INFINITI of South Bay - Service Center

Fast, Friendly and Inexpensive I just needed an oil change and a new battery. I got a pro-rated price on the battery because i only had it for 3 years. Infiniti had sent me discount I just needed an oil change and a new battery. I got a pro-rated price on the battery because i only had it for 3 years. Infiniti had sent me discount coupons for different services so I used my oil change one. My bill was less than $100. Counting writing up my order, waiting for my shuttle driver to take me home, and then paying when I returned, I spent less than 10 minutes! My car was washed and readty in an hour and 45 minutes, too. It was truly a pleasure to get my car serviced! More

Ask for Wilson Wilson helped me schedule an appointment to get my breaks done and thoroughly walked me through the pricing and expected time it would take to get eve Wilson helped me schedule an appointment to get my breaks done and thoroughly walked me through the pricing and expected time it would take to get everything done. Great rep! More

Awesome Wilson chihuahua was awesome. He was very nice, friendly in assisting me. He has awesome customer service skills and will always return back to him. Wilson chihuahua was awesome. He was very nice, friendly in assisting me. He has awesome customer service skills and will always return back to him. More

Quick and Easy Went in for my usual checkup and check engine light, and it was a quick and easy fix. Even though the place was busy that day, they were very attentiv Went in for my usual checkup and check engine light, and it was a quick and easy fix. Even though the place was busy that day, they were very attentive, not just to me, but to everyone else. More

Blessed I like the service I received when I pulled in the wait time was not bad and the employees worth nice if I have 2 all visit again I like the service I received when I pulled in the wait time was not bad and the employees worth nice if I have 2 all visit again More

Battery change My car was towed to your dealership because it wouldn’t start. After an inspection of my car from your staff I was told it was a ‘left side throttle.’ My car was towed to your dealership because it wouldn’t start. After an inspection of my car from your staff I was told it was a ‘left side throttle.’ I replaced the throttle and picked up my car after the work was done. The Rep. (I believe his name is Ever) opened my door and told me that my battery was charged overnight and I would need to replace it soon. This is at 8:30am (on my way to work). If I needed a new battery why didn’t I get a phone call from Ever prior to picking up my car. I had to go to work, but called back the same day and asked if a battery was in stock for my car. I returned to your dealership after I got off of work to get a new battery. This was very inconvenient and not what I’m used to. April, Hans, Kym and Steve would’ve handled this much better. I see why some of them are no longer here. It’s unfortunate, because I really used to enjoy coming here. More

Great Service Great service as always. I pulled up and was seen immediately. Came in for basic service and to check for a recall on my vehicle. I had a recall on my Great service as always. I pulled up and was seen immediately. Came in for basic service and to check for a recall on my vehicle. I had a recall on my vehicle and was provided a loaner. Ever said my car would be ready same day and he delivered. More

Fast, easy, and overall courteous service I had my first service a couple of days ago, and could not have asked for a more pleasant experience. Edson exhibited exceptional customer service! Th I had my first service a couple of days ago, and could not have asked for a more pleasant experience. Edson exhibited exceptional customer service! The wait time was the most reasonable I've ever experienced in all my car ownership years. The wait area was clean, comfortable, and well stocked with beverages and snacks. I will continue to come here for maintenance on my Infiniti! More

no such thing as simple oil change Pricing is high. Service is average. Wanted to look at new QX60 but none on the floor and did not see in nearby lots. Have had 3 major services Pricing is high. Service is average. Wanted to look at new QX60 but none on the floor and did not see in nearby lots. Have had 3 major services needed over $2000 each More

Great service The service overall was great. Ever was great and helped me out at first, everything in my car got taken care of that needed to be taken care of. So c The service overall was great. Ever was great and helped me out at first, everything in my car got taken care of that needed to be taken care of. So clean inside dealership and everyone was super friendly. More