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INFINITI of South Bay

Torrance, CA

4.6
2,063 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 2,063 reviews

September 26, 2018

AWESOME Excellent customer service !!! I would highly recommend using them for all your infiniti needs Edson was awesome he was attentive and honest about ha More

by TOWLERP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2018 -

INFINITI of South Bay responded

Thank you for recognizing Edson for providing excellent service, and for your recommendation of servicing at INFINITI of South Bay, It is so important to be attentive and honest. We're appreciative that you've recognized these qualities in Edson. Thank you.

September 26, 2018

could be better attitudes need to be more happy friendly. The Dealership/service center is close to my home we live in the Northwest san pedro /palos verdes area so it beats driving to cerritos Infiniti d More

by HAULER18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candice Roxas, Ever Villalobos, Thomas Moncayo, Wilson Chihuahua
Sep 28, 2018 -

INFINITI of South Bay responded

Thank you for bringing this to our attention and for giving us the opportunity to improve. We apologize if our vehicle was not as clean as you thought it should be. Please give me a call so that we can get you back in for another run through our detail department. When you're here I can personally apologize for your need to return for a computer reset. Sincerely, Thomas Moncayo (310) 325-5555

September 25, 2018

Amazing!!!!! I have brought my car to Infiniti of South Bay a handful of times since relocating to California from Atlanta. Being from the South, I’m used to Sout More

by Kimber R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candice Roxas, Ever Villalobos, Thomas Moncayo, Wilson Chihuahua
Sep 25, 2018 -

INFINITI of South Bay responded

WHOA! 5's ALL ACROSS THE BOARD! Thank you so much for recognizing our Service Director Thomas Moncayo and his entire team. Thomas directs his staff to be friendly, competent and fair. That's why you'll be greeted with a smile, why we employ seasoned service advisors and why we will never over charge or recommend a service that isn't needed. We greatly appreciate taking your personal time to recognize this hard working crew. Thank you!

September 25, 2018

Excellent service great customer service Very friendly and attentitive the dealership was very clean and everyone was dresssed nice I would definitely recomm More

by FREDDYJACKSON2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik, Haider Oberoi
Sep 26, 2018 -

INFINITI of South Bay responded

Hey Freddy! Thanks so much for calling out Haider in sales and Edson in service for their great customer service excellence. Thanks for recognizing how friendly and attentive our staff is. We appreciate your endorsement.

September 25, 2018

Personality Wilson has good customer service skills along with good communication,service experience, and feedback each time I bring me car in for service. I rea More

by Hoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Sep 25, 2018 -

INFINITI of South Bay responded

Hoss, thanks so much for your positive review. It's a huge personal compliment to Wilson that the reason you come to INFINITI of South Bay is because of his good customer service, automotive experience and communication skills. What's more, as you mentioned, Wilson has a positive attitude. We find it contagious and are appreciative to have him on the team.

September 25, 2018

I had a Great Experience at South Bay Infinity I had a great experience here. The staff is wonderful, knowledgeable, helpful, attentive, and kind. Everything is nice and clean. The waiting area is More

by MOMLUV3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman that greets you. I don't remember his name.
Sep 25, 2018 -

INFINITI of South Bay responded

WOW! Thank you so much for your great review detailing your experience with our staff and facilities at INFINITI of South Bay. We can't thank you enough for your kindness. We are all trying so hard to ensure an exceptional client experience, and when it is recognized and appreciated it means so much to the team. We'll be sure to pass it along. Thank you!

September 24, 2018

Candice service adviser Candice was very kind and honest. i highly recommended. all service was very quick and car was washed after service for free. she hav More

by mipark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Sep 24, 2018 -

INFINITI of South Bay responded

Thank you for your recommendation of Candice, we are pleased to see you were treated with kindness and honesty here at INFINITI of South Bay. In fact, we get many positive reviews on Candice for her personable level of client service and her soft approach. Thanks again for the recognition.

September 24, 2018

Service My service advisor Wilson Chihuahua is awesome! Very helpful, professional and just provided great service! Would definitely reccomend So. Bay Infinit More

by nikkij
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Sep 25, 2018 -

INFINITI of South Bay responded

Thank you for your awesome review and recognition of Wilson for his professional service. The best compliment you can get is a recommendation, and we appreciate that you feel comfortable recommending INFINITI of South Bay to your friends and family. Please check our website for current specials and lease offers when you're ready for your next INFINITI.

September 24, 2018

Awesome Had great experience with service advisor Wendy. She was awesome and service was quick. Will always request her from now on. Shuttle service was grea More

by ECALDERON83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy
Sep 25, 2018 -

INFINITI of South Bay responded

Thanks for your awesome review of your Service Advisor Wendy and the INFINITI of South Bay service center. We look forward to providing you an exceptional client experience.

September 24, 2018

Service above and beyond Dealing with Candice makes coming to handle any problem or service issue a pleasure. She makes sure we get a nice loaner car and keeps us updated on p More

by guest1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Sep 25, 2018 -

INFINITI of South Bay responded

Thank you for recognizing Candice for providing a service level that is above and beyond. You mentioned three reasons we find that consistently make a difference in a customer's experience... friendly service, knowledgeable and professional employees and keeping the client informed. Thank you so much for trusting in Candice and INFINITI of South Bay for your service and tire needs and for taking your time to write such a kind review.

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