Back

INFINITI of South Bay

Torrance, CA

4.5
1,811 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
Contact Dealership

2900 Pacific Coast Highway

Torrance, CA

90505

Directions

By Type

Showing 1,811 reviews

September 25, 2018

I had a Great Experience at South Bay Infinity I had a great experience here. The staff is wonderful, knowledgeable, helpful, attentive, and kind. Everything is nice and clean. The waiting area is More

by MOMLUV3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman that greets you. I don't remember his name.
Sep 25, 2018 -

INFINITI of South Bay responded

WOW! Thank you so much for your great review detailing your experience with our staff and facilities at INFINITI of South Bay. We can't thank you enough for your kindness. We are all trying so hard to ensure an exceptional client experience, and when it is recognized and appreciated it means so much to the team. We'll be sure to pass it along. Thank you!

September 25, 2018

Personality Wilson has good customer service skills along with good communication,service experience, and feedback each time I bring me car in for service. I rea More

by Hoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Sep 25, 2018 -

INFINITI of South Bay responded

Hoss, thanks so much for your positive review. It's a huge personal compliment to Wilson that the reason you come to INFINITI of South Bay is because of his good customer service, automotive experience and communication skills. What's more, as you mentioned, Wilson has a positive attitude. We find it contagious and are appreciative to have him on the team.

September 25, 2018

Amazing!!!!! I have brought my car to Infiniti of South Bay a handful of times since relocating to California from Atlanta. Being from the South, I’m used to Sout More

by Kimber R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candice Roxas, Ever Villalobos, Thomas Moncayo, Wilson Chihuahua
Sep 25, 2018 -

INFINITI of South Bay responded

WHOA! 5's ALL ACROSS THE BOARD! Thank you so much for recognizing our Service Director Thomas Moncayo and his entire team. Thomas directs his staff to be friendly, competent and fair. That's why you'll be greeted with a smile, why we employ seasoned service advisors and why we will never over charge or recommend a service that isn't needed. We greatly appreciate taking your personal time to recognize this hard working crew. Thank you!

September 25, 2018

Excellent service great customer service Very friendly and attentitive the dealership was very clean and everyone was dresssed nice I would definitely recomm More

by FREDDYJACKSON2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik, Haider Oberoi
Sep 26, 2018 -

INFINITI of South Bay responded

Hey Freddy! Thanks so much for calling out Haider in sales and Edson in service for their great customer service excellence. Thanks for recognizing how friendly and attentive our staff is. We appreciate your endorsement.

September 24, 2018

Candice service adviser Candice was very kind and honest. i highly recommended. all service was very quick and car was washed after service for free. she hav More

by mipark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Sep 24, 2018 -

INFINITI of South Bay responded

Thank you for your recommendation of Candice, we are pleased to see you were treated with kindness and honesty here at INFINITI of South Bay. In fact, we get many positive reviews on Candice for her personable level of client service and her soft approach. Thanks again for the recognition.

September 24, 2018

Always Courteous and No High Pressure Edson always gives you the full scoop and honest feedback and advice. He doesn't try to sell you service you don't need need, but does point out thin More

by JOAQUIN90715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

INFINITI of South Bay responded

Thank you for taking your personal time to leave a positive review. Our service teams work very hard and are so appreciative to read reviews like yours. It's our service team's job to make sure our clients understand the condition of their vehicle for safety purposes and to ensure the longevity of their vehicle. At INFINITI of South Bay, you'll never be oversold and we won't make recommendations you don't need. Thank you for recognizing Edson for his exceptional client service.

September 24, 2018

Service My service advisor Wilson Chihuahua is awesome! Very helpful, professional and just provided great service! Would definitely reccomend So. Bay Infinit More

by nikkij
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Sep 25, 2018 -

INFINITI of South Bay responded

Thank you for your awesome review and recognition of Wilson for his professional service. The best compliment you can get is a recommendation, and we appreciate that you feel comfortable recommending INFINITI of South Bay to your friends and family. Please check our website for current specials and lease offers when you're ready for your next INFINITI.

September 24, 2018

Awesome Had great experience with service advisor Wendy. She was awesome and service was quick. Will always request her from now on. Shuttle service was grea More

by ECALDERON83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy
Sep 25, 2018 -

INFINITI of South Bay responded

Thanks for your awesome review of your Service Advisor Wendy and the INFINITI of South Bay service center. We look forward to providing you an exceptional client experience.

September 24, 2018

Service above and beyond Dealing with Candice makes coming to handle any problem or service issue a pleasure. She makes sure we get a nice loaner car and keeps us updated on p More

by guest1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Sep 25, 2018 -

INFINITI of South Bay responded

Thank you for recognizing Candice for providing a service level that is above and beyond. You mentioned three reasons we find that consistently make a difference in a customer's experience... friendly service, knowledgeable and professional employees and keeping the client informed. Thank you so much for trusting in Candice and INFINITI of South Bay for your service and tire needs and for taking your time to write such a kind review.

September 24, 2018

Great service . Was able to work in the new reception area while service was completed. Received a complimentary car wash. Excellent service advisor Edson Trujillo More

by JMORROW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2018 -

INFINITI of South Bay responded

Thank you so much for your positive review of "Excellent" Edson and your service experience here at INFINITI of South Bay. Our car washes are done by hand to help maintain the beauty of your vehicle and to ensure a thorough job. Thank you for taking the time to share your experience online.

...
179
...