INFINITI of South Bay - Service Center

Great work, great people, great experience. Customer service was great. Very informative, very attentive and answered all my questions. I requested a loaner prior to dropping my vehicle off and Customer service was great. Very informative, very attentive and answered all my questions. I requested a loaner prior to dropping my vehicle off and “Ever” had it ready for me once I got there. I was in and out. Great service, great people. More

Good experience Helpful service and Candace goes out of the way to help you with your needs. Explain clearly what work was done with my Q 60 Helpful service and Candace goes out of the way to help you with your needs. Explain clearly what work was done with my Q 60 More

Tire Problem We had just purchased a new car and had a tire that was bad-it blew out and was replaced for free which made us very happy!! Wilson was awesome in th We had just purchased a new car and had a tire that was bad-it blew out and was replaced for free which made us very happy!! Wilson was awesome in the process--You are lucky to have someone like him working for the dealership!! More

Oil change maintenance I scheduled appt for oil change service 1.5 weeks prior to appt., requested a loaner car, even had to change anticipated date in order to get a loaner I scheduled appt for oil change service 1.5 weeks prior to appt., requested a loaner car, even had to change anticipated date in order to get a loaner car. When I got there I learned 2 things, 1, they did not have a loaner car request for me, 2. Due to new ownership, they no longer accepted my Infiniti of SB Adv Member Privileges Card (Issued to me several years earlier), which offered me free oil and filter change. The service Advisor Wilson C. was very nice, he went and found a loaner car for me quickly, apologized for no longer accepting the Member privilege card, but did give me 10% off oil change. Wilson C, was very good, updated me about my car and had it cleaned thoroughly. More

Great services / Great price Ever is great, he is flexible in scheduling me for rear brake and windshield wiper replacements. the service is fast with a job well done. Ever is great, he is flexible in scheduling me for rear brake and windshield wiper replacements. the service is fast with a job well done. More

Wilson Is awesome!!! Amazing! I always call Wilson,,,,he is always willing to help and offers ways to save on service. My appt are always schedule and on time. Amazing! I always call Wilson,,,,he is always willing to help and offers ways to save on service. My appt are always schedule and on time. More

Great customer experience for servicing of my older G Coupe. I recently relocated and had always had my 2008 G Coupe serviced by my dealer. Infiniti of South Bay was the closest for me so I brought her in to ge I recently relocated and had always had my 2008 G Coupe serviced by my dealer. Infiniti of South Bay was the closest for me so I brought her in to get an oil change. You really can't beat the price of their oil change considering how much time and effort it takes to do one on your own. During my servicing, I had a few additional items of concern pointed out which I was not aware of. I decided to have the more pressing issues taken care of while I waited. Overall, I was very pleased with the service and will be back to have my old girl serviced here again. Thank you! More

Quick and efficient Service was pretty good and quick Wilson advised it will take about 1 hr and it did so it’s also reliable so I am very satisfied Service was pretty good and quick Wilson advised it will take about 1 hr and it did so it’s also reliable so I am very satisfied More

Service visist The staff was pleasant and communicated issues effectively, however the wait was longer than the time it took to do the work. This would have been a The staff was pleasant and communicated issues effectively, however the wait was longer than the time it took to do the work. This would have been a 5 star had I been given a courtesy car to go about my day. Instead I spent hours asking how much longer. More