INFINITI of South Bay - Service Center

Excellent service by Edson. Edson Listened to my concern and solved the issues. I needed help with my cruise control. Also, my sales person, Mark Chapman came over to say hi Edson Listened to my concern and solved the issues. I needed help with my cruise control. Also, my sales person, Mark Chapman came over to say hi and see if all was fine with my car. More

Outstanding service This is the second Infiniti I've owned. The first one was totalled by a drunk driver, but before this, I would take it in for service at Infiniti of This is the second Infiniti I've owned. The first one was totalled by a drunk driver, but before this, I would take it in for service at Infiniti of The South Bay. I have been a customer of Infiniti of the South Bay for over ten years. By far the very best service one could ask for. Candice is such a professional lady. She takes care of everything your car could possibly need in a timely manner. Thank you. More

Oil change I was able to schedule an oil change for my Infiniti Q50 at the time I needed it, I went in first thing in the morning to drop my car, then I had a c I was able to schedule an oil change for my Infiniti Q50 at the time I needed it, I went in first thing in the morning to drop my car, then I had a cup of coffee while I waited and very fast my car was done. Great and fast service! More

Good services I got good services for my q50 hybrid 2015 at south bay infiniti. Thanks Candice service department always take care of me everytime i got my car main I got good services for my q50 hybrid 2015 at south bay infiniti. Thanks Candice service department always take care of me everytime i got my car maintenance services there. Thanks again. More

The best service I ever had. I gave it a 5 star rating because of Wilson Chihuahua. Wilson from the moment I called to the moment I walked into the service department hands down I gave it a 5 star rating because of Wilson Chihuahua. Wilson from the moment I called to the moment I walked into the service department hands down made me feel at home. Wilson took my car in and provided me a courtesy vehicle with a breeze. He provided kept in contact with me every step of the process not to mention in a timely manner. Very happy and satisfied with his service!!! Thank you guys so much for everything More

Oil change Easy to drop off car & service started right away. I was just a little disappointed that I wasn't informed about new ownership of Infiniti. Easy to drop off car & service started right away. I was just a little disappointed that I wasn't informed about new ownership of Infiniti. More

checking technical service bulletan status. Installed one missing upgrade to the ECM. Service and personnel were great. The problem I have is the waiting room. It seems your trying to save mone Installed one missing upgrade to the ECM. Service and personnel were great. The problem I have is the waiting room. It seems your trying to save money by reducing the quality/availability of the snacks. This was evident during my last two visits. Plus, this visit, the coffee machine didn’t work until I reported it to the cashier and she got it to work. Also, you don’t have decaffinated coffee. I have had service done at a Lexus dealership, and their lounge/snack availability is superior. I don’t expect that level of accomodation, but some improvement is needed. More

Service visit Always exceeds my expectations! Edson and his team has consistently delivered professional service with great customer care. Would highly recommend Always exceeds my expectations! Edson and his team has consistently delivered professional service with great customer care. Would highly recommend this Infiniti dealership to friends and family alike More

Pleasant Service The service experience was very pleasant. The service representative was very friendly, knowledgeable, and accommodating. The problems were explained The service experience was very pleasant. The service representative was very friendly, knowledgeable, and accommodating. The problems were explained very clearly and what action would be necessary. The service was completed in a timely manner with excellent quality. More

Great service! From the guy who greets me in the service drive area to the Service Manager to the Service Director, Everyone is friendly, efficient and helpful From the guy who greets me in the service drive area to the Service Manager to the Service Director, Everyone is friendly, efficient and helpful More