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INFINITI of South Bay

Torrance, CA

4.5
1,811 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 1,811 reviews

October 01, 2018

Great customer experience for servicing of my older G Coupe. I recently relocated and had always had my 2008 G Coupe serviced by my dealer. Infiniti of South Bay was the closest for me so I brought her in to ge More

by SouthbayGman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Oct 01, 2018 -

INFINITI of South Bay responded

Gman, thanks for taking the time to share your experience at INFINITI of South Bay. We're very glad to see that you're pleased with the price or our oil changes. You're right, you really can't beat the price - PLUS, you get a free hand wash and interior vacuum with service. We look forward to seeing you back when you're ready to give your old girl some more love. Thanks!

October 01, 2018

Quick and efficient Service was pretty good and quick Wilson advised it will take about 1 hr and it did so it’s also reliable so I am very satisfied More

by MEDRANOMILTON1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Oct 01, 2018 -

INFINITI of South Bay responded

Another great review for Wilson, thank you. We appreciate that you have taken your time to post online that Wilson was quick, accurate and reliable during your service visit to INFINITI of South Bay.

October 01, 2018

Edson was so efficient! Took no time to get my tire pressure checked out. Even had the time to wash it! Thanks Edson!! your customer service was exceptional. Great Job! More

by FAL255
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

INFINITI of South Bay responded

Thank you for sharing your exceptional experience with Edson when you serviced at INFINITI of South Bay. We appreciate that you've recognized him for a job well done.

October 01, 2018

Service visist The staff was pleasant and communicated issues effectively, however the wait was longer than the time it took to do the work. This would have been a More

by ALEGluv1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MJ Mendoza
Oct 01, 2018 -

INFINITI of South Bay responded

Thank you for sharing how our staff was pleasant and effectively communicated with you during your visit to INFINITI of South Bay. We apologize that we did not have a loaner vehicle for you. Please understand that we have a limited supply of loaners and they must be requested in advance at the time of setting an appointment.

September 28, 2018

Edson saved me! We returned late Tuesday from a vacation. My car would not start. AAA jumped my car and said to go straight to the dealership. Edson came out as soon More

by NORMANREEDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2018 -

INFINITI of South Bay responded

Norman, thank you so much for sharing how Edson was able to assist in a time of need. Let's hope this is something simple. I'll forward this to our Service Director Thomas Moncayo to help make sure we get you on the road again. Thank you for relying on INFINITI of South Bay,

September 28, 2018

Battery problem My care would not start and AAA told me you need to change the battery. I went to the dealership for real diagnosis. Wilson helped me throughout until More

by GHAFORYFARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Oct 01, 2018 -

INFINITI of South Bay responded

We are so grateful that Wilson was able to help you with your battery. At INFINITI of South Bay we have many tools and programs to properly diagnose not only INFINITI's, but also most other makes and models. Thank you for taking the time to provide feedback on your experience.

September 28, 2018

FAST, EFFICIENT AS ALWAYS! CANDICE HAS ALWAYS BEEN VERY HELPFUL AND ALWAYS WITH A SMILE. SHE EXPLAINS THE WORK IN DETAILS AND IS ALWAYS ACCOMMODATING! WE LOVE COMING HERE BECAUS More

by jf1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Oct 01, 2018 -

INFINITI of South Bay responded

Thank you for such a glowing review of Candice... it is a huge compliment to be the reason clients love coming to the INFINITI of South Bay dealership. We are pleased to learn that you had such an exceptional experience.

September 27, 2018

Candice is awesome! Candice is awesome. She took the time to explain everything and kept me updated via phone. As always she was super knowledgeable and professional. S More

by JEFF1586
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Sep 28, 2018 -

INFINITI of South Bay responded

Jeff, thank you for your positive feedback on your experience at INFINITI of South Bay. And, thank you for letting us know that Candice was knowledgeable, professional and kept you informed. Can't get better than that. So glad to hear you think she "ROCKS"! We'll be sure to pass this along. Thank you!

September 26, 2018

could be better attitudes need to be more happy friendly. The Dealership/service center is close to my home we live in the Northwest san pedro /palos verdes area so it beats driving to cerritos Infiniti d More

by HAULER18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candice Roxas, Ever Villalobos, Thomas Moncayo, Wilson Chihuahua
Sep 28, 2018 -

INFINITI of South Bay responded

Thank you for bringing this to our attention and for giving us the opportunity to improve. We apologize if our vehicle was not as clean as you thought it should be. Please give me a call so that we can get you back in for another run through our detail department. When you're here I can personally apologize for your need to return for a computer reset. Sincerely, Thomas Moncayo (310) 325-5555

September 26, 2018

AWESOME Excellent customer service !!! I would highly recommend using them for all your infiniti needs Edson was awesome he was attentive and honest about ha More

by TOWLERP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2018 -

INFINITI of South Bay responded

Thank you for recognizing Edson for providing excellent service, and for your recommendation of servicing at INFINITI of South Bay, It is so important to be attentive and honest. We're appreciative that you've recognized these qualities in Edson. Thank you.

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