INFINITI of South Bay
Torrance, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,811 reviews
Oil change Edson is the bomb. Seriously. Has been taking care of my car for years. Always so nice and makes sure I have a loaner car Edson is the bomb. Seriously. Has been taking care of my car for years. Always so nice and makes sure I have a loaner car More
Trust I am very comfortable with the caliber of the service. Candace is knowledgeable, and explains the service that will be performed and why it is neede I am very comfortable with the caliber of the service. Candace is knowledgeable, and explains the service that will be performed and why it is needed. She is very personable too - a great combination. More
Consistent over-and-above service Edson T is a great asset to this dealership. He always delivers with a professional service and awesome customer care. He forecast the work required Edson T is a great asset to this dealership. He always delivers with a professional service and awesome customer care. He forecast the work required on my vehicle and take care of my needs (i.e. loaner) with precision. Always nice to have someone you can rely on. More
Replace noisy/faulty pulley system Fourth time visiting Infinity of So Bay for the same issue. And the issue is STILL not resolved. Each visit takes nearly a half day of my time. In Fourth time visiting Infinity of So Bay for the same issue. And the issue is STILL not resolved. Each visit takes nearly a half day of my time. Incredibly frustrating. Do NOT use Infinity of So Bay service. In fact, based on my experience thus far, I would not recommend Infinity of So Bay for a new or used car purchase either. More
Great work, great people, great experience. Customer service was great. Very informative, very attentive and answered all my questions. I requested a loaner prior to dropping my vehicle off and Customer service was great. Very informative, very attentive and answered all my questions. I requested a loaner prior to dropping my vehicle off and “Ever” had it ready for me once I got there. I was in and out. Great service, great people. More
Good experience Helpful service and Candace goes out of the way to help you with your needs. Explain clearly what work was done with my Q 60 Helpful service and Candace goes out of the way to help you with your needs. Explain clearly what work was done with my Q 60 More
Tire Problem We had just purchased a new car and had a tire that was bad-it blew out and was replaced for free which made us very happy!! Wilson was awesome in th We had just purchased a new car and had a tire that was bad-it blew out and was replaced for free which made us very happy!! Wilson was awesome in the process--You are lucky to have someone like him working for the dealership!! More
Oil change maintenance I scheduled appt for oil change service 1.5 weeks prior to appt., requested a loaner car, even had to change anticipated date in order to get a loaner I scheduled appt for oil change service 1.5 weeks prior to appt., requested a loaner car, even had to change anticipated date in order to get a loaner car. When I got there I learned 2 things, 1, they did not have a loaner car request for me, 2. Due to new ownership, they no longer accepted my Infiniti of SB Adv Member Privileges Card (Issued to me several years earlier), which offered me free oil and filter change. The service Advisor Wilson C. was very nice, he went and found a loaner car for me quickly, apologized for no longer accepting the Member privilege card, but did give me 10% off oil change. Wilson C, was very good, updated me about my car and had it cleaned thoroughly. More
Great services / Great price Ever is great, he is flexible in scheduling me for rear brake and windshield wiper replacements. the service is fast with a job well done. Ever is great, he is flexible in scheduling me for rear brake and windshield wiper replacements. the service is fast with a job well done. More
Wilson Is awesome!!! Amazing! I always call Wilson,,,,he is always willing to help and offers ways to save on service. My appt are always schedule and on time. Amazing! I always call Wilson,,,,he is always willing to help and offers ways to save on service. My appt are always schedule and on time. More