly clean very good at explaining what was going with my SUV telling me about what service I need to have done in the future. going with my SUV telling me about what service I need to have done in the future. More

Car was repaired in reasonable amount of time, service department assisted with a loaner vehicle in the interim and resolved a remote issue, pleasant surprise. department assisted with a loaner vehicle in the interim and resolved a remote issue, pleasant surprise. More

Before I could put my vehicle in park, Ben was on his way to greet me with his tablet. He was very nice and friendly. He went over what service I was there for and led me to the lobby to wait. As he had info to greet me with his tablet. He was very nice and friendly. He went over what service I was there for and led me to the lobby to wait. As he had information about my vehicle, he made sure to update me. The parts I needed, after the technician test drove and figured out the issue, weren't in stock, but he assured me they'd have them in the next day and it would be an hour to complete. I came back the next day and was out within the expected time frame. As I waited in the lobby, I listened to him answer incoming calls and he was just as pleasant over the phone as he was in person. More

Very accommodating,friendly and very helpful in helping me to arrange service for my QX50 in view of approaching severe weather system on very short notice. me to arrange service for my QX50 in view of approaching severe weather system on very short notice. More

Took our car in for service and seat belt warning issues. Was only at the dealership for about an hour our service compleat and seat belt issue was resolved. I consider that pretty good. Was only at the dealership for about an hour our service compleat and seat belt issue was resolved. I consider that pretty good. More

The staff was extremely helpful when I had issues with my SUV while traveling. They where able to get me back on the road quickly with minimal cost. Thanks for everything. SUV while traveling. They where able to get me back on the road quickly with minimal cost. Thanks for everything. More

I brought my Infiniti QX50 in for a paint touch up on the suv body and tire rim. The work was completed to my satisfaction. suv body and tire rim. The work was completed to my satisfaction. More

Was pleased with the service. Waiting area was clean and social distancing was maintained by furniture arrangement. Alway happy with the service that is provided. social distancing was maintained by furniture arrangement. Alway happy with the service that is provided. More

Outstanding customer service, very courteous and friendly! The service I receive at Infiniti is professional and that’s the reason I’m a loyal customer. friendly! The service I receive at Infiniti is professional and that’s the reason I’m a loyal customer. More